Bpo Customer Support
Resume:
Gomathi Rajendran Email ID: ************@*****.***
No.29 Nehru street, Mobile: +91-944*******,787******* Meenakshi nagar
Guduvancheri-603 202
CARRIER OBJECTIVE:
To make optimum utilization of my knowledge, skills and utilize the opportunities effectively for professional growth and to contribute the best for betterment of the organization. COURSE NAME OF THE INSTITUTION YEAR PERCENTAGE
B.Com(A/F)
S.D.N. B. Vaishnav college for womens
chrompet 2016 79%
HSC Bharathiyar. Mat. Hr.sec. school 2012 87%
SSLC Bharathiyar. Mat. Hr.sec. school 2010 74%
MBA( Finance) studied in Institute of Eduaction, Madras University ( Distance Education) and the year of passing 2019.
CARRIER SUMMARY:
● 4years experience in non-voice based BPO in Customer Support with the help of JDA tool.
● Strong analytical skills in Floor planning, problem solving and client interaction skills.
● Providing 100% accuracy based in SLA’s laid by our client. . CAREER ACHIEVEMENTS
● Won Individual Star Performer Award for achieving good quality and supporting the project.
● Received appreciation Mails from clients.
● Created Highlights, Tables and Label format for the process improvement.
● Promoted as “Level 1 – Process Associate”
EMPLOYERS
Worked for Tata Consultancy Services (TCS) as Process Associate from Sep-2016 to Dec-2020 KEY STRENGTH:
● Competitive, Active and Smart
● Result oriented
● Quality conscious
● Organized and well-structured at work
● Curiosity to learn things quickly, self-motivation, leadership and quick learner
● Highly adaptable to varying environment.
● Ability to work individually as well as in team. PERSONAL DETAILS:
Full Name : Gomathi Rajendran
Father’s Name : Rajendran P
Mother’s Name : Sivasankari. R
Date of Birth : 09.12.1995
Language Known : English & Tamil (to read, write & speak) DECLARATION:
I hereby declare that the all the information furnished here in are true and correct to the best of my knowledge and belief.
Date: Signature,
Place: (Gomathi Rajendran)
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