Siphosetu

Dyantyie

*** ***** ******, **********

NU2, Port Elizabeth, 6211

081-***-****

adonpm@r.postjobfree.com

setudyantyie

Waitress with 4+ years of experience in the hospitality industry of providing excellent service to diners at a quality establishment. I have worked as a cashier, bar-lady and waitress. I am familiar with POS terminals and common restaurant machinery. A proven ability to “upsell” food, alcohol, desserts and appeUsers to customers. I am looking to leverage my knowledge and experience into a waitressing role at a professional and upscale environment. I am polite, well-spoken and hard working. AVenUve at all Umes, always willing and helpful. Approachable, cheerful and possess good observaUon skills as well as the ability to work alone or as part of a team. I am a moUvated, self-sufficient individual looking to find a challenging posiUon within an exciUng employer where I will be able to conUnue to increase my work experience & develop my abiliUes.

Skills

• Quick learner

• Team oriented

• CreaUve thinker and problem solver

• Good visual awareness

• Strong customer service skills

• Experienced communicator

• Technical knowledge of interior design so^ware

• Sense of style and other arUsUc abiliUes

• Excellent interpersonal skills

• Solid verbal and wriVen communicaUon

• Eye for detail and criUcal thinking

• Flexible and able to mulUtask

• The moUvaUon to learn new knowledge

and skills.

• Strong visualisaUon skills

• Proven arUsUc ability

• Sense of proporUon and visual awareness

• Ability to combine fashion and funcUon

• Microso^ Office

• File/records maintenance

• Computer proficient

• Client-focused

• Computer Literate

• Technical knowledge of POS system

Career Objective

To grow and learn more as an individual by handling tasks I have been given responsibility of professionally with honesty and to the best of my abiliUes. I aim to build long term relaUons with your business and I am also seeking an environment that will challenge my capabiliUes, strengths and weaknesses as I want to beVer myself and bring value to the company I represent. I also aim to give input and help where needed as I am quite knowledgeable but also willing to conUnuously learn and improve myself.

Work Experience

MAY 2016 - JULY 2021

WAITRESS/ Rocomamas, Humewood

• Providing a warm welcome for customers

• Receive food & drink orders & serve customer requests to the standards required

• Serving dishes to customers at tables

• Learning the names of & building relaUonships with regular customers

• Ensure Umely delivery of all food & beverage items to customers

• Understand menu content and keeping up to date with any menu changes

• Making recommendaUons from the menu if requested

• Answer guest queries in a polite and helpful manner

• Clearing cutlery and dishes away from tables

• Passing food orders through to the kitchen staff promptly

• Ensuring that the restaurant is kept clear of rubbish, glassware and crockery

• Full product knowledge of all menu items and hotel faciliUes and services

• Check on customers asking if they are enjoying their meals and service

• Ensuring the food service area is le^ clean and Udy once all the guests have le^

• Relaying, preparing and segng tables for the next guests

• Looking a^er guests with special needs like dietary requirements, allergies, and mobility etc. OCTOBER 2018 – JANUARY 2019

CASHIER/ Rocomamas, Humewood

• Providing a warm welcome for customers

• Receive food & drink orders & serve customer requests to the standards required

• Learning the names of & building relaUonships with regular customers

• Understand menu content and keeping up to date with any menu changes

• Making recommendaUons from the menu if requested

• Answer guest queries in a polite and helpful manner

• Passing food orders through to the kitchen staff promptly

• Ensuring that the restaurant is kept clear of rubbish, glassware and crockery

• Full product knowledge of all menu items and hotel faciliUes and services JUNE 2019 – AUGUST 2019

BAR-LADY/ Rocomamas, Humewood

• Prepare alcohol or non-alcohol beverages for bar and restaurant patron

• Interact with customers, take orders and serve snacks and drinks

• Assess customers’ needs and preferences and make recommendaUons

• Restock and replenish bar inventory and supplies

• Ask customers who become loud and obnoxious to leave, or physically remove them

• Slice and pit fruit for garnishing drinks

• Arrange boVles and glasses to make aVracUve displays

• Mix ingredients, such as liquor, soda, water, sugar, and biVers, in order to prepare cocktails and other drinks

• Clean glasses, utensils, and bar equipment

• Take beverage orders from serving staff or directly from patrons

• Serve wine, and boVled or dra^ beer

• Clean bars, work areas, and tables

Education

JANUARY 2017 - JUNE 2018

National Certificate Interior Decorating N4, 5 & 6 Port Elizabeth TVET College

SUBJECTS:

• SpaUal Planning Theory and PracUcal

• Interior Style Studies Theory and PracUcal

• Interior Principles Theory and PracUcal

• Surface Elements Theory and PracUcal

• Entrepreneurship & Business Management

• Computer PracUce

• Accessories

JANUARY 2011 – DECEMBER 2015

Matric / Lawson Brown High School

SUBJECTS:

• IsiXhosa

• English

• MathemaUcal Literacy

• Life OrientaUon

• Computer PracUce

• Music

• Visual Arts

References

• Wayne

Operator (Rocomamas)

081-***-****

• Amanda

Manager(Rocomamas)

081-***-****

• Siya

Manager(Rocomamas)

071-***-****

• Sharon GraveV

Mentor/Lecturer (Interior DecoraUng)

083-***-****

3

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