Shabnum Bismel

**** ***** ****** ******, ** 778-***-**** adoo5x@r.postjobfree.com

Highlights of qualifications

Strong communication, interpersonal and leadership skills

Experience in graphic design platforms Photoshop and Procreate

Able to contribute as a self-motivated individual and/or collaborative team member

Excellent written and verbal skills: fluency in English and Farsi

Proficient in Microsoft Office and CRM Management

Education

ENROLLED IN REAL ESTATE LICENSED PROFESSIONAL BC

BUSINESS ADMINISTRATION PROGRAM, BCIT, 2018-2021

ENROLLED IN PROJECT MANAGEMENT PROFESSIONAL PROGRAM

Work Experience

Telus Telecommunications Feb 2021 - Present

Customer Loyalty and Retention Specialist

Placing orders, client management and relationships, account management

CRM maintenance, actively involved with customer service and phone service

Leavitt Machinery, May 2019 – Mar 2020

Sales Administrator

Data entry, CRM maintenance, actively involved with customer service and phone service

Creating sales reports on a weekly and monthly basis for sales team

Placing orders, client management and relationships, account management

Le Château, Aug 2018 – Mar 2019

Specialized in sales, cash, and merchandising

Helped organize products & stock, create displays, open and close the store

Actively involved in customer service

IELTS Program Teacher, Oct 2016- Jan 2018

English fluency exam prep for international students

Taught online courses for ESL students

Assisted in developing curriculum, training new teachers, and creating lesson schedules

Volunteer Experience

BC Children’s Hospital fundraiser, Community Leader

Organized a fundraiser to raise money for the hospital, which was very successful and lead to media interviews with local news.

Main event coordinator of the fundraiser, worked alongside peers to run charity events both in school and in the community

Surrey Students Advisory Council, Executive Organizer

Organized meetings, and inquiry projects for students taking an interest in sustainability

Initiated a sustainability project within my school, to decrease power usage

Member of the executive council in charge of event planning

Youth Transforming Society, Volunteer

Involved in organization and coordination of events

Helped students find volunteer opportunities through organizations, surrounding their interests

Aquatics Supervisor Assistant at YMCA

Assisted aquatics instructor with lessons and set up of pool area

Taught and supervised swimming lessons to children ages 3-14

Panorama Montessori Childcare

Assisting children ages 2-5 with learning and personal growth

Assistant to teacher, helping with opening and closing prep

Preparing and setting up for activities specialized for their level of ability

References available upon request

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