Front Office Customer Service

SIBONGINKOSI

KHANYE

PROFILE

I’m a vibrant individual who is

hardworking, passionate and

enthusiastic. I believe you never stop

learning and you evolve as an

individual every single day. I’m an

individual who has figured herself out

and knows exactly what I want and

what career path I’m chasing, can

work under pressure. I Enjoy working

with people and in teams and I can

also work alone as I am an individual. I

am a problem solver and adjust to

new environments easily. I’ve got

quite an excellent previous customer

service experience and current

experience in this new world we live

in.

CONTACT

PHONE:

063*******

EMAIL:

*************@*****.***

ACTIVITIES AND INTERESTS

Reading

Fitness fanatic

A lover for novels

Travel

Volunteering

WORK EXPERIENCE

Wiesenhof, Lanseria International Airport

Hostess

January 2011- December 2019

Responsibilities:

Servicing clients, Providing exceptional customer service, Managing all facets of front office administration, handling multi-line phone systems, managing schedules and maintaining reception and waiting areas, Dealing with member queries. Corporate set ups. Sending of reports daily and achieving monthly targets and goals.

Silver Birch Restaurants

Hostess

January 2008-December 2010

Responsibilities:

Servicing clients, Providing exceptional customer service, Managing all facets of front office administration, handling multi-line phone systems, managing schedules and maintaining reception and waiting areas, Dealing with member queries. Corporate set ups. Sending of reports daily and achieving monthly targets and goals.

EDUCATION

Higher Certificate in Economics and Management Sciences (Unisa) Second year student in Bachelor of Commerce in Human Resource Management (Unisa)

SKILLS AND CHARACTERISTICS

• Budget management

• Excellent listener

• Friendly and well mannered

• Poised under pressure

• Staff Training & Coaching

• Quality Assurance

• Solid written and verbal communicator

• Goal driven

• Team player

REFERENCES

Wiesenhof- Thomas 011*******

Silver Birch Restaurants- 011*******

Contact this candidate