Health Coach Draw Blood

SHEILA BRICKER

**** * **** **, ****, Pa ***** · 717-***-****

**********@*******.***

Experienced health coach looking to obtain a position as a health coach in a medical entity.

EXPERIENCE

AUGUST 2005 – 2014

MEDICAL ASSISTANT, WellSpan Medical

Cared for pediatric and adult patients, obtained vital signs, prepared patients for physical exams administered parenteral and oral medications.

Setup sterile and non-sterile fields and assisted physician with minor surgical procedures.

Performed administrative responsibilities including answering phones, managing providers schedule, sending patient referrals, requesting, and sending lab reports, calling in prescriptions.

Front office responsibilities retrieving charts and providing the specific paperwork required for all next-day appointments.

AUGUST 2014 – 2020

HEALTH COACH, Wellspan medical

Recruit patients dealing with chronic illness and other social/economic barriers.

Work one-on-one with patients on achieving health and wellness goals, such as tobacco cessation, weight loss, and lifestyle changes.

Establish a problem-based agenda during patient visits and communicate patient history to physician.

Act as a first point of contact for patients regarding medical questions, appointments, referrals, medications, and preventative screenings.

Draw blood, take vitals, process patient samples, and perform basic point-of-care testing including blood glucose, A1c, and Hemoglobin.

Identify challenges and barriers in patient’s health and wellness using patient centered model.

Conduct outreach at homes and in community programs for homeless and low-income individuals.

Provide support and health education information to patients during health and wellness goal setting.

Collect data to track patient’s self-activation and involvement in improving their health.

AUGUST 2020 – PRESENT

PHYSICIAN OFFICE CLINICAL ASSISTANT, WELLSPAN MEDICAL

Manage inbound calls from patients to schedule appointments and payments to help provide the best customer solutions.

Execute efficient customer service and communication skills by verifying and collecting appropriate information, scheduling, registering, and recording patient data.

Process data demographic information, copying, faxing, and scanning medical history using patient records databases.

Communicate with patients, physicians’ offices, and insurance companies via online portals, telephone or email updating information, identifying proper insurance carriers, and processing payments.

EDUCATION

JUNE 1991

YORK HIGH SCHOOL

JULY 2005

CERTIFIED MEDICAL ASSISTANT, Richmond school of health and technology

Finished top of my class 2005

SKILLS

Relationship building

Viewing Perspectives

Prompt

Active Listener

Continuous Learning

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