FAITH OKUMUBULO TEKENA
CHARTTERED ACCOUNTANT IN VIEW
* *********, *******, **** ******** ********************@*****.*** 070********,090********
Task driven professional with 5 years’ experience in sales in both medium and large scale in the retail industry and very passionate about finance. I strive for excellence in order to achieve organizational goals, with ability to achieve customer satisfaction with a record of consistently delivering my task. Great at self-development, willingness to learn fast, very organized and knowledgeable in leadership. Am very optimistic and sometimes selfless and a great team player.
EXPERIENCE
AUGUST 2009-OCTOBER2010
SALES REPRESENTATIVE, AWOTEXVENTURES(RETAILSTORE), PORT HARCOURT.
Responsible for the selling of product and services
Maintaining positive business relationship to ensure future sales
Promote and sell products/services using sound arguments to existing and prospect customers
Reach out to customers leads through calling
Involved in the increase of customers
Continuously improved through feedback
Responsible for making at least 30calls to business and individuals to negotiate and amplify sales for the day.
NOVEMBER2010-JUNE2013
MANAGER, AWOTEX VENTURES(RETAILSTORE), PORTHARCOURT.
o Responsible for the drafting of marketing plans strategies for the week
o Reviewed constantly the customer feedback and then spring up to improve the process ofcustomerservicelevelwhichincreasedatleast50%
o Great follow-up with customers
o Involved in the hiring and training of new recruit
o Motivate employees on daily targets
o Overseeing General operations in the store and report to the CEO
February 2019-Till Date
STORE SUPERVISOR, VINO IMPERIUMLTD(RETAIL/HOSPITALITY), PORTHARCOURT.
o Served as a primary head for planning and scheduling work Rota of staff on weekly basis
o Supervise the cleaning of the store, lounge and kitchen at all times
o Always a team player, offering support to staff especially busy periods
o Ensured compliance of standard operating procedure
o Monitoring punctuality of staff and report to store Manager/HR manager
o Supervise daily sales analysis at the close of work and retrieve cash from cashier when required
o Assist in tracking the companies petty cash record and collect receipt of every item for reimbursement.
oAssist in the monthly payables and receivables and profit or loss statement
o Assist the store manager in planning and implementing sales promotions
o Assist in determining marketing strategy changes by reviewing operation and departmentall sales record.
o Ensure great customer service at all time through close supervision
o Involved in the training of the standard operating procedures to new recruit
o Also train them on all the companies’ products
o Involved in the procurement of goods and services
o Assist the store manager and procurement team in the invoice and recording of all purchases on Quick books.
o Knowledgeable with QuickBooks accounting software
o Assist in the inventory and tracking of shelving/shelving of stock
o In charge of the in-out inventory process of the warehouse.
DECEMBER,2018
MEDICAL OFFICER ASSISTANT, INSTITUTE OF MANAGEMENT AND TECHNOLOGY, ENUGU NYSC PRIMARYASSINGMENT
EDUCATION
MARCH, 2021
ACCA IN VIEW
OCTOBER,2017
B.SC ECONOMICS&DEVELOPMENT, FEDERAL UNIVERSITY OTUOKE, BAYELSA STATE
SEPTEMBER-DECEMBER
HUMAN RESOURCE MANAGEMENT, LEARNTOLIVE BUSINESSSCHOOL, ENUGU JULY,2011
WAEC, FEDERAL GOVERNMENT GIRLS COLLAGE ABULOMA
SKILLS
Great communication
Ability to learn fast
Ability to work with little or no supervision
Great organization skill
Team player
Computer savvy (MICROSOFT EXCEL AND WORDS)
Knowledgeable in QuickBooks no
Analytical
Keen to Orginasation
Leadership
ACTIVITIES
Director of social& welfare (SUG), FEDERAL UNIVERSITY OTUOKE, BAYELSASTAT
SECRETARY OF PUBLICITY COMMUNITY DEVELOPMENT SERVICE (CDS)NYSC.
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PERSONALDATA
DATEOFBIRTH: 25THAugust,1994
GENDER: FEMALE
NATIONALITY: NIGERIAN
STATE: RIVERSSTATE
RELIGION: CHRISTAINITY
MARITALSTATUS: SINGLE
HOMETOWN: Abuloma
Reference Will be sent on request.
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