ABEER
AHMED
@ ***********@*****.***
.
a Egypt Cairo, Sheraton airport
SKILLS
• Microsoft Office
• Communication skills
• Leadership skills
• Problem Solving
• Thinking out of the box
• Team work
EDUCATION
Al Shorouk Academy
Shorouk City • 2012
B.sc Computer Science: Computer
Science
Graduation project: ERP
(Enterprise Resources Planning).
Project grade: Excellent.
MBA of marketing & public
relations still study last
semester.
Arab Academy for Banking and
Financial Sciences
PROFESSIONAL SUMMARY
A creative and collaborative public relations manager with over 12 years of experience between (flight manager on board and public relation manager at the office) . Expert in driving growth and raising brand awareness through customer-centric campaign strategies.
PERSONAL INFORMATION
Nationality: Egyptian.
Birth date: 31 July 1991.
Gender: Female.
Marital Status: Single.
Height: 165
Weight: 70
LANGUAGES
. Fluent in Arabic - Mother tongue.
. Fluent in English.
. Basic in French
WORK HISTORY
Smart aviation – VIP cabin crew
Egypt, Cairo • 04/2019-08/2021
Duties: Manage Catering on
Flights. Maintain Inventory. Adhere
to Safety Standards. Provide In-
Flight Service. Clean and Organize
the Aircraft's Interior. Maintain
Privacy and Confidentiality. Manage
Passenger Manifest. Perform Safety
Checks
Kuwait Airways - senior 1st class cabin crew
Kuwait City, Al • 04/2016 – 03/2019
Duties: Responsible for the overall customer experience and wellbeing of the passengers on board by ensuring that the highest standard of safety and service is delivered by all crewmembers. Kuwait Airways – Public Relations (Deputized)
Duties: Plan, implement and manage public relations programs Organize all Kuwait airways events.
Making all new aircrafts registrations by communicate with Inmarsat.
Making a great advertising plan by using aviation experience. Measure and provide reports on each PR campaign.
Recruit, hire, onboard and train new members of the public relations team.
Air Cairo Airlines – CDC (Purser) Flight Manager
Sheraton Airport, Cairo Governorate • 04/2015 - 03/2016 Ex. Chief Cabin at Air Cairo company
Duties: Oversees the flight attendants by making sure airline passengers are safe and comfortable. A flight purser completes detailed reports and verifies all safety procedures are followed. Reporting to captain and operation manager. Interesting
Volunteering
Organize the
African
hockey
championship
for first time
in Egypt
2019/2020
AlMasria Universal Flight Attendant
Cairo Airport, Cairo Governorate • 02/2009 - 03/2015 Ex Duties: Help passengers in the event of an emergency. This responsibility ranges from dealing with unruly passengers to performing first aid, fighting fires, protecting the flight deck, and directing evacuations. Plus service duties.
TRAINING
Elswedy Company: IT support & technical
support.
Almasria universal company: Initial cabin crew course, A/C A320, Purser course (upgrading). Kuwait Airways: Cabin crew training (A320, A330, A321, B777-300).
Smart Aviation: Gulf Stream G450, CESSNA 680
GENERAL SAFETY EMERGENCY PROCEDURES TRAINING.
EMERGENCY PROCEDURES TRAINING (PRACTICAL).
AVSEC TRAINING.
First Aid.
CRM (INSTRUCTOR).
DANGEROUS GOODS REGULATIONS.
FIRST CLASS (SERVICE).
FLIGHT MANAGER.
VVIP SERVICE COURSE.
MAKEUP AND ETIQUETTE SCIENCES TRAINING.
PUBLIC RELATIONS TRAINING.
PUBLIC RELATIONS TRAINING.
Re-organized my team to make it work better.
Identified a problem and solved it.
Come up with a new idea that improved things.
Developed or implemented new procedures or systems. Worked on special projects.
Received awards.