Rodel Rocetes
**** ***** **, ********* ******** *8197
Mobile: 559-***-****
Email: **********@*****.***
Summary:
• 20 + years of multi-country experience in IT management and support in varied industries including automotive plant environment.
• Experience in monitoring all servers, routers, LAN, WAN, printers and other devices using Nagios system.
• Experience with JIT (Just-in-Time) plant systems
• Experience in ESX/VMWare Management, SQL administration, queries and reporting
• Implemented and manage the company current Active Directory policy.
• Prepare budget for all IT hardware including software using Cargo system and SAP FCS
• Automotive experience
• Configure all type of printers including office and industrial barcode printers (Zebra)
• Support Insequence system (MES, MRL and broadcast)
• Configure Cisco switches and routers for port management. Technical Skills:
• Addon system (Rockware)
• Visual C#
• C++
• Crystal Reports
• JavaScript
• Linux
• MS Access
• MS Office Suite
• SQL
• SSRS
• Stratos Ticketing
• UNIX
• VB.NET
• VB6
• VBScript
• Visual FoxPro 3.0
• Windows
• Windows Server 2012 R2, WINDOWS
SERVER 2016
• VMware vSphere 5.5
• Nagios
• Insequence
• SAP MII
• Symantec Altiris
• Landesk
• Backup Exec
• Simpana backup system
• CISCO VOIP
• Pyramid (Intelliworks)
• Insequence (MES, MRL, Broadcast)
Professional Experience:
Faurecia Interior Systems, Saline Plant, MI 07/2019 – 6/2021
• Plant IT and shopfloor Support
• Support IT issues with office and manufacturing systems (Level 1-2 Troubleshooting).
• Plant size supporting is 1.6 million squrefoot.
• Basic user support and training on common systems (such as Microsoft office).
• Server setup and maintenance including AD.
• ESX/VMWare Management.
• SQL administration.
• Support and maintain Andon System (Rockware),
• Pyramid System (Intelliworks)
• Hardware troubleshooting and replacement.
• Cisco switch configuration and trouble shooting
• Support users through a Help Desk system.
• Work with other members of IT Shared Services to provide solutions to user issues.
• Keep IT management up to date with local and system changes.
• Desktop/Laptop setup, configuration, support and distribution.
• Basic Network Troubleshooting and Support.
• Configure Cisco switches and routers for port management.
• Configure all type of printers including office and industrial barcode printers (Zebra)
• Support Insequence system (MES, MRL and broadcast)
• Monitor all servers, routers, LAN, WAN, printers and other devices using Nagios system.
• Maintain and support VPN connection to our head office.
• Prepare budget for all IT hardware including software using Cargo system and SAP FCS
• Request quote for all IT related purchases.
• Support and maintain SAP MII for our receiving and shipping of parts produced including intermec scanners.
• Perform other duties as assigned by the plant leadership and the IT Region manager.
• Environment: Matrix, Insequence, Landesk, Symantec backup, Simpana, Windows Server 2012/2016, VMware, Linux, Nagios, SAP MII, Stratos ticketing, SQL SSRS Faurecia Emissions Control Technologies (Clean Mobility- Exhaust), Taylor, MI 10/16 - 06/19 Plant IT and shopfloor Support
• Support IT issues with office and manufacturing systems (Level 1-2 Troubleshooting).
• Basic user support and training on common systems (such as Microsoft office).
• Microsoft Server 2012 and 2016 management.
• ESX/VMWare Management.
• Cisco switch configuration and trouble shooting
• SQL administration.
• Support and maintain Andon System (Rockware)
• Support, maintain and configure Miller system (Welding machine)
• Hardware troubleshooting and replacement.
• Support users through a Help Desk system.
• Work with other members of IT Shared Services to provide solutions to user issues.
• Keep IT management up to date with local and system changes.
• Desktop/Laptop setup, configuration, support and distribution.
• Basic Network Troubleshooting and Support.
• Configure Cisco switches and routers for port management.
• Configure all type of printers including office and industrial barcode printers (Zebra)
• Support Insequence system (MES, MRL and broadcast)
• Monitor all servers, routers, LAN, WAN, printers and other devices using Nagios system.
• Maintain and support VPN connection to our head office.
• Prepare budget for all IT hardware including software using Cargo system and SAP FCS
• Request quote for all IT related purchases.
• Support and maintain SAP MII for our receiving and shipping of parts produced including intermec scanners.
• Perform other duties as assigned by the plant leadership and the IT Region manager.
• Environment: Matrix, Insequence, Ivanti, Symantec backup, Simpana, Windows Server 2012/2016, VMware, Linux, Nagios, hydra monitoring system, SAP MII, Stratos ticketing, SQL SSRS Faurecia Interior Systems, Fraser, MI 02/14 – 09/2016
• Plant IT and shopfloor Support
• Support IT issues with office and manufacturing systems (Level 1-2 Troubleshooting).
• Basic user support and training on common systems (such as Microsoft office).
• Server disk space management.
• ESX/VMWare Management.
• SQL administration.
• Hardware troubleshooting and replacement.
• Support users through a Help Desk system.
• Work with other members of IT Shared Services to provide solutions to user issues.
• Keep IT management up to date with local and system changes.
• Desktop/Laptop setup, configuration, support and distribution.
• Basic Network Troubleshooting and Support.
• Configure Cisco switches and routers for port management.
• Configure all type of printers including office and industrial barcode printers (Zebra)
• Support Insequence system (MES, MRL and broadcast)
• Support Matrix system (PLC trace program)
• Monitor all servers, routers, LAN, WAN, printers and other devices using Nagios system.
• Maintain and support VPN connection to our head office.
• Prepare budget for all IT hardware including software using Cargo system and SAP FCS
• Request quote and all IT related purchases.
• Support and maintain SAP MII for our receiving and shipping of parts produced including intermec scanners.
• Perform other duties as assigned by the plant leadership and the IT Region manager.
• Environment: Matrix, Insequence, Landesk, Symantec backup, Simpana, Windows Server 2003/2012, VMware, Linux, Nagios, SAP MII, Stratos ticketing, SQL SSRS Relocated to Michigan and looking for opportunities 06/12 - 03/14 Table Mountain Casino, Friant, CA 08/11 – 05/12
IT Help Desk Support
• Prepared and deployed new computers for Office use for both windows XP and Windows 7.
• Helped all departments with all IT related problems.
• Troubleshot most electronic problems on the gaming floor including the players’ club computers.
• Effectively implement and manage the company current Active Directory policy.
• Supported/helped users on Microsoft office 2007/2010 problems utilizing Excel, Outlook and Word using VNC, Altiris or RDC depending on users need.
• Provided help to more than 300+ computers in the company both hardware and software. Relocated back to the US and looking for opportunities 04/11 - 07/11 AS INVENT Company, Doha Qatar 01/10 – 03/11
IT Manager /Computer Programmer/System Administrator
• Created report programs in integrating Crystal reports in Visual Studio 2010 ASP.NET and VB.NET.
• Project coordinator with direct interface and communication with the customers and clients.
• Oversaw all the needed work needed for clients websites using different languages that includes ASP.NET, PHP and other languages per customer requirements.
• Developed a marketing and purchasing system required by the company per CEO and Management specifications.
End of project and looking for opportunities 06/09 - 12/09 Allcrane Ltd., Doha Qatar 05/08 – 05/09
IT Manager/Computer Programmer /System Administrator
• Created report programs in integrating Crystal reports in Visual Studio 2008 VB.NET.
• Created reports in SQL Server Reporting Services (SSRS).
• Created reports that programs manager used to increase efficiency in the plant.
• Developed a system program that automatically prints in CNC machines using C#.
• Created a marketing system in ASP.NET and VB.NET used by the sales team.
• Database connectors use ADO.NET, SQL.
• Developed a marketing and purchasing system required by the company as per CEO/management specifications. Looking for opportunities 02/08 - 04/08
Certified Ad Services, Fresno, CA 06/07 – 01/08
IT Support (Part time assignment)
• Prepared new computers for office use.
• Provided VPN preparation, configuration and trouble shooting.
• Researched for new programming technologies that company could use and benefit from. RescueCom, Fresno, CA 06/07 – 01/08
Certified Technician Consultant (Part time assignment)
• Examined and learned current methods and procedure that make the customer business run.
• Researched all potential technology that the company might need.
• Implemented the potential technology that includes hardware and software. Relocated to the US and started pursuing a course in Nursing. Didn’t complete 06/04 - 05/07 Butcher Engineering ENT. Ltd., Windsor, Ontario 07/98 – 05/04 Computer Programmer
• Developed computer systems/programs to enhance the smooth and better operation of the company.
• Created report programs manager used to increase efficiency in the plant.
• Developed a system program that automatically print zebra printers and intermac label printers that we use for Ford parts using Unix, VB.NET and C# Language.
• Led/implemented/installed/developed the Intermec handheld device (wireless) for purchasing and inventory department.
• Environment: HP eloquence, MS Access, VB6, ASP.NET, VB.NET, Crystal Reports, Visual FoxPro 3.0, VBScript, JavaScript, XML, HTML, C#, UNIX, Windows, Eloquence-HPUX(Unix), SQL, MS Access United Food Industries, Riyadh, Saudi Arabia 02/95 - 11/1997
• Computer Programmer
• Developed computer systems/programs to enhance the smooth and better operation of the company.
• Created report programs manager used to increase efficiency in the plant.
• System Develop, BOM, General Ledger, Sales System, and Warehousing. Using Dbase 1V
• Support all 9 sales office in the Kingdom of Saudi Arabia Education:
• Alejandro College, Philippines
Bachelor of Science in Electronics and Communication Engineering Credentials Evaluated by Fresno State University, Fresno California Additional Courses Taken:
• St Claire College - Windsor, Ontario Canada
Visual Basic & MS Access
• CCD computer, Windsor, Ontario Canada
Windows NT
• Datamex, Morayta Philippines
Computer Technician
Trainings:
• VMWARE, Cisco, Windows server 2012, Windows server 2016