Brooke Howard

Sevierville, TN *****

adonhb@r.postjobfree.com

+1-865-***-****

I have great organization skills and multi-task skills, very good at handling any kind of situation good or bad, I work hard, I am committed and very on-point with whatever I do, I learn fast and adapt quickly. Willing to relocate: Anywhere

Authorized to work in the US for any employer

Work Experience

F&B Assistant Manager

Courtyard by Marriott - Gatlinburg, TN

December 2019 to Present

Line Cook

Hard Rock Cafe - Pigeon Forge, TN

February 2019 to Present

Line Cook, worked all stations of the Cross n the line mainly Expo. Receptionist/Office Manager

Howard Concrete - Clermont, FL

March 2004 to Present

2012-Current I take care of the bookkeeping and payroll most office work from home. 2004-2012 Worked for my Father in his office for Howard Concrete, first started as an organizer filing bringing the right papers to the right offices, began answering phones, taking information, scheduling meetings and appointments, helped my dad draw up plans, ordering material for multiple job sites, became office assistant manager.

Reservations/Housekeeping Inspector

Park Tower Inn - Pigeon Forge, TN

August 2018 to January 2019

Handle guest complaints, make reservations using accurate information, answer guest questions, inspect rooms to high standards, sort and wash linen.

Assistant Manager

Subway - Pigeon Forge, TN

November 2017 to July 2018

I create an amazing atmosphere with quick and friendly service, go above and beyond to make sure store is clean and stocked. Deal with phone orders, online orders, Managing inventory and handing money. Also going to the bank to drop off deposits, I train employees and make sure the store and my co-workers are following all company policies and guidelines. Line Cook

Dicks Last Resort - Gatlinburg, TN

April 2015 to April 2017

Prep, dish, line cook experience.

Barista

Dunkin' Donuts - Sevierville, TN

January 2014 to February 2015

Serving coffee and food, making sure stocked up for the day, displays are in date and clean, counting drawers, bank runs, helping with scheduling, maintaining a clean running store with excellent customer service.

Shift Leader/Line Cook

Pizza Hut - Knoxville, TN

January 2012 to 2014

Answering phone orders, making sure product is correct before it leaves the store, handling complains and comments, helping with scheduling, serving, cleaning, organizing, counting inventory, counting down drawers, bank runs.

Education

Highschool

Skills

• Marketing (8 years)

• Microsoft office (9 years)

• Customer Service skills (10+ years)

• Typing (10+ years)

• Filing (10+ years)

• Telephone Skills (10+ years)

• Cash Handling (9 years)

• Organizational Skills (10+ years)

• Scheduling (5 years)

• Communications (8 years)

• Sales (7 years)

• Customer Service (10+ years)

• Housekeeping Supervisor (4 years)

• Houskeeping (9 years)

• Front Desk (8 years)

• Kitchen Experience

• Barista Experience

• Bookkeeping

• Commercial Cleaning

Certifications and Licenses

Microsoft Office Specialist

March 2015 to Present

driver's license

Assessments

Cooking skills: Basic food preparation — Proficient September 2019

Preparing food, using cooking equipment, and converting ingredient measurements. Full results: Proficient

Filing & organization — Expert

August 2018

Measures a candidate's ability to arrange and manage files or records using a set of rules. Full results: Expert

Scheduling — Proficient

August 2018

Measures a candidate's ability to cross-reference agendas and itineraries to avoid conflicts when creating schedules.

Full results: Proficient

Work style: Conscientiousness — Highly Proficient

February 2021

Tendency to be well-organized, rule-abiding, and hard-working Full results: Highly Proficient

Numerical reasoning skills — Proficient

July 2021

Quickly and accurately performing basic mathematical operations, recognizing numerical sequences, and interpreting graphs

Full results: Proficient

Food service: Customer situations — Expert

February 2021

Ensuring customer satisfaction and prioritizing tasks in a food service setting Full results: Expert

Management & leadership skills: Impact & influence — Proficient July 2020

Choosing the most effective strategy to inspire and influence others to meet business objectives. Full results: Proficient

Administrative assistant/receptionist — Proficient September 2021

Using basic scheduling and organizational skills in an office setting Full results: Proficient

Work style: Reliability — Highly Proficient

August 2020

Tendency to be dependable and come to work

Full results: Highly Proficient

Sales skills — Proficient

December 2020

Influencing and negotiating with customers

Full results: Proficient

Indeed Assessments provides skills tests that are not indicative of a license or certification, or continued development in any professional field.

Additional Information

I have a great energy with all my guests and co-workers, I enjoy a busy day. I handle all my situations in a calm and collected manner, perfection is my #1 priority, that means organization is on point always clean environment.

Contact this candidate