Soccer Coach Air Conditioning

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Gentil Krasniqi

*** ******** ****** *** #** Ridgewood, NY 11385 917-***-**** ****************@*****.*** Summary

An industrious individual, with a strong work ethic and hotel experience, seeks to obtain a technician’s position within an Engineering Department where I will utilize my Refrigeration and Air Conditioning training, and work experience to become a valuable employee and develop a challenging career. Skills & Qualifications

Diagnose and repair commercial, residential Air Conditioning and Refrigeration Units

Read and interpret electrical diagrams

Change out compressors, control circuit wiring, bench test motors and compressors

Solder, braze, silver solder, solder from copper to aluminum and copper to copper

Charge, recover and reclaim refrigerant from units

Upgrade electrical light fixtures; install 3 and 4-way switch controls with timer

Organized individual with strong analytical and problem solving skills

Supervisory experience in a high pressure/high volume environments

Computer literate and proficient in Microsoft Word, Excel, and PowerPoint

Fluent in English and Albanian

Licenses & Certifications

OSHA 30 EPA 608 Universal NYS Driver’s License Education

11/20 – 06/20 The Refrigeration Institute New York, NY

Completed 450 hours of training in Refrigeration & Air Conditioning 2011 – 2015 Pristina University Pristina, Kosovo

Bachelor Degree – Education of Physical Health and Sports 2008 – 2011 Pristina Community College Pristina, Kosovo

Associates Degree – Criminal Justice

Work Experience

04/18 – Present The Williamsburg Hotel, Restaurant Team Captain New York, NY

Responsible for maintaining strong performance of a team of 12 servers

Top Server for the Williamsburg Hotel for 3 consecutive years

Managerial duties include opening restaurant in morning, maintaining stock inventory, advising on orders of restaurant supplies

Deliver excellent customer service and resolve any guest issues and/or complaints

Focused on improving effectiveness of operations on a daily basis

Chosen team leader of serving staff for corporate events and VIP Executive guest services

Perform Brand Ambassador duties by upholding the integrity and top quality of the guest experiences as the greatest priority of the organization

01/16 – 11/17 Holiday Inn Chelsea, Breakfast Supervisor/Waiter New York, NY

Greeted guests and accompanied them to their tables

Presented menus and responded to any question regarding food/beverage selections

Checked regularly with guests to make sure they were enjoying their meals

Prepared and served specialty dishes at table

Managerial activities: took action to resolve any complaints, prepared payroll for all staff and handled ordering of supplies

2

2015 – 2016 La Fontana Restaurant, Waiter Melville, NY

Provided exceptional, friendly and fast service

Skillfully anticipated and addressed guests’ service needs

Maintained a clean and positive environment for both guests and waitstaff team 2014 – 2015 Elena Gjika Primary School, Physical Ed Teacher Pristina, Kosovo

Instructed classroom students and team groups in proper exercise techniques

Managed all required documentation and student counseling activities

Documented the students attendance, grades and behavior 2013 – 2014 Private Soccer Club, Soccer Coach/Trainer Pristina, Kosovo

Provided and demonstrated tactical aspects of the game

Maintained order, control, and effective discipline on the soccer field

Evaluated and assessed individual/team performance on the soccer field

Accountable for the well-being and personal growth of participants 2011 – 2013 ItalMed, Office Clerk Pristina, Kosovo

Prepared weekly confidential sales reports for presentation to management

Managed the internal and external mail functions, provided telephone support

Scheduled client appointments and maintained up-to-date confidential client files 2008 – 2011 FarmaItalia, Sales Representative Pristina, Kosovo

Worked directly with clients introducing new medical products into over 20 pharmacies

Excellent in sales and marketing increasing revenue more than 50%

Handled sales receipts for billing and payments

Inspected, prepared and delivered products to clients References Furnished Upon Request

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