Manual Tester / Quality Assurance Analyst

CHARLES I. DALANGIN

Email Add: *********@*****.***

**** ****** ****** ********** ** 91325

Mobile # 818-***-****

Linkedin Profile: ph.linkedin.com/in/charlesdalangin/

Objective

Seeking for a Software Quality Assurance Engineer position allowing me to apply and expand my knowledge and skills, to contribute to the production of high quality applications and to ensure customer satisfaction.

WORK EXPERIENCE

ClinkIT Solutions – May 16 2018 – September 30, 2021

Quality Assurance Analyst

Coca-Cola Philippines – M1 Application Development Dec 17, 2020 – Present

– Replace existing system being used within Coca Cola Philippines,

-New system to address current limitations being encountered and improve system performance for better efficiency

Mobile Excess Charges Automation Dec 17, 2020 – Present

-To automate a part of the CCPBI mobile process, which is to automate the mobile excess charges process. The application will be developed using Power Platform (PowerApps) and Dataverse as the backend data storage.

-This automation of the CCBPI’s mobile phone process, should address or partially address some of the current challenges listed below.

Bulk Request

Monitoring of request

Timely resolution

Service weekly report

SwaysEast - Smart Marketing Tools All in One Suite – Sept 22, 2020 - Present

- A company product that combine content creation, scheduling, distribution, lead management, and analytics into one data-driven and easy to use platform.

Riptide – is able to quantify email performance without the use of a CRM or a dedicated email marketing tool. Using simple plug-in integration with your favorite email provider. You can track any email regardless of the email service provider your email recipient is using.

Cabana – Plans your media campaigns and tracks progress across contributors while gathering content engagement statistics which are used for AI and ML to further refine and curate the impact of your content. Specify what type of document you need and create a content brief for your content writers. This will help them understand and achieve the specific targets you’re looking for

TikiBar – Is your all-in-one booking solution – it automates appointment setting and customizes meetings, provides frictionless booking and scheduling to keep your team and customers focused on the things that matter. Spend more time finding leads, turning prospects into clients, building a customer base, and growing your business.

Waves – Customize a new email template tailored to the specific needs of a campaign using the drag and drop template builder.

Perform the following testing

oManual Testing

oFunctional testing

oSmoke Testing

oIntegration testing

oRegression Testing

oAll Platforms powered by O365 Microsoft Office Application.

oAzure DevOps

oTesting all application on Different browsers

oTesting all application using iOS and Android

oTest using Selenium with Python ( On-Going Study)

oFind open source automated testing tools on this projects.

Government Service Insurance System (GSIS) Nov 17, 2019 – March 17, 2020

MVPCS – This project aims to provide excellent and responsive to motor vehicle policy holders through the implementations of native mobile and web-based Motor Vehicles Claims Processing System (MVPCS)

-Attend daily stand up meeting, update, monitor, schedule and estimate and planning each project, Defect management

-Understand the client application using existing test cases/develop new test cases

-Perform Black Box Testing UAT, Regression, functional testing, UAT support, Smoke test, Sanity Test, Performance Testing, Cross browser testing

-Perform Performance Testing on Web-Based and Mobile using WAPT, jMeter

-Ensure that the system are properly addressed and resolve

-Write precise step by step procedure to replicate the bug

-Ability to isolate, replicate and report defects against user interfaces

-Strong analytical and problem-solving skill

-Testing Tools : WAPT jMeter

Centralized Work Process (AON - SG Based)

-Attend daily stand up meeting, update, monitor, schedule and estimate and planning each project, Defect management

-Update work status via JIRA

-Understand the client application using existing test cases/develop new test cases

-Perform Black Box Testing UAT, Regression, functional testing, UAT support, Smoke test, Sanity Test, Performance Testing, Cross browser testing

-Ensure that the system are properly addressed and resolve

-Write precise step by step procedure to replicate the bug

-Ability to isolate, replicate and report defects against user interfaces

-Strong analytical and problem-solving skill

-Testing Tools : Postman, MS sql Studio 18

Philweb Corporation www.philweb.com.ph Apr. 2 2012 to May 13, 2018

Quality Assurance Supervisor Apr – 2014 – May 2018

Senior Quality Assurance Analyst - Apr 2012 – Apr 2014

-Lead QA for a number of several and international web application projects.

-Performs manual, smoke testing, user acceptance testing (uat) regression testing, mobile testing, end to end testing, compatibility testing, ad hoc testing, functional testing, load testing, performance testing, unit testing, black box testing, white box testing, browser compatibility testing and Actual site testing.

-Extensively reports, documents, and tracks application issues

-Identifies requirement gaps and provides recommendations for fixes, workarounds, and function implementation.

-Closely coordinates with the development, project management, and system administrator teams to ensure high quality project outputs.

-Reviewed and analyzed functional requirements specification

-Developed test plans, test scenarios, and test cases

-Performed test execution of test cases with the intent of finding defects

-Create sign off and final reports of the released software application version through test analysis and findings reporting defects

-Attend daily meeting, update, monitor schedule and estimate the testing of each project.

Project Handle

Electronic Gaming Machine

-Managing the testing of an electronic gaming machine, which is an all-in-one terminal with card reader, bill validator and ticket printer

-The machine development includes integration of the gaming machine’s peripherals with existing systems

Electronic Scratch Card Game for International Business

-Managed the testing of an electronic scratch card product for international customers

-The product delivered the scratch card and casino game, the point of sale system, and the management system of the product

SMS Raffle Game

-Managed the testing of of SMS raffle game which is offered in partnership with government agency

-The system update delivered the development of SMS gateway and billing system from the game systems to the telecommunication gateways

Ublys Corporation www.ublys.com Sept. 01, 2006 up to Mar. 30, 2012

A customized software and informatics solution for E-Commerce and Logistic Supply Chain that offers software supplier for buying and trading offices, agents and import departments managing information related to the supply process from product referencing to delivery and data transfer to accounting.

Position

Responsibilities:

-Co-work with developers, System Analysis and QA Engineers in testing for a new version of applications

-Coordinates with other team members in the completion of evaluation of activities for a product under test

-Responsible for testing and implement all business rules and User rights.

-Responsible for performing and executing test and reviews procedures to ensure specifications and responsible and requirements are met

-Create release notes/users manual for all version for each initial and maintenance release and after deploying new version of application it will send to the client.

-Communicates with the clients to take their requests and issues; and reproduce customer problems.

-Responsible for updating product documents (validating functionality documented and updating for new functionality include in releases)

-Ability to work multiple projects at once, multi-task across projects, and effectively prioritize each

-Exposure in White Box testing using Emulator and fix minor bug problem encountered while testing the application and executes.

-Mobile Testing.

-Create test plan

-Performs functional system and integration testing

-Manual testing and able to create simple MySQL query

Technical Information:

Development tools: BE Java FE:JSP/HTML; Technology: Struts, Hibernate; Flex/Adobe; TOAD, Emulator, IPAD, Visual Basic

DB: SQL/My SQL queries/Oracle 10g

Reports: Crystal report, Jasper Reports, POI, Robot (Stored Procedures)

Testing: Manual; able to create simple MySQL query,

QUADRANT INFORMATION SERVICES INC

Position – Software QA / Tester April 2003 – Aug – 2006

Responsibilities:

In-charge of the quality or accuracy of the released software products for the Auto/Home Insurance companies based from the manual given as for how will the discounts, surcharges and qualification will apply using in-house programming language.

Responsible for checking & testing the products & creating sample hand quotes bearing computation for different scenarios.

Exposure in White Box testing and fix minor bug problem encountered while testing the application and executes QA Worksheet to verify the test data’s and underwritings.

Run product testing, Run Rate Comparison to ensure the quality of the software products

Analyze and proofread manuals using PDF

Liaise with all the members of the multidisciplinary team, develop and maintain professional relationships with team members and colleagues

Responsible for testing the accuracy of the Real Rate website by creating different Test Cases for different scenarios

Look for bugs and errors that the site is able to produce

Analyzes the system for possible enhancement to be submitted to the Real Rate developers

Generate Rate Comparison to ensure the quality of software products and correct premium applies.

Methods/Tools/Technologies:

QDL, C++, Rate Generator, MS Office (Excel, Word), PDF

PEPSI COLA PHILIPPINES, Tunasan Muntinlupa March ’02 – January ‘03

Position: OFD (Order Fulfillment Dispatcher)

Responsibilities

Checking of order purchase by client and coming from the pre-seller

Encoding of order to their system called RSS (Route Sales System)

Assigning of truck to its pre-seller according to their booking.

Answer and receive order of the product come from the client

Monthly Ender Report.

Junior Business Analyst/Data Encoder PHILIPPINE LONG DISTANCE TELEPHONE

June 2000 – November 2001

Analyzing switch and cable relationship with respect to automatic facility assignment.

Perform switch dumps inventory, usage and switch mapping

Uploading and downloading of data to be converted and exceptional reports of the converted data.

Conversion of switch data and cable data.

Analyze conversion programs errors.

Preparation of cable, terminal usage lists.

Encoding of data into excel form.

Switch and Cable Data Preparation for the conversion of PLDT lines into

ICMS(Integrated Customer Management System).

EDUCATION

Tertiary University of Perpetual Help-Rizal 1995—2000

BS COMPUTER SCIENCE

Training

ADVANCED SOFTWARE QUALITY MANAGEMENT, May 15 to 16, 2014

Spartan Allied Services

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