Market Director/Pharmacist

Leann Gordon-Elder, RPh

**** * ********* **** ******* Falls, Texas 76308

940-***-**** ********@***.***

PROFESSIONAL SUMMARY

Held roles as Pharmacist, Pharmacy Manager, Pharmacy District Manager as well as Regional Director of Pharmacy which all demonstrated versatility in adapting to ever-increasing complexity in the healthcare industry. Committed to providing quality pharmaceutical care which is essential in our profession. WORK EXPERIENCE

Market Director Health & Wellness, Walmart Pharmacy— March 1995 — Current

● Supervised a team of 14 Pharmacies and led corporate initiatives such as immunizations at all locations

● Reviewed customer survey information to prioritize areas of improvement

● Achieved high staff morale and retention through effective communication and problem resolution, proactive supervisory practices and facilitating a functional work environment

● Investigated and reported issues relating to patient care or conditions that might hinder patient well-being

● Continually improved knowledge, skills, and performance based on feedback and self-identified professional development needs

● Established standards for selection, promotion, and termination of staff

● Interpreted and communicated new or revised policies to staff EDUCATION

Southwestern Oklahoma State University, Weatherford, Oklahoma Bachelor of Science: Pharmacy Graduated: 1994

USEFUL KNOWLEDGE

● In good standing with Texas State Board of Pharmacy, TX license #34914

● Retail pharmacy procedure

● Prescription filling training

● Medication inventory management

● Prescription drug interaction assessment

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