Curriculum Vitae

Personal Details

Surname: Mokhudu

Names: Constace Dikeledi

Identity number: 870**********

Gender: Female

Date of Birth: 13 September 1987

Marital Status: Single

Home language: Sepedi

Language Proficiency: English, Afrikaans, IsiZulu, Tsonga

Nationality: South African

Physical address: 1423 Namakgale Zone A

House no 17 Wildlife Estate Hoedspruit

Contact Details: 063-***-****

Alternative: 073*******/ 079-***-****

Educational Details

School Attended: Sebalamakgolo High School

Highest Grade Passed: Grade 12

Subjects: Sepedi, English, Afrikaans, Accounting,

Economics, Business Economics

Tertiary Qualifications

Institution: Mopani South East F.E.T College

Course: Business management N5

Subjects: Financial Accounting,

Sales management,

Entrepreneurship, Communications,

Computer Practice,

Information Processing.

Working Experience

Current Employment: Aerotel Hoedspruit

Job Title: Front Of House

Employment: The Hat and Creek Restaurant

Blue Mountain Restuarant

Job Title: Assistant Manager

Job Description:

Responsible for managing the daily operations of our

Restaurant, including the selection, development and performance management of employees. In addition, oversee the inventory and ordering of food and supplies,

Optimize profits and ensure that guests are satisfied with their dining experience.

Report to the General Manager and Regional Vice President.

Oversee and manage all areas of the restaurant and make final decisions on

Matters of importance to guest service.

Ensure positive guest service in all areas. Respond to complaints, taking any and all appropriate actions to turn dissatisfied guests into return guests

Employment: The Bushveld Terrace Hotel

Job Title: Front of House

Job Description:

Responsible for providing a friendly, welcoming and efficient service to all hotel guests, in line with the hotel vision and values on customer satisfaction. To respond courteously to guest’s requests, play a part in running the reception desk and help the general manager in running a smooth room booking service, To receive and register guests as they arrive. To control advance booking and reservations. Has to receive mails and direct them to the guests in the hotel. Has the duty to receive the payment for accommodation and allocate the rooms to the clients.

The duty is to complete the guest bills properly. Has to do the storage of records and handle the requests of the clients as well such as providing extra beddings or offering a certain kind of food. Responsible for safe keeping of client valuables.

Personal Qualities

●Effective communication

●Computer and technical literacy.

●Problem-solving/Creativity: Interpersonal abilities

●Teamwork skills.

●Diversity sensitivity.

●Planning and organizing.

●Leadership and management.

●Adaptability and flexibility: Professionalism and work ethic.

●Positive attitude and energy.

References

1.Bushveld Terrace Hotel

015-***-****

Mrs Marilda/ Mr Dave Turner (Owner)

2.The Hat and Creek Restaurant

Blue Mountain Restaurant

076-***-****

Mr Andre Nel (Owner)

3.Aerotel Zandspruit

087*******

Contact this candidate