MARY E. STEELE
***.******@*****.***
Skills/Competencies:
-Math skills
-10-key
-Typing 70 wpm
-Notary Public Commission expires 2/22/2025
-Proficient with Microsoft Office applications, Word 2010, and Publisher
-Compile correspondence and e-mails
-Strong communication skills, both oral and written
-Self-starter, decision maker, solution oriented, and ability to work under minimal supervision
-Ability to multi-task, prioritize, and resolve
-16 years entrusted with confidential information-trustworthy
-Reliable
Education: Bachelor of Science in Home Economics, Clothing, Textiles, minor in Marketing, 1985, Murray State University. Hold active Real Estate license and Notary Commission in California.
Work Experience:
Quality Notary Service-Self-employed Mobile Notary, 04/05-present
-notarize loan documents, powers of attorney, health care directives, trusts, etc.
-maintain bookkeeping including invoicing, deposits, and end-of-year taxes, using Quickbooks.
-handle business marketing/advertising such as internet listings, mail, e-mail, flyers, and business cards.
-bonded and insured for handling confidential information (background cleared)
Desert Samaritans for the Elderly-Programs Assistant for Non-Profit, Palm Desert, CA. 11/08-6/10
(Part-time employee)
-answered telephones and responded to client needs/requests
-provided advocacy and educated clients on resource options
-participated in fund raising
-assisted in setting up special events
-drafted newsletter articles
-filled out grant applications and followed up
-maintained client files and resource files
-data entry of donors and client information
-collaborated partnerships with other agencies (volunteer for 4 years prior)
Home Instead Senior Care-Sales Rep/Business Development, Palm Desert, CA. 08/06-2/08
-promoted the company at local events and health fairs
-initiated and maintained local relationships
-attended networking meetings, chamber of commerce events, and fund raising events
-conducted marketing campaigns via telephone, e-mail, fax, and in-person
-conducted luncheon presentations at hospitals and nursing facilities
-sales were $100,000 per month
World Savings Mortgage Division-Mortgage Underwriter, Palm Desert, CA. 11/03-11/04
-Underwrote 75-100 loans per month (maintained pipeline of 100+ loans)
-reviewed appraisals
-remained current on ever-changing lending guidelines
-determined credit worthiness of loan applicant
-maintained relationships with brokers and loan officers
Superior Court-Financial Services Officer, Indio, CA. 11/96-10/03
-high volume walk-in public contact with diverse population
-debt recovery efforts for traffic, juvenile, criminal, and civil cases
-worked automatic dialer telephones for collections
-set payment arrangements for debts owed
-analyzed complex financial documents and determined victim restitution amounts
-performed credit analysis
-conducted criminal background checks and used various skip tracing techniques
(Voted employee-of-the-year twice).
Criminal Division-Senior Clerk
-lead 8 employees in criminal division
-assigned work activities
-implemented/adjusted processes to improve productivity
-handled customer service disputes in person and by telephone
Colt Security, Inc.-Office Manager, Palm Desert, CA. 03/89-01/95
-contributed to all aspects of operations management for a 1 million-dollar per-year small business
-performed all accounts receivables and payables using Peachtree Accounting
-monitored accounts receivables for payments
-closed books for end-of-year
-administered payroll and workers compensation reports
-prepared business proposals
-oversaw contracts
Evans Withycombe, Inc.-Administrative Assistant, Phoenix, AZ. 07/87-11/88
-leased luxury apartments with regimented marketing tactics
-posted rent payments
-assisted in training future property managers
-assisted in resident rule enforcement
Meis of Illiana-Department Manager, Carbondale, IL. 8/85-05/87
-lead 5 employees in girls department
-prepared schedules
-set merchandise displays
-worked closely with buyers
-set sales goals for department
-handled customer complaints
References provided upon request.