Writing, Editing, Reading, Typing, Clerical
Resume:
Alicia Price
Edwardsville, IL 62025
******.*********.**@*****.***
Overview
Open, respectful, and organized professional seeking a position dealing with freelance work. This job should require organization, creativity, along with a growth mindset and attention to detail.
Qualifications
● Detail oriented
● Data collection
● Outreach coordination
● Event development
● Cultural competence
● Educational programming
● Public speaking
● Problem solving
● Self-motivated
● Interpersonal skills
Experience
English Specialist
February 2019 - Present
Southwestern Illinois College, Belleville, Illinois
● Oversee online writing lab fielding 700+ student essays per year
● Supplement and enhance classroom instruction by assisting students in developing the skills and strategies to become confident, independent and active learners - stimulating positive change
● Supervise 12-14 tutors- managing workflow, adjusting team schedules, providing guidance, evaluating performance, and encouraging professional growth for each
● Provide ongoing training for tutors to increase job proficiency with the goal of CRLA certification
● Plan, market, schedule, and execute 6 annual events reaching 300+ students
● Conduct event evaluations to determine effectiveness and identify areas of improvement
● Oversee accounts, collect data, and provide accurate record maintenance to a committee of 40 faculty, staff, and external parties regarding outcomes assessment
● Develop student resources and educational tools such as handouts, training presentations, and online documents to ensure student success
● Improve retention and empower student success by ensuring access to necessary resources and external supports
● Member of 5 campus committees dedicated to awarding financial assistance, increasing positive outcomes, training opportunities, effective marketing, and professional development
● Utilize advanced organizational skills to ensure efficient daily operations
● Examine internal practices to encourage actions that increase equity
● Advocate for social welfare, racial justice and antiracist practices, LGBTQ+ inclusivity, disability awareness, and eliminating other potential barriers to education
Patient Service Specialist
May 2018 - November 2018
SSM Health Physical Therapy, Troy, Illinois
● Serve patients by greeting them, completing intake paperwork, scheduling appointments, and maintaining records
● Establish rapport with patients by utilizing advanced empathy and active listening skills
● Manage patient accounts by obtaining, recording, and updating personal and financial information
● Facilitate time sensitive correspondance with patients, doctors, and insurance companies
● Obtain revenue by collecting patient charges and expediting third-party claims
● Maintain operations by following policies and procedures, reporting needed changes
● Protect patients’ rights by preserving confidentiality of medical, personal, and financial information
Security Aide
December 2012 - September 2016
Southeast Missouri Mental Health Center, Farmington, Missouri
● Create a positive client experience through listening to understand, utilizing cognition appropriate communication, and engaging clients with consistent compassion and professionalism
● Teach and assist clients in self-help and social behavior skills based on the client’s individual level of functioning
● Assist with and participate in special programs for clients such as remotivation, rehabilitation, resocialization, and behavior modification
● Develop, schedule, and execute reading and writing trainings to improve client educational skills
● Ensure effective patient care by means of consistent monitoring of safety and security
● Respond to emergency or crisis situations as specified by unit and facility guidelines
● Monitor and document client progress to ensure appropriate tracking of treatment goals
Education
Masters of Arts, Teaching of Writing Present
Southern Illinois University
Bachelor of Arts, English August 2018
University of Missouri
Associate of Arts, Teaching December 2012
Mineral Area College
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