Contact
Mobile: +91-987*******,971-***-****
E-mail Id: ***********@*****.***
Add.:-H.No.93, Pkt.-6, Block-C, Sec-15, Rohini,Delhi-89(India)
Jyoti
OBJECTIVE
I can do everything which will help to establish a respective & meaningful career I went to work with a company with organization where I can prove myself with the help of my studies, experience & innovative ideas.
PROFESSIONAL QUALIFICATIONS
Diploma in aviation & hospitality sector from AHA (Air Hostess Academy).Rajouri Garden in 2007.
ACADEMIC QUALIFICATIONS
Name of Examination
Graduation
Intermediate
Year of passing
3rd Year Result awaited
2006
School/ College
Delhi University
Tyagi Public School
Delhi
Board/ University
Delhi University
C.B.S.E.
% of marks
-
3rd Division
High school
2004
Tyagi Public School
Delhi
C.B.S.E.
3rd Division
TECHNICAL SKILLS
MS-Word, MS-Excel, MS-PowerPoint
Internet Explorer
Opera
CAREER EXPOSURE
Indraprastha Apollo Hospitals-Working as a Service Executive Excellence from May 2015 to till date.
Duties & Responsibilities:
Making and implanting Duty Rota for Doctors and staff.
To guide patients and help with solving queries of patients visiting our Hospital.
Handling Admission, feedback, MIS, problem of patients, medical consultants and staff.
Delivered excellent service to customers.
Responsible for all the operation management in department.
Cash and phone handling.
To deal with different departments to create the friendly environment for the patients and the attendants.
To deal with the administrative and back office operations of the department.
To help the patients in the settlement of their dues towards the hospital charges and all necessary billing formalities.
Assist with all other office administrative duties
To give satisfaction to patient at international standard as well as ensure smooth functioning of the organization.
LBIIHM (Lakshya Bhartee Institute Of International Hotel management) - Worked as a Senior Counselor from June 2012 to April 2015.
Duties & Responsibilities
Receiving & making calls to prospective students from the database assigned on a daily basis
To explain the fee structure to the prospective students
To update Email Id’s / contact no. in the respective software
Call up the students & explain them about the courses
Bill records, stationary records, information administration
Education loan sanctioning and tie ups with service providers
Le-Meridien Hotel-Done one month Industrial Training.
HOBBIES
Travelling
Interacting With new Friends
PERSONAL PROFILE
Father's Name: Lt. Mr. Ashok Kumar
Date of birth :2nd Sep 1988
Height : 161 cm
Weight : 63 kg
Language Known: English, Hindi, Punjabi & German(Basic)
Strength: Hardworking & Punctual
Citizenship : Indian
Marital Status :Single
DECLARATION
I hereby declare that the information furnished above is true to the best of my knowledge.
Date
Place:- Jyoti