Many years of being an Assistant Store Manager for various retailers.

CRISTY R. GREENE

*** ******** ****** **. **********, NC 28409

Cell: 843-***-****

Objective:

To be challenged in a position with a company where my management skills can be utilized and there is growth potential and opportunity to learn new skills in a new career. Professional Experience:

Tj Maxx August 2019 - present Wilmington, NC; Assistant Store Manager

● Effectively merchandise the entire Ladies department and queque to get new items out upon receipt and sell as quickly as possible by style, brand, price point, and color and have increased sales.

● Switch up how schedules are made to have the speediest and most friendly reward opening cashiers scheduled which helps our customer satisfaction scores on our surveys.

● Hold myself and staff accountable with daily tasks and time limits utilizing charts and learning tools and one on one touch base meetings so we get things done and meet company deadlines while increasing our sales and improving our customer loyalty.

● Make training a regular part of business for everyone to cross train myself and my team on all areas of the store which has helped business stay smooth while there may be call outs.

Stein Mart June 2014- August 2019 Mount Pleasant, SC; previously in Myrtle Beach and Hilton Head Island; Assistant Store Manager

● Making the store schedule and ensuring weekly and monthly budgets are made.

● Coaching and training Merchandise Managers and Leads to set their department monthly maps, set multi-weekly sales, pull RTV’s, finish markdowns on time and recover their areas throughout the day.

● Oversee whole store operations, back room, floor, and front of store to include presentation, standards and goals are reached.

Ulta Beauty September 2012-June 2014 Bluffton, SC; Associate Manager

● Supervise personnel by conducting initial interviews and overseeing new hire training.

● Operations: completion of planograms and RTV’s by the deadline.

● Manage and control payroll.

● Responsible for providing great customer service and ensuring 100% satisfaction on Ulta’s online surveys.

Stein Mart March 2012-September 2012 Bluffton, SC; Ladies Merchandise Manager

● Partner with other department managers in both overseeing and supporting necessary tasks to meet corporate direction.

● Responsible for merchandising the ladies department.

● Build relationships with regular clientele and help facilitate an enjoyable shopping experience.

Stein Mart October 2006-February 2012 Portage, MI; Ladies Merchandise Lead

● Assist in merchandising throughout the entire store.

● Build relationships with regular clientele and help make them comfortable during their shopping experience.

● Partner with department manager in both overseeing and supporting them to meet corporate direction.

Earth Echos August 2009-September 2011 Saugatuck, MI; Sales Associate and Jewelry Designer

● Design and sell unique, handmade jewelry, to include Navajo and Zuni Native American pieces.

● Build relationships with customers by assisting them with their jewelry selection, focusing on customer satisfaction and retention.

● Assist the owners in merchandising windows and shop display cases.

● Responsible for running the shop in the Fall season with my co-worker while the owners were working the business in Texas.

Charlotte Russe September 2005-September 2006 Grandville, MI; Senior Assistant Manager

● In charge of store operations.

● Supervised team of twenty sales associates consistently in the top twenty stores for volume in our region.

● Surpassed company expectations in customer and employee relations (eg. created employee contests to increase sales).

Target 2004-2005 Scottsdale, AZ; Heath and Beauty Team Lead

● Increased sales in my department by ensuring it was fully stocked.

● Responded to all customer needs in each area of the store.

● Set new end caps in a timely manner for weekly ads.

● Worked closely with all executives and team leads to get the floor set to standard. Macy’s 2003-2004 Phoenix, AZ; Benefit Cosmetics Counter Manager

● Consistently built relationships with all departments to create a team atmosphere.

● Partnered with general sales manager for successful events to increase sales.

● Developed a sales team and beat the previous year’s sales.

● Picked by upper management to be a part of a new training program to be promoted within the company.

Contact this candidate