Property Manager, Assistant Mgr, General Mgr

Lisa Johnson

Your Next Ace

Tulia, TX *****

************@*****.***

(806) 729 - 6161

I am eager to learn new skills and willing to provide dependability, and commitment to my job. I bring with me many years of excellent customer service, an* an open mind for new methods to reach goals set by my employers.

Willing to relocate to: Amarillo, TX - Canyon, TX - Panhandle, TX Authorized to work in the US for any employer

Work Experience

2nd Assistant Manager

TX - Tulia, TX

February 2019 to March 2021

I provided person to person exceptional service to all customers, whether it's just ringing up purchases, handling returns, providing information requests, and during my shift I over see and provide direction and assistance to 2 to 3 crew members.

During the initial Covid-19 onset in our community I organized home bound deliveries for the elderly, obtaining and utilizing the fire department, and sheriff department personnel, as well as making deliveries myself.

I had quite a few patrons that when they come in, no matter how many others are before them at my service station, will seek me out and let me tend to their purchases. Restaurant Manager Assistant

Wendy's Cotti's Midwest - Amarillo, TX

June 2017 to February 2019

On a daily basis I organized personnel duty stations, concentrating on training and assisting crew members in achieving goals each day to become better and more effective. I was daily in charge of controlling labor, sales, inventory and providing essential daily accounting to the home office. It was my duty to order merchandise from vendors, and keep track of all deliveries. Above and beyond that, was my personal drive to keep my customers coming back by resolving any dissatisfaction issues quickly and with a genuine friendly attitude. Restaurant General Manager

LaRaza Pizza Hut - Tulia, TX

April 2012 to June 2017

I started as a server in 2012, became a RGM to our Dimmitt, Tx location, Unofficially, June of 2014, became official RGM on Sept. 16, 2014. I then transferred to another location in Tulia in August of 2016.

I was in charge of the hiring and termination of employees, the procuring and control of store inventory, I handled all financial deposits etc. I also was responsible for the training and ongoing coaching and development of employees, for providing great customer service and quality products, and building the sales for this particular store.

While employed as a RGM I had won numerous Company awards, including Mgr of the year three times, had the record for lowest customer complaints, highest positive customer responses, etc. Cook

Castleberry Sonic - Amarillo, TX

June 2008 to May 2011

Responsible for providing quality food service and great customer services, the maintaining and cleaning of all kitchen appliances, the stocking and reporting of all kitchen inventory. Property Manager

American Mobile Home LLC - Amarillo, TX

July 2004 to February 2008

I was responsible for tenant relations and accounting, procuring maintenance Contracts, all payable accounts, advertising and responsible for the being up to date and adhering to all city ordinances and zoning laws for out of country owners

(Canada).

Owner and Operator

H&L Auto repair - Amarillo, TX

August 2002 to June 2004

owner and operator of an automobile repair shop. My main duties included contracting mechanics for repairs, ordering and receiving parts, maintaining business accounts including employee payrolls, and client billing.

Head Shift Mgr

Whataburger - Amarillo, TX

October 1998 to June 2002

My duties included interviewing and training crew members, maintaining daily accounting practices, providing great customer service and quality food. I was cook, server, and window monitor Education

High school diploma or GED

Skills

• Microsoft Excel

• Microsoft Word

• Customer service

• Restaurant Management

• Property Management

• Vehicle Maintenance

• Assistant Manager Experience

• Kitchen Experience

• Kitchen Management Experience

• Retail Sales

• POS

• Culinary Experience

• Merchandising

• Food Preparation

• Supervising Experience

Certifications and Licenses

ServSafe September 2015 to August 2019

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