Customer service, pet care, freelance writer

Resume

Summary

I believe my work history shows I can quickly learn a variety of skills. I don’t feel any of my past jobs have been unfulfilling or without reason, and I have met people who I still keep in touch with years later. I am eager to learn new skills and enjoy new challenges.

Work Experience:

Lukjan 2018 - 2020

Responsibilities Production plant for metal ductwork. Many tasks such as folding, rounding, riveting and ta-locking pieces of metal.

2013-present: selling crochet items on etsy and locally. Creating items, listing items, taking orders, (including custom), advertising, customer service, shipping. I have a connected Facebook business page with over 500 likes.

2013 - 2018 odd jobs including dog walking and helping neighbors

2013: Doggie daycare attendant helping a friend of a relative before they shut down.

2011 - 2012: Helped my Mom care for my Dad, who was sick and passed in late 2012. I

also helped a cousin with work related to renting out his properties; cleaning and repainting.

2007-2011 Doggie Daycare Attendant

Doggie Pause. Supervision and management of large groups of dogs (15 + at times)

• Training for dogs enrolled in the puppy program

• Some customer service. During boarding checking in of dogs, handling credit card or check transactions. Checking out dogs, letting clients know how they did, addressing questions/concerns, etc. I became very

attached to many of the dogs here and still miss them.

2006-2007 Customer Service Clerk Whole Foods

Bagging groceries, collecting carts, general cleaning

• Customer service including helping guests find items, answering questions concerning natural health and products, carry outs, etc.

2005 Alpine Access

Very interesting work from home job where I

took calls from customers. Mother's Day 2005 I took calls from 1-800 Flowers. The rest of the time I took calls from Viking (Office Depot) for office supplies.

• Answering questions about products - also product recommendations and upsells.

• Entering data including order and credit card information.

2002-2005 Blackhawk Casino By Hyatt

Gift Shop Attendant - Customer service

ringing up orders, customer service, inventory.

• Accounts Payable clerk - Calling vendors,

data entry, check runs

1997-2002 King Soopers

Customer Service Clerk - Bagging groceries, collecting carts, helping customers, carry outs. Also worked as a cashier when store was busy.

Bakery Clerk - Waiting on customers, slicing bread, writing on cakes, taking cake and special orders, etc.

Cake Decorator - Taking cake orders, decorating cakes/pastries for the case, writing on cakes.

Received 3 100% secret shoppers between these three departments.

Education:

Some college; I would love to go back and complete my goal of getting a degree in graphic design.

AWAI training for copywriting. I've taken Jay White's email copy course, and Nick Osborne's course in social media marketing. I would love to break into freelance writing; copywriter,

content writer, creative writing, etc.

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