Contact Details Customer Care

TAMBUDZAI TANIA NYAHASHA

** *** ****.*******.***********.HARARE

CONTACT DETAILS:078*******/077*******

EXPERIENCE

DATES FROM 1 JANUARY 2009– 30MARCH 2011

RECEPTIONIST/ADMINISTRATION, SURBUBAN MEDICAL CENTRE

DUTIES:

PROVIDING EXCELLENT CUSTOMER CARE TO ALL PATIENTS WHO CAME IN FOR EXAMINATIONS

DATA CAPTURING

RECEIPTING AND BANKING CASH THAT WAS PAID FOR EXAMINATIONS DURING THE DAY

HANDLING ALL PAID CASH AND BANKING AND BEING ACCOUNTABLE FOR EVERY CASH PAYMENT

OPERATING THE SWITCHBOARD

MANNING THE RECEPTION

DATES FROM JANUARY 2013– JUNE 2016

RECEPTIONIST/ADMINISTRATION, PSMI CLINICAL LABORATPRIES

DUTIES:

MANNING THE RECEPTION

PROVIDING EXCELLENT CUSTOMER CARE TO ALL PATIENTS WHO CAME IN SEEKING THE COMPANY’S SERVICES.

DATA CAPTURING

PRINTING LAB RESULTS FOR PATIENTS FOR DISPATCH TO VARIOUS CLINCAL CENTRES

OPERATING THE SWITCHBOARD

MANAGING THE SERVICE CENTRE MANAGER’S DIARY

TAKING DOWN MINUTES IN DEPARTMENTAL MEETING

HANDLING ALL PAID CASH

DATES FROM SEPTEMBER 2016 TO DATE

RECEPTIONIST/ADMINISTRATION, MIC RADIOLOGY GROUP

DUTIES:

MANNING THE RECEPTION

PROVIDING EXCELLENT CUSTOMER CARE TO ALL PATIENTS WHO CAME IN SEEKING THE COMPANY’S SERVICES.

DATA CAPTURING

PRINTING LAB RESULTS FOR PATIENTS FOR DISPATCH TO VARIOUS CLINCAL CENTRES

OPERATING THE SWITCHBOARD

MANAGING THE SERVICE CENTRE MANAGER’S DIARY

TAKING DOWN MINUTES IN DEPARTMENTAL MEETING

HANDLING ALL PAID CASH

EDUCATION

JANUARY 2005-AUGUST 2008

DIPLOMA IN MASSCOMMUNICATION AND PUBLIC RELATIONS, HARARE POLYTECHNIC

JANUARY 2020 TO DATE

UNDERGRADUATE DEGREE IN SOCIAL WORK.WOMEN’S UNIVERSITY IN AFRICA

I POSSES 8 ORDINARY LEVEL PASSES AND I HAD 11 POINTS AT ADVANCEL LEVEL.

SKILLS

I AM EXCELLENT AT CUSTOMER CARE AND HANDLING ALL CLIENTS FROM ANY BACKGROUND

I AM ABLE TO MULTI TASK AND WORK UNDER PRESSURE

I HAVE EXCELLENT COMMUNICATION SKILLS AND LISTENING SKILLS

I AM GOAL ORIENTED

EXCELLENT PROBLEM SOLVING SKILLS

I AM CREATIVE

EXCELLENT ORGANISATION SKILLS

EMOTIONAL INTELLIGENCE

ACTIVITIES

I ENJOY READING AND FINDING INFORMATION ON SPORTS,TRAVEL,DIFFERENT CULTURES AND WILDLIFE. I ENJOY WRITING ARTICLES AND I HAVE WRITTEN ARTICLES FOR THE BUSINESS HERALD AND THE PATRIOT.

REFERENCES

SURBUBAN MEDICAL CENTRE

MR ADVANCE MASARIREVHU

WARREN PARK 1 SHOPPING CENTRE

CONTACT DETAILS: (024-*******

PSMI CLINICAL LABORATORIES

MR OWEN CHITSATSO

132 SAMORA MACHEL AVENUE

CONTACT DETAILS: +263-*-******, +263-*-******

MIC RADIOLOGY GROUP

COLEEEN KAFUKA(HUMAN RESOURCES OFFICER)

15 BAINES AVENUE

CONTACT DETAILS:0242 791642-3

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