Switchboard Operator Receptionist

Rosemary Silano

** ******** ******

Massapequa, NY 11758

Phone: 516-***-****/ Home: 516-***-****

**********@*****.***

Objective: Highly-organized, team oriented and dedicated individual seeking an office clerk/secretary position to ensure sufficient support to my employer.

Professional Experience

Natural Organics Sept 2009 – October 2019

Front Desk Receptionist Melville, NY

● Main switchboard operator for company/ routing incoming/outgoing calls

● Maintain and update office files, inventory, mailing lists and database systems.

● Operate office equipment like photocopiers, scanners, voice mail systems, and facsimile machines.

● Document receipt of incoming packages by recipients, tracking info, quantities and receipt date.

● Secure daily customer and guest logs for office building. Euro Mortgage Bankers, Inc. April 2008- Sept 2009

Receptionist Melville, NY

● Pull credit reports for incoming clientele by utilizing Old Republic and Encompass software.

● Schedule clientele appointments and interviews.

● Record and archive all incoming mortgage loan applications.

● Route incoming calls. Maintain company employee call list and directory.

● Receive and send packages using FedEx, USPS, DHL or UPS system. Concord Mortgage Oct 2006- April 2008

Receptionist Melville, NY

● Record mortgages and titles to submit to corresponding investors.

● Keep record of incoming/outgoing correspondence/packages.

● Update visitor log to reflect daily visits to the office by guests, vendors, attorneys, etc.

● Coordinate with working vendors in checking stock inventory. Lend America Dec 2001 to Sept 2006

Receptionist Melville, NY

● Route calls to appropriate individual or department and greet all guests.

● Create and maintain company’s telephone directory and spreadsheet to track employees’ daily arrival/departure times for attendance record.

● Updated new and terminated employees through the inner office computer system.

● Record mortgage records/titles and submit to investors. Manchester Equipment Co. Jan 1990 to Nov 2001

Main Switchboard Operator/ Receptionist Hauppauge, NY

● Schedule phone appointments for potential clientele to sales representatives.

● Direct incoming calls and maintain daily log of customers

● Create and file absence reports for personnel and respective departments. Skills

Receptionist with 20+ years of experience managing administrative functions for office personnel. Possess strong ability in analyzing information and providing solutions to problems. Efficiently handle a multi-line phone system.

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