CURRICULUM VITAE
OF
Patrick Obose
*. CONTACT DETAILS AND TELEPHONE NUMBERS
Cell 072-***-****
E-mail address Patscribe@gmail .com
Physical Adress 7879 hintsa street
Rocklands location
Bloemfontein 9301
2. PERSONAL INFORMATION
Surname Obose
First names Patrick, Dambile
Date of Birth 18-07-1979
Identity number 790***********
Nationality South Africa
Home languages Xhosa
Language Proficiency
LANGUAGES SPEAK READ WRITE
Xhosa Good Good Good
English Good Good Good
Afrikaans Good
Good
Good
Tswana Good Good Good
Marital Status Single
Health Good
Criminal convicted None
3.High school Backgruond
High school Attended Moroka high Schol
Private bag X10
Seloseha location
Thaba Nchu 8701
Highest Grade Passed Grade 12 / Senior certificate Subject Passed See Certificate
4.Education
Certification from ComTIA PC Engineering A+ 2005-2006 Cerification from CompTIA :END user Copmputing 2004 Anstitution/Collegue ATTI
5.Professional Summary
Motivated IT support technician seeks new position in dynamic, growth-oriented company focused on cultivating exceptional customer experience and a positive work environment. With experience handling networking concerns, implementing new software, installing new hardware, and addressing user concerns, I bring attention to detail and a dedication to technical improvement to each job. Past achievements include new AD mirgration for UNIVERSITY OF THE FREE STATE SKILSS
Troubleshooting network concerns. – Assisting users in person and remotely with hardware-related concerns. – Utilizing technical training to resolve concerns related to software functionality. – Providing phone and support users. – Working in a team-oriented environment. 6.Employment History
1.Name of company Sita [state information technology agency] Position Held Lan support technician[Internship]
Duration 15months
Duties and responsibilties
1. Identifies, troubleshoots and resolves hardware-, software- and network-related problems Encountered by end-users of the District network, the Internet, the mainframe, PCs and new computer technology.
2. Configures and installs Windows workstations and operating systems 3. Trains end-users on the use and features of the various operating systems and applications on the Various platforms.
4To provide 1st and 2nd line support to User’s with network difficulties. 5. Uses established tracking system to log requests; monitors progress, tracks problem resolution, Identifies patterns of failure, researches bug fixes and implements solutions; communicates with manager regarding unresolved problems.
6.To resolve hardware operating system issues; researches and tests possible 7.To provide and solve mainframe application problems to meet end-user computing needs.log and resolve call on system ARS.
Year 2012March-2013MAY
Reason for Leaving Contract expired
2.Name of company Datacentrix
Position held IT Technician
Duties and responsibilities
AD migration for UFOS[University of the Free State Re-installtion and configuring Operating systems
To provide and troubleshoot technical problems
Migrating from MS windows XP to Win 7
Managing all on site installation, repair, maintenance Installations and setup of printers win 7/l and Active directory Duration 3 Months
Year 2015 May –August 2015
Reason for leaving Contract expired
3.Name of Company Leboa IT solutions
Position Held IT Service Technician
Duration 3 months
Duties and responsibilities
1.Provide technical installation suport for SAPS[free state]
(Hardware, software and application) and related peripherals (Printer, scanner, PDA etc). 2.Installation, setup, configuration, migration, upgrading and maintenance of desktop PC/ OS, software and related peripherals.
3. Updating of daily incident handled EG antivirious incident 4.To be responsive and pro-active when handling of end-users' PC problem and request. 5. To provide customer focused and diligent towards providing good customer service e.g Mainframe,Email setup.etc
5.To ensure high optimal level of workstations
6 Installations of laptops, Desktop pc, Multifunction printer and network printers Year October2015 -December2015
Reason for leaving Contract expired
I'm currently studying for my N+, I'm going the International route. and I feel confident about passing them since I've seen the material quite a bit during my time in college and during my self studies.
7.R efERENCES
Mr. Josia Kapeng
Relation Mentor in system support
Comppany Sita[Bleomfontein]
Contact details 051*******
Mrs Arlene Boing
Position held Unit Mananger
Company Datacentrix
Contact details 087*******
Mr Dennis Cotton
Position held Resource coordinator mananger
Company Leboa IT solution[bloemfontein]
Realation Mananger
Contact details 051-*******/073*******