Draw Blood Phlebotomist

Kachinda Green

Columbus, OH ***** 614-***-**** **************@*****.***

Summary

MY work history and skills from my pervious jobs allow me to interact with customers regrading problem about products and to resolve them. To recognize issues and offer solutions. resolve billing problems by refunding money,exchanging merchandise and adjusting bills. Making sure complaints are directed to there proper department. Seasoned Phlebotomist with 3 years' experience in venipuncture and proven bedside manner. Committed to maintaining highest patient safety standards when collecting variety of samples and specimens. Accomplished in orienting new staff and training nurses and physicians on proper venipuncture techniques. Skills

MS OUtlook

Medical records maintenance

Problem resolution

Reliable and trustworthy

HIPAA

Data entry software

Credit card payment processing

Data evaluation

Customer relations

Shipping and receiving understanding

Experience

SR. PHLEBOTOMIST 03/2018 to Current

Octapharma Plasma Center - Columbus, OH

Obtained variety of blood samples through venipuncture or capillary puncture using syringes, butterfly needles and straight needles.

Labeled blood vials with critical information like time of collection, date and patient name. Coordinated workflow based on stat, schedule, or outpatient needs. Prepared blood-collecting equipment to draw blood and safely store and transport samples. Obtained blood samples for medical testing and transfusion through venipuncture or capillary puncture.. Enforced infection control and sharps disposal procedures to protect patients, co-workers and self. COSTUME SERVICE REP. 01/2017 to 02/2018

JCPenney Call Center - Columbus, OH

Assessed customer account information to determine current issues and determine potential solutions. Consulted with customers regarding needs and addressed concerns. Informed customers about billing procedures, processed payments and provided payment option setup assistance. Asked probing questions to determine service needs and accurately input information into electronic systems. Updated accounts with recent information and processed customer payments. Fielded customer complaints and queries, fast-tracking them for problem resolution. Consulted with customers to determine best methods to resolve service and billing issues. Documented conversations with customers to track requests, problems and solutions. LPN CHARGE NURSE 03/2014 to 04/2017

Bryden Place - Columbus, OH

Administered high consequence medications with exacting accuracy, monitoring patients for side effects and supporting patient comfort and comprehensive recovery. Charted changes in patient conditions and discussed concerns with supervising healthcare provider. Administered medications and therapies in accordance with physicians orders. Administered general care to patients, including recording of temperature and blood pressure, wound dressing and CBC testing.

Education and Training

Columbus State Community College - Columbus, OH

Nursing

Columbus School of Practical Nursing - Columbus, OH License Practical Nurse Nursing, 06/2004

EAST HIGH SCHOOL - Columbus, OH

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