Incharge Waiter
Resume:
******************@*****.***
Madinat Zayed, Abu Dhabi, United Arab Emirates
PROFESSIONAL SUMMARY
Multi-talented Waiter knowledgeable about operations, best practices and compliance requirements. Able to easily work with small groups and large parties alike. Looking to take on demanding role with room for advancement.
Friendly and courteous Server with 3 years of work experience in bar and restaurant settings. Proficient knowledge of food, wine and spirits. Seeking a position in an upscale restaurant, resort or private club.
Friendly and enthusiastic Waitress adept at operating in fast-paced environments with demanding objectives for sales, service and quality. Talent for adapting to changing menus and policies, as well as handling customer issues. Analytical problem-solver adept at managing time and preparing for future guests with efficient side work.
WORK HISTORY
06/2020 - Current
Western Hotel Abu Dhabi, United Arab Emirates
Food and Beverage Supervisor
12/2019 - 05/2020
SKILLS
EDUCATION
02/2011
University Degree
Alexandria, Egypt
Industrial Technical Institute
Mohamed Farag
Ahmed Farag
Elshimy
Purchased adequate quantities of necessary restaurant items, including food, beverages, equipment and supplies.
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Correctly calculated inventory and ordered appropriate supplies.
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• Prepared for and executed new menu implementations. Effectively managed payroll and timekeeping, including completion of proper paperwork for new hires and
terminations.
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Interacted positively with customers while promoting hotel facilities and services.
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Organized special events in restaurant, including receptions, promotions and corporate luncheons.
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Reconciled cash and credit card transactions to maintain accurate records.
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Met, greeted and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
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• Strong work ethic
• Order delivery practices
Point of Sale (POS) system
operation
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• Staff scheduling
• Cost-controls
Inventory control and record
keeping
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Tulip Inn Al Khan Hotel Sharjha, United Arab Emirates Shift Incharge Food and Bevarage
Supervise Food and Beverage Outlet operations Communicate and delegate tasks to the team Ensure compliance of brand standards
04/2019 - 11/2020
King Fisher Hotel Sharjha, United Arab Emirates Shift Incharge Food and Bevarage
02/2017 - 03/2019
IHG Holiday Inn Downtown Dubai, United Arab Emirates Waiter and Room Dinning
01/2014 - 04/2016
Sofitel Cecil Hotel Alexandria, Egypt
Captain Waiter
05/2012 - 04/2014
Restaurant (ELITE) (Alexandria), Egypt
Head Waiter
Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
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Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
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Answered questions about menu selections and made
recommendations when requested.
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Assisted guests with making menu choices in informative and helpful fashion.
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• Greeted guests in pleasant and courteous manner. Delivered exceptional service by greeting and serving customers in a timely, friendly manner.
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• Calculated charges, issued bills and collected payments. Managed closing duties, including restocking items and reconciliation of cash drawer.
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Answered questions about menu selections and made
recommendations when requested.
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• Verified cash drawer against day's receipts.
Assisted in cashiering and Point of Sale (POS) system procedures during busy hours.
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• Promoted items on beverage lists and restaurant specials. Followed checklists for shift start and end to help with smooth transitions.
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Tended to buffet and made sure food items were quickly replenished.
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Comply with all food and beverage regulations.Preparenon- alcohol beverages or barand Restaurant patrons.Plan and present bar menu. Stay guest focused and nurtureane excellent guest experience.
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Welcomed guests with personable attitude and smile, offering to bring beverage orders while reviewing menu options.
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Checked on guests to ensure satisfaction with each food course and beverages.
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Maintained clean and presentable tables with tableware, spotless glassware, silverware and linens.
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Listened to, understood and clarified guest concerns and issues.
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Served beverages, breads and butter and replenished items as necessary.
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Contact this candidate