CURRICULUM VITAE

MUKESH KUMAR CHOUDHARY

E mail- adop8t@r.postjobfree.com

(M)-995-***-****

E-commerce, Logistic & Supply Chain Management.

Professional Synopsis

A competent professional with career of 14+ years in managing E-Commerce, Logistics, Warehouse, Distribution / Fulfillment Center Operation domains in Retail & Supply Chain Industry.

An effective communicator with excellent interpersonal, analytical & organizational abilities. Core Competencies

Supply Chain Management, E-commerce warehouse Operation Vendor Development, Logistics/Reverse/RTO Logistics Distribution Management Fulfillment Center & Couriers Coordination. PROFESSIONAL EXPERIENCE

Manager – E-commerce & Logistics

Market Ninety Nine Pvt. Ltd. (www.market99.com) Jan 2021 to at Present (New Delhi) 1. Lead the Ecommerce fulfilment operation own website Market99.com & Chanel Partners. 2. Managing B2C Logistics Operation in order to deliver order on time. 3. We handle entire order through Vinculum except Flipkart Smart Fulfillment. 4. Responsible for these Chanel Partner- Amazon seller central (Fulfillment by Merchant) & Amazon seller flex (Fulfillment by Amazon Prime) with Flipkart Seller Fulfillment & Smart Fulfillment. 5. Taking care of Packing Material arrangement as required. 6. Selection of Vendor Negotiating with the Couriers rates. 7. Responsible for overall cost reduction in warehouse. 8. Monitoring manpower utilization, costing, and profitability in the business. 9. Responsible for dispatch of approx. 500-1000 shipments per day. 10. Managing Warehouse of approx. 50000 sq. ft.

11. Developing and implementing SOPs for the warehouse. 12. Coordinating with technical team for product feature design, development, and requirements. 13. Coordinating with couriers companies for Delivery % in TAT & reduce RTO % in every Month. 14. Managed Stock in Inventory every Month.

15. Managing quality checking of products before picking and packaging. 16. Generate daily, weekly and monthly reports to make sure the accuracy of entries. 17. Maintaining daily sales report of products sold, paid & shipped. 18. Coordination with designing team related to website requirement of web banners, Branding Illustration, Logo.

19. Coordinating with technical team for product feature design, development, and requirements. 20. Manage Total warehousing Cost, Service Performance and ensure Safe working environment at the warehouse.

21. Developing processes and procedures for all warehouse functions. 22. Ensuring that all warehouse activities are closely supervised. Manager – E-commerce & Supply Chain

Archies Ltd. (www.archiesonline.com) Sep 2017 to Jan 2021 (New Delhi) Key Deliverable:

1. Lead the Ecommerce fulfilment operation own website www.archiesonline.com 2. Managing B2C Logistics Operation in order to deliver order on time. 3. Working with Blue dart, Delhivery, DTDC, Xpressbees, Ecom-express, FedEx and DHL at approx. 15000 Pin code for B2C & FedEx, Expan, Rivigo & ATC for B2B business. 4. Selection of Vendor, Negotiating with the Couriers & Transporters Preparation of Dispatch Plan. 5. Responsible for overall cost reduction in warehouse. 6. Monitoring manpower utilization, costing, and profitability in the business. 7. Responsible for dispatch of approx. 1000-1500 shipments per day. 8. Managing Warehouse of approx. 50000 sq. ft.

9. Developing and implementing SOPs for the warehouse. 10. Coordinating with technical team for product feature design, development, and requirements. 11. Coordinating with couriers companies for Delivery % in TAT & reduce RTO % in every Month. 12. Managed Stock in Inventory every Month.

13. Managing quality checking of products before picking and packaging. 14. Generate daily, weekly and monthly reports to make sure the accuracy of entries. 15. Maintaining daily sales report of products sold, paid & shipped. 16. Coordination with designing team related to website requirement of web banners, Branding Illustration, Logo.

17. Coordinating with technical team for product feature design, development, and requirements. 18. Manage Total warehousing Cost, Service Performance and ensure Safe working environment at the warehouse.

19. Developing processes and procedures for all warehouse functions. 20. Ensuring that all warehouse activities are closely supervised. Assistant Manager – Logistics & Warehouse

Growthways Trading Pvt Ltd. (Yepme.com) Jan’ 2013 to Aug’2017 (New Delhi) Key Deliverable:

1. Lead the Ecommerce fulfilment operation own website www.yepme.com 2. Managing Warehouse of approx. 100000 sq. ft.

3. Worked with Blue dart, Delhivery, DTDC, Ecom-express, Fedex for B2C & safexpress.com for B2B business.

4. Inventory management and stock control (Physical with WMS). 5. Planning for the Stock-take event for Mother Warehouse. 6. Responsible for dispatch of approx. 25-30K shipments per day. 7. Responsible for Chanel Partner- Amazon.com, Flipkart.com, Myntra.com & Tata CLiQ.com orders Fulfillments with Dispatch before TAT.

8. Taking care of Packing Material arrangement as required. 9. Courier Follow-up to reduce the RTO % and increase the % of delivery within time frame. 10. Reconciliation with accounts & courier partner. 11. Co-ordination with customer support & reconciliation. 12. Enquiry handling from Customer Service Team.

13. Arrange transport for outgoing & incoming Materials. 14. Responsible for the entire RTO operation & Customer Return received shipments. 15. Developing and implementing SOPs for the warehouse. 16. Controlling warehouse operating costs.

17. Overseeing all picking, packing and distribution activity. 18. Managing all returns to the warehouse and then in turn returning those to the suppliers. 19. Prepared monthly productivity reports.

20. Inventory management & control at Warehouse.

Senior Executive – Courier & Cargo

DTDC Courier & Cargo Ltd

Apr’ 2011 to Dec’ 2012 (New Delhi)

Key Deliverable:

1. Handled the E-Commerce and VAS division for the locations of Gurgaon and Rajasthan 2. Handled the business and portfolio of 15 branches and 100 Franchises in the region. 3. Handled business planning operation

4. Managed key E-Commerce accounts for the region. 5. Ensured growth in the respected products for the entire region, managing sales & operations, Ensured accomplishment of set business targets.

6. Directly responsible for the growth of the division, ensured timely remittances, collection, Updating

7. Taking active role and a pro-active approach in signing the major contracts, IT integration 8. Establishing Integrated IT System for online visibility to E-Commerce customers 9. Ensuring strong billing, collection and credit management system 10. Managed & coordination with channel partners (Franchisees). 11. Responsible for the all-time bound connection and deliveries. 12. Coordination with branches for their receipt of loads. 13. To resolve customer complaints on priority and on time. 14. To ensure on time deliveries of all the inbound consignments into the Hub, also monitor on time- connections of all the outbound consignments.

15. Arranging containers for bulk consignments for dispatch of consignments directly to destination to 16. Ensure operation cost reduction & also for delivery of consignment before TAT. 17. Strong relationship management and Customer handling skills. Executive Operation – Courier & Logistics

EXPRESS IT LOGISTICS WORLDWIDE LTD May’ 2007 to Mar’2011 (New Delhi) Key Deliverable:

1 Handled the Client’s – Home Shop, Naaptol, Rediff, CNBC, and Aviation Pick up, MIS Reports & Remittance closer on monthly basis.

2 Expertise in handling of Major escalations of clients, skilled team management. 3 Excellent written, communication, interpersonal, liaison and problem solving skills with the ability to working multi-cultural environment.

4 Ensuring high quality services, resulting in customer delight and optimum resource utilization for maximum service quality.

5 Handled all pickups & deliveries of courier and cargo. 6 Resolution of customer complaints on priority.

7 Vehicle monitoring for the pickups & deliveries. 8 Responsible for the all-time bound connection and deliveries. 9 Vehicle maintaining & monitoring for the time bound connection. 10 Coordinating with corporate clients & major clients for solving their queries related to operation. 11 Reconciliation on cost control by planning the vehicle operations. Achievements

Received best employee of the Month Award March 2014 in Growthways Trading Pvt Ltd. (Yepme.com) ACADEMIC CREDENTIALS

Graduation: Lalit Narayan Mithila University, Darbhanga in 2004. XII from Lalit Narayan Mithila University Dharbhanga. In 1999. X From Bihar Board. In 1997.

Personal Details:-

Date of Birth : 02 March 1982.

Marital status : Married.

Permanent Address : B-48 Rajpur Khurd PO Maidhan Ghardhi Meharauli ND-68

.References : Will be pleased to furnish upon request.