Team Supervisor Event Planner

Fariba Davallou 408-***-**** ******.*@*********.***

Versatile and hard-working professional with diverse experience as a skilled Recruiter, Project Manager and Supervisor in market research industry and HR administrative assistant at a retail company

Strong leadership and interpersonal abilities with expertise in training and coaching with demonstrated success

Dedicated, trustworthy and reliable professional with excellent communications and strong creative problem resolution skills to ensure positive internal and external customer relations

Excellent administrative and office skills including report documentation, management and other clerical support for a professional who is always willing to learn new things

Ability to multi-task and work efficiently and independently as a successful team leader and motivator in fast-paced environment while prioritizing responsibilities to meet deadlines

PROFESSIONAL EXPERIENCE

Macys- Eastridge, Ca July 2019- Now

Essential functions: As the Administrative support team supervisor, support Macy’s initiatives, Omni Channel strategies and Customer experience. In addition,

Oversee AST associates, prioritize work load

Delegate all tasks appropriately to each individual team member

Control supply budget, order supplies, open work order for maintenance of the store

Attend workload and event planning meeting to align key event planner information

Access and distribute essential reports from store portal to executive team.

Organize weekly and monthly store recognition rallies

Macys- Sunnyvale- Ca Dec 2018-July 2019

Essential functions:

staffing schedule with approval of managers while closing the store

Helped liquidating Sunnyvale Macys by providing severance packages to the colleagues and placing them in different stores based on experience and qualifications and preferences

Closed all the cash registers and vaults while resolved cash shortage

Macys- Santa Clara, Ca Oct 2012-Dec 2019

Essential functions:

• Support over 50 employees & executives, serving as liaison between the store & corporate HR

• Onboard new hires, verify employment eligibility & Process I-9’s in E-verify system

• Provide 1:1 orientations and guidance in computer based training & present HR news at rallies

• Record new hire data into PeopleSoft & Safeguard confidential information

• Enforce workplace policies, generate and amend schedules

• Facilitate employee relations programs in partnership with management

• Expedite interview process, prepare daily to monthly reports & create store announcements

• Manage executive phone, resolve customer issues for service, shipments and lost & found

• Balance the cash flow and vault for the entire store, replenish cash drawers for daily transactions

Nichols Research Inc. – Sunnyvale, CA Oct 2001-April 2009

Professional Recruiter-Sunnyvale, CA

Recruitment of consumers and professionals for focus groups on new products.

Project Manager – Fremont, CA Apr 1999 to Apr 2001

Management of client services including negotiation for costs and report documentation and management for client focus groups.

Supervisor – Fremont, CA Oct 1985 to Apr 1999

Responsible for hiring and training of recruiters for market research projects.

Preparation, editing and management of reports and scheduling work for staff doing market research

AREAS OF EXPERTISE

Focus Groups Leadership

Administrative / Office Services

Sales Support

Customer Service

Training / Coaching / Mentoring

Project Management

Market Research

Report Management

EDUCATION / TRAINING

San Francisco State University, San Francisco, CA – B.S. in International Marketing

Ohlone College, Fremont, CA – A.A. in General Education

Fariba Davallou 408-***-**** ******.*@*********.***

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