Center I Emergency Management

TABITHA WILSON

*** ******** ****** #**, ****** Corner, SC 29461 843-***-****

*******.********@*****.***

I am searching for an opportunity with growth. I am a detailed orientated person and love to attend to people. I strive for excellence. I enjoy helping others. I am a caretaker by nature. EXPERIENCE

JANUARY 1998 – JANUARY 2005

CSR, MAP MOBILE COMMUNICATIONS

Customer service for a fast paced inbound call center, deliver transcribed messages to alphanumeric pagers

JANUARY 2005– AUGUST 2006

RURAL ROUTE CARRIER, UNITED STATES POSTAL SERVICE

Sort and deliver mail and parcels to individuals on my designated routes, ensure safety protocols for delivery and driving within busy areas, account for all insurable and monetary items

January 2007 – October 2007

Customer Service, Lowe’s Home Improvement

Customer service, care of plants and keeping up with inventory, HASMAT safety and protocols, operating forklift

January 2008 – May 2010

Home Health Aide, Berkeley Citizens

Personal care of senior individuals who were mentally and physically handicapped, provided transportation to and from their home to appointments and to their day facility, personal hygiene, and feeding the clients

January 2018 – June 2020

Operator/Dispatcher, Lowcountry Answering Service

Answer multi line telephone, dispatch calls from hospitals and ER to on call doctors, fast paced environment, make appointments for patients, ensure accuracy on all patient information, Train new employees, prepare time cards for payroll, responsible for new hire packets. JULY 2020- DECEMBER 2020

Home Health Aide, Immanuel Care

I was paid by Medicaid and Medicare of Virginia to take care of my mother who had terminal metastatic breast cancer.

May 2021 - July 2021

Receptionist/Dental Assistant, Bonneau Dental Center I scheduled patients, took their insurance information, checked for eligibility and benefits, was the first point of contact for both the patients, deliveries, the Doctor, and the labs, fielded emails, phone calls, text messages, handle all IT issues, remind patients of upcoming appointments, handle copays, and or cash, debit, credit card, check payments EDUCATION

1992-1996

GED, BERKELEY HIGH SCHOOL

CP courses, 3.8 GPA, Graphic Arts Certificate, general studies 2010

EMERGENCY MANAGEMENT, TRIDENT TECHNICAL COLLEGE

Homeland security course, emergency management

SKILLS

● Amazing ability to remain calm in an emergency

situation and work independently

● Provide superior customer service

● Empathetic to the needs of others and understand what they require

● Handle information with accuracy and

alertness

● Excellent communication skills

● Communicating with team members to

handle issues as they come about

ACTIVITIES

I enjoy caring for animals and our environment. I volunteer on community clean ups and at local shelters. Stewardship is what makes me happy, either with people or animals. 2

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