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JULIE ANN R. TOLENTINO

P.O. Box No. 4668, Doha Qatar

+974-********

adonpq@r.postjobfree.com

OBJECTIVE

To be part of reputed organization which provides a steady career growth along with job satisfaction, challenges and give value contribution in the success of organization. I believe that the skills I have acquired in the course of my professional and educational experiences will be valuable assets for your organization and/or your clients. SKILLS

Excellent Customer relation skills

Excellent Communication skills

Excellent in Handling and Motivating the team

Excellent in Time Management

Excellent in Checking documents

Excellent in filling of different types of documents

Excellent in maintaining the records of all documents

Excellent on typing documents

Excellent for providing documents for Audit Purposes

Administration skills with teams

Can work without pressure

Familiar with Sap and Orion System

Familiar with Microsoft Applications

Fast learner

Driving

WORK EXPERIENCED

PROFESSIONAL EXPERIENCE

NAMA Economic Consulting and Trading Co. Doha, Qatar Secretary August 10, 2020 up to present

(Directly reporting to Assistant General Manager)

Responsibilities handled as Secretary

Day to day communication with the managers, supervisors, sales officer and finance team

Directly reporting to GM

Preparing all the formal letters required

Replying to emails

Answering the phone calls

Direct coordination for the customers inquiries

Direct coordination with the tenants

Direct coordination with the maintenance team

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Preparation of Cooling Gas Bills monthly as formulated in Excel

Data entry to the system

Cancellations of bounced cheques in Bright System

Preparation of cheques for customer's payment

Preparation of Quotations

Communicating the cheques and payment collections to the customer

Handling of petty cash and reimbursement

PROFESSIONAL EXPERIENCE

Video Home and Electronic Center Doha, Qatar

Service Supervisor Sept. 22, 2016 to April 26,2020

(Directly reporting to Manager and Deputy General Manager)

Responsibilities handled as Supervisor

Day to day communication with the managers, supervisors, sales officer and finance team

Direct dealing with more than 72 Hypermarkets, Dealers and 14 Showrooms

Preparing the daily schedules of units for collection from Hypermarket, Dealers and Showrooms

Receiving and consolidating of sales return units as per actual counts, return documents and purchase return order

Responsible for all the locations transfer in and transfer out of all stocks.

Responsible for over consolidation of stocks.

Handling and dealing with different types of customers

Daily allotment of jobs to technicians

Arranging technicians for VIP and VVIP customers

Responsible for a wise time management

Preparation of AMC Projects Contracts and all types of letters and reports

Preparation of the Service quotation (Manually, Axia and Orion System) and sending it to the customers

Responsible for providing documents needed for audit

Providing the documents needed; as required by the customers.

Dispatching the technicians of approved quotations

Scheduling and assigning of the technicians for those approved quotations

Checking if all the complaints are attended on time

Assuring the customer’s satisfactions

Checking the daily technician’s reports

Auditing the cash and check collections before submitting to the finance dept.

Daily monitoring of those open job and pending calls in the system (AXIA)

Preparation of billing for the customers

Preparation of different types of reports.

Revenue generation

Responsible for payment’s follow up and collection

Responsible for liquidation of job collections manually and electronically before closing the jobs

Video Home and Electronic Center Doha, Qatar

Document Controller/Service Coordinator September 22, 2013 to September 21,2016

(Directly reporting to Deputy General Manager)

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Responsibilities handled as Document Controller

Control all aspects of project documentation on multiple simultaneous projects, utilizing various control methods/systems.

Prepare, operate and update Document Control Procedures in line with the Company’s Document Management System.

Ensure proper document control support is given to each project.

Produce and maintain Document Progress Reports to Project Managers.

Ensure all documentation provided is as per Client quality formatting requirements. Formatting may include correcting templates, fonts and style, pagination and numbering and other activities that may be required to achieve a client’s documentation requirements.

Create Document Control and correspondence folders for individual projects.

Work in strict co-operation with the Project Manager to ensure project progress status integration.

Ensure all templates used with the department conform to the Company standard.

Ad hoc duties as required to assist the project team.

Responsible for filling and maintaining all AMC contracts and all other documents related to AMC.

Responsible for providing the invoices and other documents as requested by the customers

Responsible for the tallied reports of documents, Excel files, Orion, CSS, Invoices and other documents.

Responsible for encoding and controlling all the documents related to AMC.

Responsible for the keeping and maintaining the contract copies, invoices, LPO, Quotations and other documents well maintained and kept properly.

Preparation of Job in CSS and Orion System.

Updating and closing of data in the system.

Providing the documents required for audit purposes.

Responsible for transmittal of different types of documents.

Generating and downloading of monthly report in CSS.

Responsible for monitoring and requesting of expired charge code. Checking if the spare parts used had been charge to the correct charge code.

Responsible for monitoring that spare parts consumption will not be over usage.

Responsibilities handled as Service Coordinator

Handling and dealing with different types of customers

Preparation of AMC Projects Contracts and all types of letters and reports

Preparation of the service quotation (Manually and through Orion System) and sending it to the customers

Responsible for providing documents needed for audit

Providing the documents needed; as required by the customers.

Dispatching the technicians of approved quotations

Scheduling and assigning of the technicians for those approved quotations

Checking if all the complaints are attended on time

Assuring the customer’s satisfactions

Checking the daily technician’s reports

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Auditing the cash and check collections before submitting to the finance dept.

Daily monitoring of those open job calls in the system (CIC)

Preparation of billing for the customers

Preparation of different types of reports.

Revenue generation

Responsibilities handled

Conduct the initial interview of the applicants

Prepares the payroll

Responsible for attending the internal and external meeting

Prepares the minutes of the meeting as instructed by the manager

Preparation of the slides needed for the meeting

Serves as the planner of the company

Monitors the daily time record of the employees

Performs other related functions that may be assigned from time to time

Record and encode the daily productions and mortalities of hogs

Record and encode the daily consumption of feeds and vetmed

Responsible for the daily, weekly, monthly and annually preparation of reports to be submitted to the general manager

Responsible for the daily, weekly, monthly and annually inventory of supplies, hogs, feeds and vetmed

Requests necessary office supplies and monitor its consumption

Filling of the documents

Encoding of the reports

Ensures that all the reports are well balance and variance free

Preparation of the delivery reports

Compute the forecast of the projected income of each liquidation

Follow up the status of the liquidation after submitted at the finance department

Prepares all the documents and reports needed for the liquidations

Involve in handling all the concerns regarding the liquidations

Function as an executive secretary

Responsibilities handled

Filling of all types of documents

Encoding and distribution to SAP System the feeds consumption of more than 230 growing farms, 31 breeding farms, 20 Central Nursery Station farms of the entire South Luzon

Encoding and distribution to SAP System the vetmed consumption of all Monterey farms in entire South Luzon

Responsible for providing the invoices and other documents as requested by the customers.

Responsible for the tallied reports of documents, Excel files and Sap files JCU Farm (San Miguel Foods Corporation) Batangas, Phillippines HR & Admin Officer / Liquidator / Record in Charge February2009-September 2012 Monterey Foods Corp. (Planning & Logistic Dept.) Cavite, Philippines SAP Data Controller March 2007 – December 2008

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Responsible for the keeping and maintaining the invoices and Sap documents in tacked.

Providing the documents required for audit purposes.

Preparation of weekly and monthly reports both in Excel and in Sap

Liquidation of all the growing farms harvested per Purchase Order No.

Attends the actual inventory counting of all hogs, feeds and vetmed in the entire South Luzon area

Responsible for answering the concerns of the doctors and the contract growing owners

Preparation of daily time record for the payroll Responsibilities handled

Preparation of all types of reports.

Preparation of all types of letter

Maintaining the documents

Preparation of payroll

Involve in physical inventory once a month.

Preparation of tally sheet and invoices

Receiving of cash and cheque payments.

Monitoring the stationary stocks.

EDUCATION

Bachelor of Science in Commerce De La Salle Lipa

Major in Business Management June 1998 to April 2002 IT SKILLS

Microsoft Windows (Word, Excel, PowerPoint, Outlook, Paint)

Good browsing skills and active on social media

SAP System

Orion System

CIC System

AXIA System

OTHER SKILLS

Food and Beverage Services, Table Skirtting

Driving

English, Fluent

AFFILIATIONS

Food and Beverage Services TESDA-Accredited Institution National Certificate II holder September25–November19,2012 Solar Breed Farm Lipa City, Batangas

Secretary January 2003 to June 2003

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Treasurer Brgy. San Jose, Lipa City, 2007

Member Batelec II, 2007 - present

RESEARCH AND ACTIVITIES CONDUCTED ACTIVITIES

“Status,Problems and Prospects of Gowns and Barong Embroidery Business in Taal, Batangas”

Marketing Plan

Marketing Fair 2K Participant

TRAININGS & SEMINARS ATTENDED

Junior Leaders Training Doha Qatar – 25th, to 29th March 2018

- After Sales and Service

Supervisory Development Program Doha Qatar – 7th,15th & 25th February 2016

- After Sales and Service

SAP Proficiency Enhancement Dasmariñas,Cavite – May 22-23, 2008

Pre- Employment Seminar De La Salle Lipa – August 2001 PERSONAL INFORMATION

Date of Birth : July 27, 1981

Place of Birth : Batangas City, Philippines

Nationality : Filipino

Religion : Roman Catholic

Civil Status : Widowed

Languages : English / Filipino

Passport No. : P2991010B valid until 06 Sept. 2029 CHARACTER REFERENCES

Available upon request

I hereby certify that the above information is true and correct to the best of my knowledge and belief.

JULIE ANN R. TOLENTINO

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