Executive Personal Assistant
Resume:
D A W N S A R G E N T
C U R R I C U L U M V I T A E
PERSONAL DETAILS
Name:
Aloha Dawn Sargent - known as ‘Dawn’
I.D. Number: 680-***-**** 083
Nationality: South African
Residence:
Contact Number:
E-mail:
KZN
****************@*****.***
Home Language: English
Other Languages: Afrikaans
Marital Status: Single
Dependants: None
Driver’s License: Yes, Code 08
Transport: Own vehicle
Smoker: Social smoker
Notice Period:
Interests / Hobbies:
None, available immediately
Walking, reading
ITC / Criminal Check:
Clear per candidate, verified at 2nd interview stage EDUCATION
Name of School:
Boksburg High School
City / Town: Boksburg, Johannesburg
Highest Level Attained: Grade 10
Year:
Subjects:
Further Education:
Courses:
1984
English, Afrikaans, History, Biology, Typing, House Crafts
- Executive Secretary, A.C.E. Secretarial College -1985
- Beginners German, R.A.U -1989
- Firewalk: Self Improvement, Personal Power Institute (N.L.P.) - 1988
- Fire Fighting - Level One, Midas Group
- Time Management
COMPUTER LITERACY
Microsoft Office Suite:
Other:
Word, Excel, PowerPoint, Access, Outlook
Pastel, SAP, FileMaker
2 P a g e
EMPLOYMENT HISTORY
(Most recent first)
Company Name:
Woma SA (Pty) Ltd
Employment Dates: August 2017 - March 2020
Designation:
Workshop Administrator
Job Description:
Reason for Leaving:
- Issue of all job cards to workshop and maintain register
- Costing of job cards - outwork / labour / parts - for Field Service and Workshop
- Book units (high pressure cleaning machinery) into workshop for servicing / repairs
- Booking technicians (2) for servicing of units off site and related paperwork
- Maintain fleet utilization (for hire) schedule for 20 units – on a shared drive
- Issue quotations for all unit hire / servicing (both new sales and hires)
- Ensure customer order numbers are obtained
- Issue of delivery notes / POD’s
- Renewal of all machine and company vehicle licences
- Log hours of all units to determine when services are due
- Log fuel consumption on company vehicles
- Issue of test certificates once units have been certified / calibrated
- Stock write- off
Dawn resigned as she was waiting for an offer from Volvo that promised better prospects but it never materialised due to lockdown.
Company Name:
Weaver Flooring and Interiors
Employment Dates: February 2017- June 2017
Designation:
Receptionist
Job Description:
Reason for Leaving:
- Answering incoming calls and assist or redirect
- Assisting walk-in customers
- Typing / e-mailing of quotations
- Assist cash sale customers
- Follow-up on quotations
Temporary position to relieve incumbent on maternity Company Name:
Big Sky Skylights cc
Employment Dates: June 2015 - October 2016
Designation:
Administration Manager
Job Description:
Reason for Leaving:
- Ordering and maintaining stock levels of (Steel, aluminium, glass, perspex, silicone, discs, etc. and consumables and stationery
- Generating purchase orders for above as well as sandblasting, powder coating
- Use company credit card / cash to purchase goods from hardware stores
- Maintenance of open job files
- Follow-up with debtors for payment and invoicing
- Follow-up on quotations
- Issuing job cards and prepping teams on installation schedules
- Work closely with sales, manufacturing and clients
- Answer incoming calls and assist or redirect
- Capture all queries onto FileMaker system
- Overtime and payroll
The new owner of the business changed working conditions and Dawn resigned 3 P a g e
EMPLOYMENT HISTORY
(Continued…)
Company Name:
Employment Dates:
Designation:
Job Description:
Reason for Leaving:
Kuehne & Nagel (Pty) Ltd
May 2010 - October 2014
KZN Warehouse Administrator / PA to Logistics Manager for South Africa
- Handle the administration function for 6 warehouses
- Order and distribution of stationery and refreshments for all warehouses
- Order activity based consumables i.e., pallets, shrink wrap, etc.
- Liaise with Warehouse Managers i.r.o. administration queries, staff issues etc.
- Assist warehouse staff in resolving HR issues, study loan applications
- QSHE Representative; encompasses arranging training, audits, site visits
- Preparation for BV Auditors
- Update GFCC live database
- Co-ordinate maintenance when and where required - fencing, walls, electrical, plumbing, etc.
- Liaise with various landlords of sites re maintenance and other issues
- Obtain quotes, liaise with Johannesburg re approval and purchase orders
- Liaise with all contractors on site, keep Management updated
- Expense claims – fuel / travel / other
- Petty cash
- Attendance register for all warehouses
- Source and prepare costing comparisons
- Completion and submission of investment applications
- Liaise with various outsourced labour companies to compile monthly outsourced labour hours and overtime, including costing
- Supervision of cleaning staff
- Overtime schedules for staff
- Arrange servicing of equipment; fire, ASIB, forklifts, cages
- Arrange load testing of equipment; forklifts, cages
- Arrange calibration of scales
- Liaise with IT on related issues
- Compile CHEP tracker report
- Assist KAM with presentations, reports, general administration
- Compile client finance reports
- Collate quotes, PO’s and invoices, process to accounts for payment
- Liaise with accounts w.r.t payments or queries
- Collate and submit new vendor applications
- Travel arrangements when requested for Durban, Johannesburg and Cape Town staff
- Arrange catering for visitors
- Organise year-end functions for all warehouses
KN Dubai started closing all the KZN warehouses. When there was only one out of the 6 left, Dawn secured alternative employment in fear of retrenchment and resigned, (she served 2 months’ notice.)
Dawn worked a 3-month contract as a PA to the CEO of Igoda Projects in Durban between March and May 2010. She took up various short-term assignments through personnel agencies from January to March 2010. Between March 2009 to December 2009, Dawn was in Johannesburg and returned to Durban in December. 4 P a g e
EMPLOYMENT HISTORY
(Continued…)
Company Name:
Employment Dates:
Designation:
Job Description:
Reason for Leaving:
Combined Motor Holdings
August 2005 - February 2009
PA to CMH Group Director / Franchise Director CA (SA) (Honda, Alfa, Nissan, Fiat, Renault, GM, Mandarin)
- All flight/hotel/car hire reservations booked via internet (local and international)
- Forex / visa applications
- Generate correspondence from verbal directives
- Compilation of national weekly Dealership report (22 Dealerships)
- Screening of calls / diary control
- Resolving of all customer complaints Nationally
- Resolve all incoming calls that switchboard is unable to redirect
- Order and control of uniforms for the 22 Dealerships
- Organise quarterly Performance Group conferences for Dealer Principals Nationally
• Flights, accommodation, lunch, dinner
- Arrange meetings with Executive Management of various franchises (Honda/Fiat/etc.)
• Includes accommodation, lunch, dinner when applicable
- Ensure salary deadlines are met
- Administration of new applications for all Dealerships
- Ensure new staff understand the various pension/ provident/ medical/ union options
- Perform authorized ITC checks
- Assist salary department to resolve any queries
- Arrange for new applicants to undertake job profiling
- Ensure new letters of appointment are completed for internal transfers
- Ensure correct paperwork collated for terminations
- Compilation of monthly report which includes DP’s commission structure and new employees/ terminations - Nationally
Personal:
- Access to personal credit cards
- Personal banking
- Collect / drop off family at airport
- Assist family matriarch with shopping, doctors’ appointments, hospital visits, etc.
- Fetch children from school / assist when required
- Submit medical aid claims for family
- Obtain regular updates on privately owned properties Dawn relocated to Johannesburg in order to try and secure better prospects Company Name:
Employment Dates:
Designation:
Job Description:
Engen Petroleum Limited, Durban
August 2004 - July 2005
Management Assistant
- Managing the Business Manager’s time by filtering all incoming communications, i.e., phone/ fax/ e-mail and unannounced visitors
- Using her discretion to either resolve or escalate queries to the Business Manager
- Generate own correspondence when necessary
- Liaising at all levels with Regional Branches
- Liaise with HR on highly confidential matters, i.e., performance appraisals/ salary Adjustments etc.
- Ensure all DOA’s are current and copies are held by the correct divisions thereby maintaining the correct reporting structure on SAP
- Local and International flight and accommodation bookings for L&SP division
- Visa applications
- Obtaining Forex and also arranging buy-backs
- Undertaking and resolving of various projects, i.e., National IDP/ National compilation of contractors/ vacancies
5 P a g e
EMPLOYMENT HISTORY
(Continued…)
Job Description:
Reason for Leaving:
- Compilation of various Management Reports
- Minutes of meetings / hearings
- Organising of and overseeing social and business functions, i.e., catering/ layout/ staff and/or guest attendance (up to 300 people)
- Assist where possible in the resolution of customer queries
- Ensuring Unit Manager’s Diners submissions have been correctly allocated (between R25 000 - R50 000)
- Assist Rennies/ Avis/ Budget in resolving credit queries
- Allocation of cost centres/ elements to various invoices
- General secretarial / personal duties as and when required for 12 Unit Managers The contract concluded and incumbent returned to work (took a sabbatical to adopt twins) Company Name:
Employment Dates:
Designation:
Job Description:
Reason for Leaving:
Cullen Consulting, Johannesburg
December 2003 - July 2004
Recruitment Consultant
- Placing advertisements in various newspapers nationwide
- Placing advertisements on Career Junction
- Screening incoming CVs
- Conduct interviews with applicants
- Formatting CVs onto Access database
- Liaising with clients to ascertain their requirements
- Matching of client requirements to the applicant’s profile
- E-mail/ fax CV’s to clients
- Arranging interviews between applicants and clients
- Follow up on interviews
- Maintain a high closing ratio
- Generate internal invoice for placement
- Conduct ITC checks if necessary
- Meet and maintain set targets
The company closed and Dawn relocated to Durban
Between October 2002 and November 2003, Dawn engaged in temporary and contract positions through various employment agencies. Assignments included:
- National Sales Secretary
- Human Resources
- Internal Sales
- Switchboard
Company Name:
Employment Dates:
Designation:
Job Description:
Reason for Leaving:
Apollo E&I Construction
August 2002 - October 2002
PA to Owner
- General secretarial (diary, meetings, etc.)
- Invoicing
- Generate timesheets (hours for site staff)
- Generate paperwork for trucks crossing the border
- Organising Truck Driver’s border papers
The owner sold and the new owner brought their own staff 6 P a g e
EMPLOYMENT HISTORY
(Continued…)
After completing her Secretarial qualification in 1990, Dawn took up various positions as Secretary / PA as follows:
- Midas Group PA to Exec. Director & Ass. To 8 x Product Managers May ’99 - Jul. ‘02
- Cooper Automotive Secretary to Sales & Marketing Director Jul. ’96 - Apr. ‘99
- N.F. Die Casting (Pty) Ltd Secretary to Quality Manager – Wheel & Component Plant Apr. ’93 - Jun. ‘96
- Drake Personnel Temp May ’92 - Apr. ‘93
- Gulf Steel (Pty) Ltd Secretary to Deputy Managing Director and Export Manager Sep. ’90 - Apr. ‘92
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