Curriculum Vitae Of: Masego John Lechwety
Residential Address 8511 FATHER GERALD MARTIN, MOKATE STREET KAGISO 2
Email: **************.**@*****.***
Professional Profile
Proficient creative and customer service professional with a passion for music and the ability to create an environment for free-flowing communication with customers.
With in-depth knowledge of working with clients in the music business, I have a proven ability to work with artists to ensure they deliver the best performances for themselves and the company. This skill is very resourceful when dealing with clients of different interests. I am able to provide outstanding customer service within any environment and deal with a broad range of customer’s needs from initial enquiries to sales, transactions and customer complaint.
Core Skills
Telephone handling
Customer Service
Fluent in English/ Setswana/ Isizulu
Skilled in musical production
Diary Management
Engaged Communicator
Film Director
Career Summary
2016 – Present Freelancer
Videography, Photography, Music Production
I juggled freelancing and varsity for 2 years in order to generate sufficient capital to start an entertainment company.
Key Roles and Responsibility
Identifying and acquiring new clients through networking and referrals to grow portfolio.
Remaining in constant contact with the customers via face-to-face meeting and phone calls.
Adhere to scheduled appointments and respecting customer’s requests.
Jan 2018 – Present Company
Co-Founder
As one of the founders of Black Skeleton Code, we started an entertainment production company with the aim to maximize the creative potential of artists, musicians, videographers, editors, and performance acts. Within its 1st year, the company has been able to recruit figures that enable the business to completely produce in-house product. It handles Video Editing, Directing, Filming, Recording and Mastering from base.
Key Roles and Responsibilities
Liaised with a diverse range of clients; and providing assistance as required.
Working with teams in-house (studio sessions with producers and artists) and outdoors (film directors, and make-up artists).
Ensure artists are working well within their allocated studio session time period.
Ensure that our social media platforms are engaging and up-to-date.
Maintain a clean working environment for producers and artists who are booked for studio sessions.
Create a creative environment where producers and artists bring out their best performances as possible
Key Achievements
The company managed to release 6 albums and 6Videos in the duration of its first 12months in action.
Street support and social media following grows daily.
August 2018 – July 2020 Company
Cleaning Management/ Staff
Supporting two senior business figures for leading a potential 5star cleaning service management that adheres to the client’s needs of office cleaning, boardrooms, valet, and home spring cleaning.
Key Roles and Responsibilities
Ensure client satisfaction through adhering to scheduled appointments and completing required task on time.
Delegation of tasks to staff members when senior management is absent.
Scrub cleaning and hovering mattresses, couches, office chairs and mats.
Notify client of the time period of the whole operation; from cleaning to drying time.
After completion of work, provide a business card and request referrals.
Key Achievements
At least 2 new clients are referred to us after a job is well done.
2019 – (3months) iHustle
Sales Agent
Door to door agent selling funeral cover and investment across numerous neighbourhoods between Johannesburg, Springs and Germiston
Key Roles and Responsibility
Acquiring new clients through door to door pitch presentations
Contacting pending clients through phone calls to confirm sale
2019 – December 2019 Coner-Store Fast-Food
Stand-in Chef
Stand-in cook at a local Russian & Chips restaurant
Key Roles and Responsibility
Preparing chips for customers on the go
Every morning after work, I was required to count the remaining stock from the previous night as well as the days profits
Jan 2020 – June 2020 3 Way Marketing
Call Center Agent
I am a polished salesman/agent in respective field of Insurance and Investments.
Key Roles and Responsibility
Lead warm-up for potential clients interested in insurance or life cover.
Dialer specialist; required to put in approximately 8hours of my skills into pitching and closing potential clients.
Call at least 300 clients on a daily basis
Working in teams to reach daily targets
May 2021 – August 2021 VM Digital
Call Center Agent/ Lead Generator
I am a polished salesman/agent in respective field of Insurance and Investments.
Key Roles and Responsibility
Lead warm-up for potential clients interested in insurance or life cover.
Top 2 Agent/ 67
Team motivator
Helping team leader on fixing system issues
Helping groom new agents and teaching them how to operate the VICI Dial system
Working in teams to reach daily targets
EDUCATIONAL QUALIFICATION
HIGHEST SCHOOL ATTENDED : MONASH UNIVERSITY OF SOUTH AFRICA
HIGHEST GRADE PASSED : 2nd year of Managerial Communication.
SUBJECTS PASSED : Managerial Communication, Criminology,
YEAR OBTAINED : 2017
PERSONAL DETAILS
SURNAME : LECHWETY
FIRST NAMES : MASEGO JOHN
DATE OF BIRTH : 1995-07-07
IDENTITY NUMBER : 950-***-**** 085
GENDER : MALE
MARITAL STATUS : SINGLE
NATIONALITY : SOUTH AFRICA
HEALTH STATUS : GOOD
HOME LANGUAGE : SETSWANA
CRIMINAL RECORD : NONE
RELIGION : None
RESIDENTAL ADDRESS : 8511 FATHER GERALD MARTIN, MOKATE STREET
KAGISO 2
1754
POSTAL ADDRESS : P.O.BOX 94
KRUGERSDORP 1740
CONTACT NUMBERS : 082-***-****
Computer Literacy skills
Microsoft word
Excel
PowerPoint
Microsoft Outlook
Internet operations
Ameyo
Key Qualities
Enjoy working in a team
Self-driven and motivated
Hard working
Willingness to learn
I have a positive future orientation
Can easily adapt to working environment
REFERENCES
CONTACT NAME : Mr Papi Modilhane
POSITION HELD : Management @ Kameno Cleaning Services
CONTACT NUMBER : 076-***-****
CONTACT NAME : Mr Tebogo Lechwety
POSITION HELD : Management @ Kameno Cleaning Services
CONTACT NUMBER : 076-***-****
CONTACT NAME : Sylvester
POSITION HELD : Team Leader @ 3 Way Marketing
CONTACT NUMBER : 081-***-****
CONTACT NAME : Treven
POSITION HELD : Management @ 3 Way Marketing
CONTACT NUMBER : 074-***-****
CONTACT NAME : Sindiswa Mthethwa
POSITION HELD : Team Leader/Supervisor @ VM Digital
CONTACT NUMBER : 073-***-****