PEDRO ORTIZ
***** ******* *** ** *****, Fl *****
Cellphone: 786-***-****
OBJECTIVE
If given the opportunity, my objective will be to apply my over 33 years of managing experience to a new field.
EXPERIENCE
Burger King Franchise
General Manager 1982-2017
Responsible for hiring, training, promoting all employees in the store.
All operational procedures of restaurant such as quality of food and cleanliness of the restaurant it self
Controlling profit and loss of restaurant
Setting up schedules for employees and controlling labor for restaurant
Ordering merchandise, food and supplies.
Employee, Food and Cleaning Chemical Safety
Formulating reports for end of month sales and inventories
Restaurant equipment maintenance and troubleshooting
Handling costumer complaints and making sure the costumer is always satisfied
Responsible for counting and controlling all money within the restaurant
Employee payroll, raises and promotions.
Burger King Franchise
Assistant Manager 1981- 1982
Fill in at different locations where ever needed, day or night, all shift, all positions.
Army Experience Reservist 2 years 1982-1984
EDUCATION
Florida Food Manager Certificate of Hotels and Restaurants
Every 3 years since 1986
Certified by the State of Florida
Training Course
1984-1984 Advanced Restaurant Operations
Course completed and certificate received.
Basic Management Training Course
1984-1985 Burger King University
Course completed and received diploma
Business Administration Major
1981- 1983 Miami Dade Community College
50 credit hours completed
Graduated Class of 1979
197*-****-** st. High School – Fayetteville, NC
Received High School Diploma
ACCOMPLISHMENTS & AWARDS
Received manager of the year award in 1999
Fluent in English & Spanish
References
Pastor Gamaliel Matos
Sandra Morel
Elizabeth Almonte- Antoine
David Spencer- CCO District Manager
Ramon Moral- Owner/ Vice President Burger King Corp
Volunteer Experience
Frequent volunteer at Mc. Call Baptist Church, organizing car washes, fundraisers and even donating food and supplies.