Sponsor Executive Assistant
Resume:
Curriculum vitae
Ntokozo Thusi
Personal details
Surname : Thusi
First names : Ntokozo Penelope Petunia
Gender : Female
Identity number : 880**********
Marital status : single
Drivers licence : code 8
Postal and residential al address : 664 Kgotle Street
Tladi Kwaxuma
1868
Cell number : 060*******
E-mail address : *********@*****.***
Home language : IsiZulu
Other language proficiency : English, Sotho
ACADEMIC DETAILS
Tertiary Education
Course : National Diploma in Correctional services
Completed year : 2012
Institution : Tshwane University of Technology
Correctional services management
Correctional services administration
Correctional services law
Criminology
End user computing
Communication
Senior Education
School : Siyamukela High School
Year : 2006
Qualification : Grade 12
Isizulu :first language
English: second language
Economics
Business economics
Accounting
Work Experience
Company name : Evertrade (PTY) LTD
Position : Call Centre Agent
Duration of service : 13 November 2015 to 18 October 2020
DUTIES
Validate the call and sku
Validate booking form
Ensure OBF process is followed
Arranging collection for devices to be collected
Managing queries and follow ups on the devices
Manage queries and follow ups
Check portals for tracking devices
Escalate courier for non-collection
Ensure devices are booked in at the repair center
Name of company : Tshwane University of technology
Position : Student Assistant (ICT)
Duration of service :( January 2012-December 2012)
Duties /responsibility
Assisting students in using internet
Assisting students in sending e-mails
Assisting students in making copies,scanning and faxing
Name of company : MGI Education group
Position : Account Executive Assistant
Duration of service :( August 2013 - March 2014)
Duties /responsibility
Offering student loan to sponsors and students if want to study at mgi
Sending application forms to sponsor
Do follow up and ensure that the forms are filled correctly and send to the bank for approval
Name of company : MGI Education group
Position : Call Centre Agent
Duration of service :( August 2014-January 2015)
Duties /responsibility
Out bound calls in telesales
Learning function in ocean
Data Capturing
Faxing
Inviting student to the campus for career planning and guidance
Transferable skills
Computer skills and knowledge
Ms Word
Ms Excel
Ms power point
Internet research
Communication skills
Verbal skills
Writing skills
Interpersonal skills
References
Name : kevin dos santos
Designation : Manager
Company : Edcon call centre
Contact numbers : 072-***-****
Name : Mr Tsego
Designation : supervisor
Company : Tshwane University of technology
Contact numbers : 071-***-****
Name : Miss Thando Kubheka
Designation : supervisor
Company : MGI (process office)
Contact numbers : 072-***-****
Name : Miss Biopelo
Designation : Manager
Company : MGI (call centre)
Contact numbers : 078-***-****
Contact this candidate