MARY
DEGEORGIS
*********@*****.***
Easley, SC 29640
Business-driven Service-focused General Manager with more than 26 years of experience dedicated to delivering positive customer experiences to promote loyalty and repeat business. Planning and organizing work schedules, communicating goals and objectives and complying with guidelines and procedures. Orchestrates optimal resource utilization to handle expected operational needs. Sales leader with sound judgement, good planning abilities and interpersonal communication strengths.
PROFESSIONAL SUMMARY
Wendy's Top 200 GM 2018
2020 Tar Heel Capital 2 Million Dollar Club
ACCOMPLISHMENTS
Tar Heel Capital Dba Wendy's - General Manager
Easley, South Carolina • 02/2002 - Current
Talk America - Telecommunications Manager
Greenville, South Carolina • 04/1999 - 01/2002
WORK HISTORY
Organized budgets, Labor Guidelines, Profit and Loss statements to achieved margin targets consistently to stay on track with growth plans.
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Set, enforced and optimized internal policies to
maintain responsiveness to demands.
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Managed budget implementations, employee reviews,
training, and schedules
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Reduced costs, managed delivery schedules to improve overall profitability and Labor.
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Drove year-over-year business growth while leading operations, strategic vision and long-range planning by 4% consecutively for over 16 years
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Maximized efficiency by coaching and mentoring
personnel on management principles, industry practices, company procedures and technology systems.
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• Worked with users to diagnose and resolve network and SKILLS
• Staff Scheduling
• Financial Statement Review
• Sales Tracking
• Performance Assessment
• Quality Assurance
• Recruitment and Hiring
• Budget Control
• Customer Relations
• Employee Motivation
Parry McCluer High School
Buena Vista, VA • 06/1980
High School Diploma
Emory And Henry College
Emory, VA
EDUCATION
Serv Safe 2024
CERTIFICATIONS
device problems and implemented established technical or procedural solutions.
Reviewed and interpreted facility orders, network design orders, and circuit layout orders.
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Accurately documented user support activities, such as system problems, corrective actions, resolution status and completed equipment installations.
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Accurately read, understood, and carried out written instructions.
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Managed and integrated telecommunications services and systems across Bell South resale region.
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