Matric Service Agent
Resume:
Masego Motsamai
Mobile: +278********
E-mail: ****************@*****.***
About Me Detail Info
Address
229c Mabaso Drive, White City Jabavu, Soweto Johannesburg South Africa
Birth Date
Summary
I am a very good listener. I can work under pressure. I can work in a team and individually.
My goal is to better myself and grow as an individual. Education Daliwonga Secondary School
2016 - 2018
National Senior Certificate
I completed my matric in the year 2018. I then went to the University of Johannesburg and studied Public Management and Governance, however, I could not complete my studies at University due to financial constraints.
Experience Limporo Constructions
January 2021 - May 2021
Safety Rep
Conduct health and safety audits
Identify potential hazards and major incidents
Conduct inspections
Ensure that the committee complies with the safety regulations. CCI - Johannesburg MTN [Sandton]
January 2020 - August 2020
Customer Service Agent
Handle all progress/general enquiries
Billing request queries
Focus on calls cleared up-front including first call resolution Handling enquiries and complaints from customers
Resolving customer queries and escalating as necessary within agreed turnaround time
Projects Limporo Constructions
2021 - 2021
Safety Rep
My job was to ensure that the carpenters on site were complying with the on-site rules and regulations, in order to ensure safety. Skills Problem Solving
Time Management
Negotiation
Collaboration
Interest Language exchange
Reading
News
References Lifa Isaac Mporo (CEO of Limporo Constructions) Contact Number: +27-78-273-****
Thato Mtshali (Team leader at MTN)
Contact Number: +27-81-437-****
Languages English
IsiZulu
Sesotho
IsiXhosa
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