Counter Person Ward Clerk
Resume:
Leona W. Timmons
Clarksville, TN 37040
Objective: To ensure an entry level position with a growing company which
will enable me to capitalize on my present skills and abilities.
Skills: Can organize well and handle any situation in a professional
manner. Able to communicate efficiently and effectively.
Experience: Tennessee State Veterans Home Clarksville, TN
Staffing Coordinator January 2017 to current
Check Census from previous night for accuracy
Check the daily floor plan for call-offs and attendance tracking
Check for adequate staffing for coverage of the residents needs
Configure PPD and post daily current staffing for facility needs
Schedule transportation and/or appointments for residents
Schedule chaperones to accompany residents to appointments
Compile patient information packets for appointments
Prepare the floor plan assignments for nurses and C N A’s daily
Prepare scheduling for all the C N A’s and nurses for each shift
Prepare 6 week rotating schedule for all nurses and C N A’s for all shifts
Maintain schedule on a daily basis and cover any C N A call offs/shortages
Answer phones and assist with customer service
Fill-in for receptionist when necessary
Check and approve C N A and nurses time on a daily basis
Any other duties that may arise
Certified Nursing Assistant September 2015 to Current
Assist with resident assessment and care planning
Assist residents in meeting nutritional and elimination needs
Assist residents with mobility and ambulation
Assist residents with personal hygiene and grooming
Assist resident with physical care and emotional support
Assist resident with comfort and anxiety relief
Assist in promoting resident safety and environmental cleanliness
Any other duties that may arise within my scope as a CNA
Royal Cleaners Clarksville, TN
Cleaning Plant aide April 2014 to September 2015
Assist with matching up clothing orders to tickets
Bag completed orders for delivery to customers
Organize and price tickets
Itemize tickets in order by number and stores
Assist with route delivery when needed
Assist with touch up pressing on orders as needed
Any other duties that arise or as assigned
St. Bethlehem Super Laundromat Clarksville, TN
Laundromat Attendant September 2013 to Dec 2016
Greet Customers as they enter and leave laundromat
Prepare tickets for dry clean customer drop offs
Tag clothing to be cleaned to match ticket orders
Bag orders for delivery to dry cleaning plant
Handle bundle wash and fold orders
Assist customers with use of washers/dryers
Assist customers with use of soap and laundry bag machines
Assist customers with picking up completed dry clean orders
Run cashier
Make change as needed for customers
Clean machines as needed and at end of shift
Sweep and dust mop as needed and at end of shift
Remove trash as needed and at end of shift
Mop floors as needed and at end of shift
Any other duties that arise or as assigned
Signature HealthCare of Clarksville Clarksville, TN
Certified Nursing Assistant/Ward Clerk November 2000 to July 2013
Assist with resident assessment and care planning
Assist residents in meeting nutritional and elimination needs
Assist residents with mobility and ambulation
Assist residents with personal hygiene and grooming
Assist resident with physical care and emotional support
Assist with resident with comfort and anxiety relief
Assist in promoting resident safety and environmental cleanliness
Check Census from previous night for accuracy
Copy and distribute 24 hour report to all department heads daily
Make copies of last 24 hrs report packets for daily meeting
Distribute missing punch/meal sheets to staff
Check the daily floor plan for call-offs and attendance tracking
Check for adequate staffing for coverage of the residents needs
Update & distribute Nurse worksheets
Update & distribute C N A care plan sheets for accurate resident information
Copy and distribute the care plan sheets on a daily basis
Update remarks and ADL care plan for MDS coordinators
Copy and distribute the remark and care plans to MDS
Configure PPD and post daily current staffing for facility needs
Prepare lab requisition forms for resident lab draws and other tests
Prepare monthly lab tracking sheets for resident routine labs
Schedule transportation and/or appointments for residents
Schedule chaperones to accompany residents to appointments
Compile patient information packets for appointments
Transport residents to and from appointments when necessary
Prepare the floor plan assignments for nurses and C N A’s daily
File resident orders and assessments in their medical records charts
File resident therapy assessment and treatments in their medical records charts
Prepare scheduling for all the C N A’s for each shift
Maintain schedule on a daily basis and cover any C N A call offs/shortages
Make ADL sheets and vital sign tracking sheets available to C N A’s for monthly changeover
Post monthly refrigerator temp tracking logs in Med room, Nutrition room, and on lab specimen refrigerator
Answer phones and assist with customer service
Any other duties that may arise
Convergys, Inc. Clarksville, TN
Customer Care Associate April 1999 to Nov 2000
Assisted customers with any initial complaints or questions
Assisted customers with information about any and all of their telecommunication needs
Placed orders for long distance service as well as other telecommunication products and services
Pic-A-Rib Clarksville, TN
Dishwasher/Short Order Cook Aug 1998 to April 1999
Kept all utensils and dishware clean and accessible for waitresses
Assisted with bussing tables for next customers
Assisted in keeping a clean environment for inspection purposes
Assisted in filling short orders and dinners for carry-out and dine in
Royal Cleaners Clarksville, TN
Counter Person Sept 1997 to June 1998
Assisted customers with drop-offs of clothes
Prepared clothing for cleaning process
Assisted customers with pick-ups of completed clothing orders
Popeye’s Famous Fried Chicken Clewiston, FL
Crew Member/Cashier May 1996 to Nov 1996
Took customer orders
Prepared customers orders
Part-time short order cook
Assisted customers with order pick-ups
Glades County Courthouse Moore Haven, FL
Administrative Asst. to Clerk of Courts June 1990 to July 1992
Recorded tickets
Typing
Bookkeeping
Filing
Assisted customers with court payments and fines
Assisted customers with child support payments
Glades County Chamber of Commerce Moore Haven, FL
Administrative Asst/Secretary Oct 1989 to June 1990
Greeting and assisting public with general tourist information
Provided brochures to out-of-state requests via mail
General office duties, i.e.(typing, filing, light bookkeeping, phone calls)
Education: North TN Private Industry Council Clarksville, TN
Certificates Earned
Certificate-Certified Nursing Assistant 1999
Certificate-Completion of Clinical Training
at General Care Convalescent Center 1999
Certificate-Job Readiness Course 1998
Certificate-Computer Skills Training 1997
Certificate-Survival Skills for Women 1997
Certificate-Expanded Food & Nutrition 1997
Certificate-Americorps Success in School 1997
Harcourt Learning Direct Washington, D.C.
Diploma 1991
References: Available Upon Request
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