Sales Executive Customer Service
Resume:
KARTHIK. S
No. *,Police line,Kamaraj nagar,
Panruti,607106
Email : ***************@*****.***
Mobile : +91-805*******
OBJECTIVE
Dedicated and Hardworking professional with proven abilities in IT, Sales & Networking Quick learner having strong public relation and customer service skills, ability to interact with cross-functional departments, with high degree of professionalism, discretion and problem resolution capabilities. Team-player, critical thinker, effective planner, along with excellent communication, self-correspondence and interpersonal skills. PERSONAL DETAILS
D.O.B.: 04th Nov 1981
Sex: Male
Marital Status: Married
PASSPORT DETAILS
Nationality: Indian
Passport No: Passport
No K4251710
Visa Status:
LANGUAGES KNOWN
English, Tamil, Hindi
and Telugu.
IT SKILLS
RHCE, LINUX,
Networking, Ms Word,
Excel, PowerPoint,
Access, Publisher,
Outlook, MS Windows,
Internet Explorer.
KEY STRENGTHS
Sales & Marketing Skills Excellent Communications Skills
IT & Networking Skills Personal Assistance
Customer Service & Coordination Excellent Teaching Skills
Cross Cultural Communication Skills Negotiation Skills CORE COMPETENCIES FORTE
A dedicated and responsible professional with over 15+ years of experience in Teaching, IT Networking, Sales & Marketing in India, UAE,USA
Strong interpersonal skills and excellent communication skills.
I possess a B.Tech degree, followed to a Diploma in Information Technology and with experienced IT knowledge including MS Office application packages.
Working knowledge of major networking components & hardware components.
Have excellent skills in Teaching, IT project management, business process, development, documentation, testing, and training.
Salesmanship techniques/ customer service and telephone techniques/ presentation.
Excellent written and verbal communication and interpersonal skills, Business writing for marketing, sales and purchasing.
Quick study with an ability to easily grasp and put in to application.
Good oral/ written communication interpersonal analytical and problem resolution skills, thrives in both independent and collaborated with work environment.
Proficient in the use of various computer programmes and application, excellent presentation skills.
CAREER SNAP SHOT & PROFESSIONAL CERTIFICATION
Sep 2015 to Oct 2019
Feb 2013 to June 2015
Apr 2012 to Apr 2013
Admin, Accel Frontline Chennai, (Onsite USA)
Admin, Encardio-Rite Geosystems,Abhudhabi,Uae
Senior Sales Executive, AKAS, Chennai - India.
May 2010 to Apr 2012 Students Faculty, Computer Science Corporation of India, Chennai - India Feb 2008 to Feb 2010 System Administrator, Blueberry Software Pvt. Ltd -, India. Sep 2006 to Jan 2008 Customer Support Officer, Suitall Infotech, Chennai - India
B.Tech (Information Technology) –Sree Sastha Institute of Engineering and Technology, Chennai, Tamilnadu, India.
Diploma in Information Technology –Sri Sai Ram Polytechnic College, Chennai, Tamilnadu, Ind
RHCE E.L 5 (Red Hat Certification Engineer)
2 MR. KARTHIK RESUME
(Apr 2012 to Apr 2013) Senior Sales Executive
AKAS, Chennai - India
Perform aggressive sales, innovative business development, results-oriented client relations and high standard customer service.
Preserve a high-level of customer service while protecting the company’s image always.
Reconcile & Record Sales and forward the same to the accounts department.
Perform the necessary cashiering duties-accountable for all transactions during the shift, responsible or ensuring all membership dues and payments are correctly entered into the teller, responsible for all cash and bills and checks/credit in the cash register.
Perform inventory control to ensure optimal inventory levels.
Lead and supervises the rest of the team to deliver outstanding customer service on the floor.
(May 2010 to Apr 2012) Students Faculty
Computer Science Corporation Of India – CSC - India
Organising the classroom and learning resources and creating displays to encourage a positive learning environment.
Planning, preparing and presenting lessons that cater for the needs of the whole ability range within the class.
Motivating pupils with enthusiastic, imaginative presentation.
Maintaining discipline.
Preparing and marking work to facilitate positive pupil development.
Meeting requirements for the assessment and recording of pupils' development.
Providing feedback to parents and carers on a pupil's progress at parents' evenings and other meetings.
Coordinating activities and resources within a specific area of the curriculum, and supporting colleagues in the delivery of this specialist area.
Working with others to plan and coordinate work.
(Feb 2008 to Feb 2010) System Administrator
Blue Berry SoftwarePvt Ltd - India
Ensuring that each helpdesk call received is logged.
Following all escalation processes immediately when appropriate.
Keeping users informed of any problems or system outages.
Looking after the LAN problems and troubleshooting the issues related with network.
Troubleshooting the printers, pos scanners, pos systems and customer displays. Installation of new pos systems and troubleshooting if required.
Administration and maintenance of company’s internal systems and maintaining the storage appliances, regular backup of database and applications.
Debugging and Troubleshooting Servers, Personal Workstations, Desktops and Laptops.
Experience in handling Customer complaints and Customer inspections.
Handling all banking products. Handling RMA goods. Customer support. Product updates. TECHNICAL SANPSHOT
Installion of Operating System
Installation of Application Software
Troubleshopoting
Installing and Maintenance
Assembling & Disassembling of Computer
*Supporting Documents and References will be provided on request *
Contact this candidate