JULIE ANN R. TOLENTINO
P.O. Box No. 4668, Doha Qatar
************@*****.***
OBJECTIVE
To be part of reputed organization which provides a steady career growth along with job satisfaction, challenges and give value contribution in the success of organization. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and/or your clients. SKILLS
Excellent Customer relation skills
Excellent Communication skills
Excellent in Handling and Motivating the team
Excellent in Time Management
Excellent in Checking documents
Excellent in filling of different types of documents
Excellent in maintaining the records of all documents
Excellent on typing documents
Excellent for providing documents for Audit Purposes
Administration skills with teams
Can work without pressure
Familiar with Sap and Orion System
Familiar with Microsoft Applications
Fast learner
Driving
WORK EXPERIENCED
PROFESSIONAL EXPERIENCE
NAMA Economic Consulting and Trading Co. Doha, Qatar Secretary August 10, 2020 up to present
(Directly reporting to Assistant General Manager)
Responsibilities handled as Secretary
Day to day communication with the managers, supervisors, sales officer and finance team
Directly reporting to GM
Preparing all the formal letters required
Replying to emails
Answering the phone calls
Direct coordination for the customers inquiries
Direct coordination with the tenants
Direct coordination with the maintenance team
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Preparation of Cooling Gas Bills monthly as formulated in Excel
Data entry to the system
Cancellations of bounced cheques in Bright System
Preparation of cheques for customer's payment
Preparation of Quotations
Communicating the cheques and payment collections to the customer
Handling of petty cash and reimbursement
PROFESSIONAL EXPERIENCE
Video Home and Electronic Center Doha, Qatar
Service Supervisor Sept. 22, 2016 to April 26,2020
(Directly reporting to Manager and Deputy General Manager)
Responsibilities handled as Supervisor
Day to day communication with the managers, supervisors, sales officer and finance team
Direct dealing with more than 72 Hypermarkets, Dealers and 14 Showrooms
Preparing the daily schedules of units for collection from Hypermarket, Dealers and Showrooms
Receiving and consolidating of sales return units as per actual counts, return documents and purchase return order
Responsible for all the locations transfer in and transfer out of all stocks.
Responsible for over consolidation of stocks.
Handling and dealing with different types of customers
Daily allotment of jobs to technicians
Arranging technicians for VIP and VVIP customers
Responsible for a wise time management
Preparation of AMC Projects Contracts and all types of letters and reports
Preparation of the Service quotation (Manually, Axia and Orion System) and sending it to the customers
Responsible for providing documents needed for audit
Providing the documents needed; as required by the customers.
Dispatching the technicians of approved quotations
Scheduling and assigning of the technicians for those approved quotations
Checking if all the complaints are attended on time
Assuring the customer’s satisfactions
Checking the daily technician’s reports
Auditing the cash and check collections before submitting to the finance dept.
Daily monitoring of those open job and pending calls in the system (AXIA)
Preparation of billing for the customers
Preparation of different types of reports.
Revenue generation
Responsible for payment’s follow up and collection
Responsible for liquidation of job collections manually and electronically before closing the jobs
Video Home and Electronic Center Doha, Qatar
Document Controller/Service Coordinator September 22, 2013 to September 21,2016
(Directly reporting to Deputy General Manager)
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Responsibilities handled as Document Controller
Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.
Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.
Ensure proper document control support is given to each project.
Produce and maintain Document Progress Reports to Project Managers.
Ensure all documentation provided is as per Client quality formatting requirements. Formatting may include correcting templates, fonts and style, pagination and numbering and other activities that may be required to achieve a client’s documentation requirements.
Create Document Control and correspondence folders for individual projects.
Work in strict co-operation with the Project Manager to ensure project progress status integration.
Ensure all templates used with the department conform to the Company standard.
Ad hoc duties as required to assist the project team.
Responsible for filling and maintaining all AMC contracts and all other documents related to AMC.
Responsible for providing the invoices and other documents as requested by the customers
Responsible for the tallied reports of documents, Excel files, Orion, CSS, Invoices and other documents.
Responsible for encoding and controlling all the documents related to AMC.
Responsible for the keeping and maintaining the contract copies, invoices, LPO, Quotations and other documents well maintained and kept properly.
Preparation of Job in CSS and Orion System.
Updating and closing of data in the system.
Providing the documents required for audit purposes.
Responsible for transmittal of different types of documents.
Generating and downloading of monthly report in CSS.
Responsible for monitoring and requesting of expired charge code. Checking if the spare parts used had been charge to the correct charge code.
Responsible for monitoring that spare parts consumption will not be over usage.
Responsibilities handled as Service Coordinator
Handling and dealing with different types of customers
Preparation of AMC Projects Contracts and all types of letters and reports
Preparation of the service quotation (Manually and through Orion System) and sending it to the customers
Responsible for providing documents needed for audit
Providing the documents needed; as required by the customers.
Dispatching the technicians of approved quotations
Scheduling and assigning of the technicians for those approved quotations
Checking if all the complaints are attended on time
Assuring the customer’s satisfactions
Checking the daily technician’s reports
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Auditing the cash and check collections before submitting to the finance dept.
Daily monitoring of those open job calls in the system (CIC)
Preparation of billing for the customers
Preparation of different types of reports.
Revenue generation
Responsibilities handled
Conduct the initial interview of the applicants
Prepares the payroll
Responsible for attending the internal and external meeting
Prepares the minutes of the meeting as instructed by the manager
Preparation of the slides needed for the meeting
Serves as the planner of the company
Monitors the daily time record of the employees
Performs other related functions that may be assigned from time to time
Record and encode the daily productions and mortalities of hogs
Record and encode the daily consumption of feeds and vetmed
Responsible for the daily, weekly, monthly and annually preparation of reports to be submitted to the general manager
Responsible for the daily, weekly, monthly and annually inventory of supplies, hogs, feeds and vetmed
Requests necessary office supplies and monitor its consumption
Filling of the documents
Encoding of the reports
Ensures that all the reports are well balance and variance free
Preparation of the delivery reports
Compute the forecast of the projected income of each liquidation
Follow up the status of the liquidation after submitted at the finance department
Prepares all the documents and reports needed for the liquidations
Involve in handling all the concerns regarding the liquidations
Function as an executive secretary
Responsibilities handled
Filling of all types of documents
Encoding and distribution to SAP System the feeds consumption of more than 230 growing farms, 31 breeding farms, 20 Central Nursery Station farms of the entire South Luzon
Encoding and distribution to SAP System the vetmed consumption of all Monterey farms in entire South Luzon
Responsible for providing the invoices and other documents as requested by the customers.
Responsible for the tallied reports of documents, Excel files and Sap files JCU Farm (San Miguel Foods Corporation) Batangas, Phillippines HR & Admin Officer / Liquidator / Record in Charge February2009-September 2012 Monterey Foods Corp. (Planning & Logistic Dept.) Cavite, Philippines SAP Data Controller March 2007 – December 2008
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Responsible for the keeping and maintaining the invoices and Sap documents in tacked.
Providing the documents required for audit purposes.
Preparation of weekly and monthly reports both in Excel and in Sap
Liquidation of all the growing farms harvested per Purchase Order No.
Attends the actual inventory counting of all hogs, feeds and vetmed in the entire South Luzon area
Responsible for answering the concerns of the doctors and the contract growing owners
Preparation of daily time record for the payroll Responsibilities handled
Preparation of all types of reports.
Preparation of all types of letter
Maintaining the documents
Preparation of payroll
Involve in physical inventory once a month.
Preparation of tally sheet and invoices
Receiving of cash and cheque payments.
Monitoring the stationary stocks.
EDUCATION
Bachelor of Science in Commerce De La Salle Lipa
Major in Business Management June 1998 to April 2002 IT SKILLS
Microsoft Windows (Word, Excel, PowerPoint, Outlook, Paint)
Good browsing skills and active on social media
SAP System
Orion System
CIC System
AXIA System
OTHER SKILLS
Food and Beverage Services, Table Skirtting
Driving
English, Fluent
AFFILIATIONS
Food and Beverage Services TESDA-Accredited Institution National Certificate II holder September25–November19,2012 Solar Breed Farm Lipa City, Batangas
Secretary January 2003 to June 2003
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Treasurer Brgy. San Jose, Lipa City, 2007
Member Batelec II, 2007 - present
RESEARCH AND ACTIVITIES CONDUCTED ACTIVITIES
“Status,Problems and Prospects of Gowns and Barong Embroidery Business in Taal, Batangas”
Marketing Plan
Marketing Fair 2K Participant
TRAININGS & SEMINARS ATTENDED
Junior Leaders Training Doha Qatar – 25th, to 29th March 2018
- After Sales and Service
Supervisory Development Program Doha Qatar – 7th,15th & 25th February 2016
- After Sales and Service
SAP Proficiency Enhancement Dasmariñas,Cavite – May 22-23, 2008
Pre- Employment Seminar De La Salle Lipa – August 2001 PERSONAL INFORMATION
Date of Birth : July 27, 1981
Place of Birth : Batangas City, Philippines
Nationality : Filipino
Religion : Roman Catholic
Civil Status : Widowed
Languages : English / Filipino
Passport No. : P2991010B valid until 06 Sept. 2029 CHARACTER REFERENCES
Available upon request
I hereby certify that the above information is true and correct to the best of my knowledge and belief.
JULIE ANN R. TOLENTINO