Anagha Sreeramagiri

Career objective

To secure a challenging position in an reputable organization that provides ample of opportunities in Marketing and Service vertical so that I can use my interpersonal and communication skills to resolve customer issues and build a positive relationship between customer and company and making a significant contribution to grow along with the organization. adonpc@r.postjobfree.com

810-***-****

Bangalore, India

SKILLS

Microsoft Excell

Customer Service

Customer Retention

Adaptability

LANGUAGES

Telugu

Native or Bilingual Proficiency

English

Full Professional Proficiency

Hindi

Full Professional Proficiency

WORK EXPERIENCE

Deputy Manager

Kotak Mahindra Bank

05/2019 - 11/2019, Bangalore

My responsibility is to solve the service issues of the Kotak bank salary account holders for the companies which are mapped to me ( Flipkart, Tally, Harman etc.) and also making sure we cross sell our bank products.

Retention Manager

Bharti Airtel

02/2020 - Present, Hyderabad

My responsibility is to provide at most service and retain the customer who are ready to quit their services with Airtel, and Gaining their satisfaction and trust on us is the most important aspect. If possible cross sell and up sell the products for the particular companies. Contact: Uday - 986-***-****

CERTIFICATES

Google Ad Manager, Google Analytics, SEO, SEM, SMO, Google AdWords PROJECT ON CREATING AWARNESS

Business Development and creating awareness of women Hygiene Products.

(02/2018 - 05/2018)

The project which I have done under the guidance of a Delhi based start up company FIRST STEP digital pvt. ltd . The intent of the project is to create awareness among people through platforms like Facebook

,Instagram & twitter, our target audience are especially women and regarding their health and hygiene. EDUCATION

MBA

ICFAI Business School Bangalore

06/2017 - 03/2019, GPA 71%

Digital Marketing

Bachelor of Business administration

KL University Vijayawada

08/2014 - 05/2017, GPA 72%

Marketing and Finance

ACHIEVEMENTS

Represented for Andhra Cricket Accociation U-19 (04/2011 - 04/2013) Achievements/Tasks

Key Responsibility

Courses

Courses

Contact this candidate