Operations Manager Inside Sales

PETER WALKER

**************@*****.*** C: 540-***-**** Roanoke, VA 24014

Summary

Seeking a high-volume sales position where my customer service, sales, and management skills can be effectively utilized. I have several abilities which I use daily, including multi-tasking, thinking quick on my feet and being able to relate to each specific customer and their various needs. I put customers minds at ease with my well-balanced attitude and laid-back nature.

Skills

Mergers and acquisitions knowledge

Cost reduction and containment

Process improvement strategies

Performance reporting

Analyzing situations thoroughly which leads to prompt problem-solving

Working well within a team atmosphere and prioritizing the customers and the companies needs

Effective time management skills – staying focused until the project is completed

Experience

Marco Supply/ now Ram Tool

Roanoke, VA

Inside Sales

05/2000 – 8/2002

Hydraulic & Pneumatic Systems Roanoke, VA

Operations Manager/Sales

08/2002 - 08/2008

Sought out customers by making cold calls, in addition to, potential customers calling us to place orders.

Sold a wide variety of construction equipment, which includes electrical, plumbing, dry-wall and factory maintenance.

Handled customers individual needs, from the beginning phases of developing a material list for the project, ordering the various products, and setting up a delivery schedule when the material arrived.

Implemented policies and standard operating procedures and managed quality, customer service and logistics to implement improvements.

Achieved and surpassed production targets through effective staff management, task allocation and materials coordination.

Collaborated with staff to maximize customer satisfaction, streamline procedures and improve bottom-line profitability.

Lord Botetourt High School Daleville, VA

Instructional Teacher - in School Suspension

09/2010 - 09/2012

Set and communicated ground rules for the classroom based on respect and personal responsibility.

Tutored students individually and in small groups to help with difficult subjects.

Assisted students to improve their work-study skills, class behavior and positive self-image.

Attend and participate in staff development and training sessions.

Montgomery County School System Christiansburg, VA

History Teacher

08/2016 - 08/2021

Developed research assignments to encourage engagement and exploration of World History.

Established learning objectives to satisfy state and federal e standards.

Designed lesson plans, course handouts and homework assigned on textbook material and coursework.

First Team Auto Mall Roanoke, VA

Salesperson

08/2021 -Current

Call potential customers through warm leads.

Assist customers through every step of the process; from assisting them with selecting the right car for them, work out the numbers so the car is affordable, and take them to the financing office.

Relocate inventory to the desired location.

Education and Training

Alderson Broaddus University Philippi, WV

Bachelor of Arts in Political Science

05/1981

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