Sophia Humbe
***************@*****.***
Address
Born 13 September 1975
Married
Mother of 3 children aged 22 years, 10 years and 5 years
Clean Class 4 Driving Licence
Personal statement
A management and marketing graduate with an honours degree from the Women University in Africa and organized administrative assistant with over ten years’ experience working in various office environments. My attention to detail and excellent time management skills means that every task is completed efficiently and to the highest possible standard. I have a calm and patient disposition meaning that I am able to work effectively under pressure and focus on the task in hand. I am proficient working in a team, but also work well independently. I am looking to secure a marketing, sales, administration position or similar to utilise my current analytical skills and knowledge and also help me to further develop these skills in a practical and fast-paced environment.
My eventual career goal is to assume responsibility and implementation of marketing activities, administration or similar and actively contribute to the overall success of any business I work for.
Education
Women University in Africa
(2013 – 2016)
2:2 BSc. (Honours) Management and entrepreneurial development studies and marketing
First year first semester
●Basic Computer Literacy
●Communication skills
●Economic principles
●Principles of Marketing
●Financial mathematics
●Accounting principles
First year second semester
●General management principles
●Introduction to gender studies
●Management Information Systems
●Business Law
●Quantitative methods (statistics)
Second year first semester
●Entrepreneurship
●Retail management
●Marketing management
●Marketing communication
●Business ethics
Second year second semester
●Sales management
●Consumer behaviour
●Supply chain and purchasing management
●Research methods
●Strategic management
Third year first semester
●Service Marketing
●Marketing strategy
●Human resources management
●Relationship marketing
●Project
Third year second semester
●Stakeholder marketing
●Industrial marketing
●Electronic marketing
●International marketing
●Project
Key Skills gained:
●Ability to sale to individuals and organisations.
●Conduct a situational analysis and come up with a suitable marketing plan suitable for an organisation.
●Ability to handle different types of customers.
●Able to go through a recruitment process and fill in a job vacant with a suitable candidate.
●Accomplished communication skills, both written and verbal, developed through numerous assignments and presentations.
●Proficiency in most areas of Microsoft Office, including, Excel, Word and PowerPoint.
ZDECO
(2000 – 2001)
Executive secretarial diploma
●Office procedures – First Class
●Advanced Typing – First Class
●English for Business Communication level 3 – Pass
●Administration and secretarial procedures – First Class
●Accounting level 4 – Pass
New Horizon College
(2002 – 2003)
●Microsoft excel 2000 – Level 1
●Microsoft powerpoint – Level 2
Chindunduma High School
(1993)
7 GCSEs ordinary level, grade B-C including English
Work Experience
Operations Manager - Pacific Health
(Protective Clothing manufacturing)
(March 2020 to December 2020)
Duties include:
●Responsible for managing activities that are part of the production of goods and services.
●Managing both the operations process, embracing design, planning, control, performance improvement, and operations strategy.
●Attracting talent and setting training standards and hiring procedures.
●Analyze and improve organizational processes.
●Responsible for improving quality, productivity and efficiency.
Marketing Executive – SZZT Zimbabwe (solar lighting products)
(February 2017 to September 2019)
Key results:
●Managed to get through a number of municipalities in some parts of Zimbabwe introducing the company lights
●Been able to do presentations to a number of municipalities and private organisations in connection with our lighting products
Duties include:
●Identifying potential customers.
●Sending introductory letters and company profiles to potential customers.
●Making follow-up calls to potential customers in connection with letters send.
●Arranging meetings with potential customers to present our products and make sure clients have a better understanding of our products.
●Making presentations of our products to potential buyers and decision making personnel.
●Convincing customers to make purchasing presenting different options to them.
●Bringing information from customers to the organisation concerning customer needs to help in the company in its decision making process.
Typist – International Data Systems (IDS)
(October 2007 – June 2013)
Key results:
●Improved company performance and lead times through my fast typing ability.
●A sharp decrease in work backlog during my time with the company.
Personal Assistant to the Managing Director, Ristar Zimbabwe, Harare.
(September2004 – August 2007)
Duties include:
●Making travel arrangements for the managing director.
●Setting up appointments for the managing director.
●Taking minutes.
●Responsible for the receptionist and the messenger.
●Typing highly confidential documents.
●Following up on payments.
●Making phone calls for the managing director as requested.
●Filing.
Secretary, Techfin Research (Pvt) Ltd, Harare.
(July 2002 – August 2004)
Duties include:
●Typing invoices and reminding letters to clients.
●Filing.
●Managing the reception area.
●Answering calls and taking massages where necessary.
●Taking minutes from the managing director.
●Taking dictations from the managing director.
●Keeping petty cash.
Secretary cum personal assistant to Managing Director, Electronet (Pvt) Ltd, Harare.
(July 2001 – June 2002)
Duties include:
●Typing highly confidential documents.
●Keeping petty cash.
●Responsible for banking.
●Making travel arrangements for the managing director.
●Setting up appointments for the managing director.
●Keeping the managing director’s diary.
●Filing.
●Responsible for salary payments of technicians.
●Preparation of technicians’ payslips.
Hobbies & Interests
I have a keen interest in sewing. I attended Elna School of sewing for short sewing courses which include curtain making and bedroom decor.
I also love cooking and baking where I did small courses in different snack making including samosas, spring rolls and pies.
References
Anifa Tsaurai
Supervisor
IDS
Telephone 04755234
Frank Humbe
Managing Director
Ristar Zimbabwe (Pvt) Ltd
Cell phone +263*********
Mr Frank Humbe
Managing Director
Pacific Health (Pvt} Ltd
Cell phone +263*********