Office Assistant Specialist
Resume:
Brooke Howard
Sevierville, TN *****
************@*****.***
I have great organization skills and multi-task skills, very good at handling any kind of situation good or bad, I work hard, I am committed and very on-point with whatever I do, I learn fast and adapt quickly. Willing to relocate: Anywhere
Authorized to work in the US for any employer
Work Experience
F&B Assistant Manager
Courtyard by Marriott - Gatlinburg, TN
December 2019 to Present
Line Cook
Hard Rock Cafe - Pigeon Forge, TN
February 2019 to Present
Line Cook, worked all stations of the Cross n the line mainly Expo. Receptionist/Office Manager
Howard Concrete - Clermont, FL
March 2004 to Present
2012-Current I take care of the bookkeeping and payroll most office work from home. 2004-2012 Worked for my Father in his office for Howard Concrete, first started as an organizer filing bringing the right papers to the right offices, began answering phones, taking information, scheduling meetings and appointments, helped my dad draw up plans, ordering material for multiple job sites, became office assistant manager.
Reservations/Housekeeping Inspector
Park Tower Inn - Pigeon Forge, TN
August 2018 to January 2019
Handle guest complaints, make reservations using accurate information, answer guest questions, inspect rooms to high standards, sort and wash linen.
Assistant Manager
Subway - Pigeon Forge, TN
November 2017 to July 2018
I create an amazing atmosphere with quick and friendly service, go above and beyond to make sure store is clean and stocked. Deal with phone orders, online orders, Managing inventory and handing money. Also going to the bank to drop off deposits, I train employees and make sure the store and my co-workers are following all company policies and guidelines. Line Cook
Dicks Last Resort - Gatlinburg, TN
April 2015 to April 2017
Prep, dish, line cook experience.
Barista
Dunkin' Donuts - Sevierville, TN
January 2014 to February 2015
Serving coffee and food, making sure stocked up for the day, displays are in date and clean, counting drawers, bank runs, helping with scheduling, maintaining a clean running store with excellent customer service.
Shift Leader/Line Cook
Pizza Hut - Knoxville, TN
January 2012 to 2014
Answering phone orders, making sure product is correct before it leaves the store, handling complains and comments, helping with scheduling, serving, cleaning, organizing, counting inventory, counting down drawers, bank runs.
Education
Highschool
Skills
• Marketing (8 years)
• Microsoft office (9 years)
• Customer Service skills (10+ years)
• Typing (10+ years)
• Filing (10+ years)
• Telephone Skills (10+ years)
• Cash Handling (9 years)
• Organizational Skills (10+ years)
• Scheduling (5 years)
• Communications (8 years)
• Sales (7 years)
• Customer Service (10+ years)
• Housekeeping Supervisor (4 years)
• Houskeeping (9 years)
• Front Desk (8 years)
• Kitchen Experience
• Barista Experience
• Bookkeeping
• Commercial Cleaning
Certifications and Licenses
Microsoft Office Specialist
March 2015 to Present
driver's license
Assessments
Cooking skills: Basic food preparation — Proficient September 2019
Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient
Filing & organization — Expert
August 2018
Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Expert
Scheduling — Proficient
August 2018
Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.
Full results: Proficient
Work style: Conscientiousness — Highly Proficient
February 2021
Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient
Numerical reasoning skills — Proficient
July 2021
Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs
Full results: Proficient
Food service: Customer situations — Expert
February 2021
Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Expert
Management & leadership skills: Impact & influence — Proficient July 2020
Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient
Administrative assistant/receptionist — Proficient September 2021
Using basic scheduling and organizational skills in an office setting Full results: Proficient
Work style: Reliability — Highly Proficient
August 2020
Tendency to be dependable and come to work
Full results: Highly Proficient
Sales skills — Proficient
December 2020
Influencing and negotiating with customers
Full results: Proficient
Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.
Additional Information
I have a great energy with all my guests and co-workers, I enjoy a busy day. I handle all my situations in a calm and collected manner, perfection is my #1 priority, that means organization is on point always clean environment.
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