Program Officer Contact Details

ABINAYA M

Thamaraikulam, Periyakulam (TK) ******, Theni (dt)

Contact: +91-801******* Mail ID : **************@*****.*** CAREER OBJECTIVE

Seeking assignments in Relationship Management with a growth oriented organization of repute; preferably in Financial Service Sector. Strongly believe in dynamic, energetic and strategic planning personality results in extreme efficiency. PROFESSIONAL SUMMARY

A competent professional with nearly 6.6 years of experience in Banking, Business Development, Customer Relationship and Portfolio Management services. Having 6.6 years of experience in Bilkish Associates as Bank Coordinator Developing relationships with key decision makers in target organizations for business development.

Having hands on experience to Continuous fresh and innovative approach to organized recovery and credit services

Customized propriety Sales, Credit & Debt management systems. Interacting with the customers to gather their feedback regarding the service utilities. EXPERIENCE

Total Experience

: 6 Years and 6 Months

Organization : BILKISH ASSOCIATES PVT.LTD LLC

Designation : Bank Coordinator & Representative

Location : Madurai, Tamilnadu

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PROFESSIONAL EXPERIENCE

Bank Coordinator & Representative

January 2014 to 2020 MAY ( 6 Years and 6 Months)

BILKISH ASSOCIATES PVT.LTD LLC.-Madurai,Tamilnadu/INDIA Bilkish is an organization providing Sales, Credit & Debt Resolution Services to various financial institutions and telecom companies with a representation across 16 countries across the globe and 24 strategic locations across India. Established in 1991 in Mumbai, the company has evolved into a company with a proven industry experience. Bilkish specializes in sales, credit verification and debt resolution services across a host of global financial & telecom institutions. ROLES

Collection and call outs (outgoing and incoming call) to customers (Debtor) for unsettled Credit card, Personal loan, Auto loan.

Skip Tracing and Immigration Check for noncontact able debtor even inside and outside the country. Established debtor’s contact details for future reference and negotiation. Negotiating to Debtor the bank approved settlement offer letter to come up the contra ct signed by the bank and debtor repayment program Officer in charge in MIS (Management Information System). Generating and extra internal collection daily report, collected payment per Collection Officer, and sending it to the higher management on a daily basis. RESPONSIBILITIES

Recover outstanding liabilities of credit cards & loans defaulted and unpaid customers of various clients Gulf Banks like Abu Dhabi Commercial Bank, Midas Bank, Gulf Bank of Kuwait, HSBC of Middle east, Oman, Qatar, Bahrain, SCB Bank and The Saudi Arab British Bank etc.

Tracing for new contact details & address of unpaid Defaulted Customers through various job portals like Naukri Gulf, Naukri India, Monster, and LinkedIn and through surfing various sites from Google.

Keeping Daily Update of customers& case with Bank Managers Helping Customers to settle the liability accounts in low settlement amount or part payment.

Providing Approval Letter &Clearance letter to Customers from Bank Page 2 of 3

PROFESSIONAL SKILLS

MS office

Relationship management

Multi -task Management

Customer service and satisfaction

Object Handling

Computer proficient

Creative problem solving

ACADEMIC QUALIFICATION

UG-BSc (Bio Technology) from Theni College Arts &Science, Theni [2013]

Higher Secondary (12th) from Gov .Grls Hr.Sec.School, Aundipatty [2010]

SSLC (10th) from Hindu Hr.Sec.School, Aundipatty [2008] PERSONAL DETAILS

Date of Birth : 15-January -1993

Gender : Female

Marital Status : Married

Husband Name : Muthkumar.N

Language Known : Tamil & English

Nationality : Indian

Hobbies : Listening Music & Reading books.

DECLARATION

I hereby declare that the above information is correct to the best of my knowledge And belief.

Place: PERIYAKULAM Yours Sincerely,

Date:

(M.ABINAYA)

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