Admin, Reception, PA, Customer Service, Frontline Staff.
Resume:
Midrand
Gauteng
Cell: +27-62-610-**** / +27-65-112-****
*********.*.*@*****.***
To whom it may concern,
I am an administrative and highly organized lady with 8 years working experience since graduating from High School in 2013. The positions range from (latest to oldest); Administrative Assistant at Kairos Consulting Engineers, E-banker/Frontline Staff at FNB Carlswald Branch, Frontline Staff at Torga Optical (the optometrist), receptionist at The Photographer (a professional photography studio)
–to name but a few.
Being a part of the frontline/administrative field has taught me a wide range of skills including; engaging with customers, preparing tender documents for applications, telephone etiquette, filing, booking appointments, among other admin, planning and organizational skills. I have found myself to be a fast learner because of my innate enthusiasm and willingness to learn in any job that I get placed in. I am a creative at heart which means I have a love and understanding of complex situations that challenge me to think on my feet and be a solution-based individual. Among other attributes and skills, I most importantly but not least, type fast and am able to multi-task which is essential in the busy world of work.
Thank you for your time. I look forward to hearing from you. Kind regards,
Reabetswe Mohlabane (Miss)
+27-62-610-**** / +27-65-112-****
PERSONAL INFORMATION
Full Names and Surname: Reabetswe Karabo Mohlabane ID Number: 950-***-****-086
Cellphone Number: +27-62-610-**** / +27-65-112-**** Email: *********.*.*@*****.***
Address: Unit 9 Carlswald Gate, Cnr Springfield & 7th Street, Midrand, 1865. EDUCATION
Highest Qualification: National Senior Certificate (Matric) School attended: Midrand High School
WORK EXPERIENCE
Kairos Consulting Engineers, Midrand March 2021 – June Administration Assistant/ Receptionist
In addition to the day-to-day admin work, I was also in charge of tender applications and compiling of such documentation.
Amazon, Cape Town May 2020 – December 2020
Customer Service Call Centre Agent.
I worked in both the USA and the UK territories assisting customers with their shipments and packages. This included; refunds/replacements for unsatisfactory and/or missing shipments, locating the responsible shipping/delivery company to locate lost items, assisting with 3rd Party Sellers from the Amazon website about any general concerns/refunds/replacements, to name a few. First National Bank, Midrand Carlswald June 2018 – September 2019
Frontline staff (E-banker/Service Host)
Drive digital banking sales, assisting customers with digital banking as well as the ATM’s, monitor serviced times for efficient in-and-out banking.
The Photographer, Mall of Africa. June 2016 – January 2017
Frontline staff (Administration)
Greet customers, cashier duties, booking photo shoot appointments
(commission based), answering calls, opening and closing shop. Torga Optical, Carlswald Shopping Centre – Midrand March 2015– Sep 2015
Frontline staff (Administration)
Scan patient’s eyes before they see the optometrist, cashier duties, booking appointments, answering calls.
Hotberry Ent. Jan-Dec 2014
Promoter/Brand Ambassador
Promote a certain product or service to the public (either at social events, shopping malls, concerts, etc.) I have done promotional work for South African Breweries events and the I HEART JOBURG Festivals.
Spotlight Agency Sept 2014
Promoter/Brand Ambassador
Promote a certain product or service to the public (either at social events, shopping malls, concerts, etc.)
Forever New. Melrose Arch Feb 2015
Retail store assistant
Cashier duties, assisting customers as they walk in. Nandos, San Ridge Shopping Centre, Midrand 2012-2013 School Holidays Drive-through attendant
Taking orders, stock taking and cashing up
LANGUAGES
isiZulu – Native Language and read/write with basic proficiency isiXhosa – Speak with basic competence
English - Speak fluently and read/write with high proficiency siSotho – Speak with basic competence
siTswana – Speak with basic competence
REFERENCES
Name and Surname: Bright Mbizi
Position: CEO. Kairos Consulting Engineers
Contact: 076-***-****
Name and Surname: Cathy
Relationship: Manager (Amazon)
Contact Details: +27-82-578-****
Name and Surname: Juan Rossow
Relationship: Manager (FNB Branch)
Contact Details: 082-***-****
Name and Surname: Kirsten Dreyer
Relationship: Spotlight Agency
Contact details: 083-***-**** (087-***-*-***)
Name and Surname: Adri Dierdriks
Relationship: The Photographer store manager
Contact details: 081-***-****
Name and Surname: Yashika Maharaj
Relationship: Torga Optical Carlswald Shopping Centre owner/manager
Contact details: 011-***-****(8)
Name and Surname: Mark (surname unavailable)
Relationship: Former employee (Nandos, San Ridge Mall, Midrand) Contact details: 011-***-****
Name and Surname: Sharon Khuzwayo
Relationship: Former employee (weekends)
Contact details: 076-***-****
Name and Surname: Zanele (surname unavailable)
Relationship: Forever New Melrose Arch Manager
Contact details: 011-***-****
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