Contact Details Call Centre
Resume:
CURRICULUM VITAE
BIOGRAPHY
Title : Miss
Initials : R Z
Surname: Manzini
First Name: Ruth Zandile
Date of Birth: 1984-07-26
Gender: Female
Race: Black
Nationality: South African
Marital Status: Single
Drivers License : Code (c1)
Health Status : Excellent
Criminal Offence : None
Experience
1.18 JANUARY 2016 TILL 29 SEPTEMBER 2019
Motlogapele projects & solutions & Tiragatso construction
ADMINISTRATION
Handling external and internal communication or management systems & multitasking, work with teams, oversee the operations within the company, coordinate with management and engage in planning according to the needs of the company, attending briefing and submission of tender documents.
2. OCTOBER 2011 TILL JUNE 2014, 1 OCTOBER 2014 TILL 28 FEBRUARY 2015
Gauteng Department of Education
ADMINSTRATION CLERCK
Performed general office clerical work requiring some independent judgment such as:
Sorting, classifying, indexing, cross referencing, and filing correspondence, reports, and other documents;
Operated various office machines including, photocopiers, scanners, telephone, and related equipment; mailing,
Types letters, reports.
Reason for leaving: Contract not renewed.
3.JANUARY TILL JUNE 2009
Momentum (Centurion)
ADMINISTRATION AND DATA CAPTURE
I was hired as a temp and my duties included:
Prepared source data for computer entry by compiling and sorting information; establishing entry priorities.
Processed customer and account source documents by reviewing data for deficiencies; resolving discrepancies by using standard procedures or returning incomplete documents to the team leader for resolution.
Entered customer and account data by inputting alphabetic and numeric information on keyboard or optical scanner according to screen format.
Maintained data entry requirements by following data program techniques and procedures.
Education
2017
ROSEBANK COLLEGE
High Certificate in Office Administration
Business Management,
Business Communication,
Digital Citizenship,
End user computing,
Introduction to Personal Computing, Introduction to Public Relation, Introduction to scholarship,
Office Administration, Office Finance, Typing and Dicta Typing and Work Integrated Learning 1
QUEST AND ODYSSEY COLLEGE
Data Capturing Certificate and Certificate in call Centre
Odyssey 2008
MS Word, Excel, Internet Explorer, E-mail, Typing, Skills, Interview Skills, Customer Service, Communication Skills, Inbound & Outbound Call Management.
Quest 2006
File creation, Screen & Window navigation,
Capturing & Saving, Terminology, Keyboard Key
Function, Ms Word & Excel
2004
GATANG HIGH SCHOOL
Senior Certificate (Grade 12)
IsiZulu, English, Accounting, Economics, Business economics
REFERENCES
1.Referee : Nthabiseng Maphothoma (Motlogapele projects)
Position : Administrator
Contact details : 084-***-**** / 082-*******
2. Referee : Mr. Malefahlo (Ramahlale P School)
: Principal
Contact details : (012-***-**** / 082-***-*****.
3.Referee : Nadia van Zyl (momentum)
Position : Team leader
Contact details : (012-***-**** / 082-***-****
4.Referee : Mrs. Sibiya (Educator)
Position : Educator
Contact details (012-***-****
5.Referee : Administration (Rosebank College)
Dear Sir / Madam
I am interested in the advertised position and attached my CV for your consideration. I am motivated, hardworking and enthusiastic, would appreciate the opportunity to learn and contribute to your company’s success.
I have good interpersonal and communication skills (verbal and writing). I am able to work effective and efficient under pressure in order to meet deadlines, also have ability to work independently, in a team and long hours if the need arises.
I have an experience in an Ms Word, Outlook, Excel and Filling. I am also punctual, methodical, service and result-orientated and attentive to details. The company sound like a perfect match for my skills and experience. I can promise that meeting with me will not be a waste of your time and I will make myself available at your convenience, during outside of normal business hours.
My experience include:
Office Administration
Call Centre
Private sales in outbound and inbound
Client Relation
Including customers
Data capturing
With strong communication skill and dynamic presentation on telephone, let me note that one of my greatest strength is my ability to build relationship within outside an organization connecting my work this includes going an extra mile. I strongly believe that I will be of long-term benefit to your company.
I would really appreciate a chance for a personal interview, thank in advance for your time.
Sincerely,
Zandile Manzini
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