Payroll Officer Training Coordinator

Lynette Knoesen

HR Business Partner

+** (0-83-212-**** ********@*****.*** Bloemfontein, South Africa

Profile

I am an HR Professional with over 11 years’ experience providing a comprehensive Human Resource service. Offering advanced skills in implementing HR processes and procedures to ensure a harmonious work environment as well as applying recruitment strategies, employment processing and providing an advisory function on all HR-related matters. I am committed to improve employee performance and retention by providing a consulting service in terms of organisational development processes.

Areas of Expertise

Performance Management

Organisational Development

Change Management

Awards and Recognition

HR Policies & Procedures

Staff Recruitment

Dispute Resolution

Labour Law

Experience

HR Business Partner

MTN

Oct 2016 – May 2020

Within my role, I oversee all human resources operations and ensure they are aligned with business goals, acting as a consultant on human resources management, performance improvement, HR Governance and organisational changes.

Consult with management and provide HR guidance, analysing trends and metrics with the HR department to resolve complex employee relations issues and address grievances and disciplinary issues.

Work closely with management and employees to improve work relationships, build morale and increase productivity and retention.

Provide HR policy guidance.

Monitor and report on workforce and succession planning.

Identify training needs for teams and individuals and arrange training.

Manage recruitment, selection and onboarding activities and provide induction training for candidates.

Manage Rewards and Recognition initiatives.

Manage the administration of medical, funeral, accident and pension funds.

HR Officer

Coca Cola

Feb 2009 – Sept 2016

Responsible for the recruitment, support and development of talent through developing policies and managing procedures, as well as attending to all related administration, providing assistance and support to employees and managers.

Managed the recruitment by preparing job descriptions, posting advertisements and managing the hiring process through to induction training.

Arranged and administered assessments, and made recommendations to managers.

Conducted verification checks as well as fingerprint checks on the AFIS system.

Arranged Training and Development of all employees and updated training records necessary for the Workplace Skills Plan.

Identified development needs and skills gaps and arranged training accordingly.

Conducted Risk assessments of the HR dept and developed an action plan.

Assisting management in performance management.

Processed HR monthly invoices, capturing HR-related information on SAP.

Liaised with shop stewards and arranged union meetings.

Handled Grievances and Disciplinary enquiries, ensuring fair practice was adhered to.

Dealt with employee queries regarding salaries, pension, medical, UIF, disability, funeral funds and death claims.

Appointed as the Custodian for Corporate Social Responsibility, identifying needs and arranging sponsorship for specified authorised projects.

Ensured accurate preparation and compliance with annual company audits.

Submitted a facility action plan and ensured adherence to follow up audits in terms of workplace rights.

Conducted quarterly IR and EE meetings, ensuring company compliance.

Assisted in implementing Employment Engagement plans.

Arranged the Long Service Awards ceremony.

Responsible for managing the Clinic Sister, Receptionist and Laundry lady.

Implemented various HR projects as set down by the Country office.

Achievements:

Coached, mentored and trained 2 HR interns, who both successfully secured permanent positions.

Appointed as Acting HR Leader for the East Coast District, in the lead’s absence.

Proven track record in successfully representing the company for CCMA matters, including Conciliation and Arbitration.

HR Consultant

Volkswagen

Jan 2008 – Dec 2008

Led human resource projects and provided fruitful human capital advice, assisting the company optimise everyday processes, including recruitment, implementing strategic HR plans and payroll processing.

Ensured the accurate input and processing of all payroll related data for 100 employees on VIP.

Coordinated temporary and casual staff when necessary, which included compiling job descriptions, offer letters and employment contracts.

Conducted disciplinary hearings, exit interviews, union meetings and managerial meetings, which included typing of memos and minutes to be circulated.

As Training Coordinator, I arranged employee training sessions and facilitated skills development.

Dealt with all staff related queries and deductions, such as medical aid, provident fund, garnishee orders, MIBCO, PAYE, SDL, UIF and payment thereof.

Managed benefit administration and the payment thereof.

Ensured Health and Safety standards were adhered to, conducting and submitting WCA assessments.

Managed the implementation of Employment Equity.

Appointed as Chairperson for the Workplace Forum.

Handled retrenchment processes, which included consulting with unions, calculating severance packages and applying for tax directives.

Payroll Administrator

Johnson and Johnson

Aug 2007 – Dec 2007

Ensured the accurate input and processing of all payroll related data for 350 employees on the ACCSYS payroll system.

Extracted time and attendance records from the BLICK system and extracted requested reports from ACCSYS for submission to the HR director and Finance department.

Allocated costs to the Training and Development department and completed the journal thereof.

Processed the third-party payments and submitted UIF, SDL and PAYE on e-filing.

Prepared and submitted the general Ledger and bank reconciliations to the Finance department.

Payroll Officer

Royal Brompton and Harefield NHS Trust, United Kingdom

Sept 2006 – Jun 2007

Processed timesheets for approximately 3000 permanent employees and 1000 weekly staff on the Electronic Staff Registar System (ESR) integrated payroll system.

Ensured a high level of accuracy for all data processing and maintained a high level of security and confidentiality within the Trust.

Liaised with Departmental Directors and Managers to ensure all documentation was received in order to calculate the wages for the departmental staff.

Processed manual payments via cheque or through BACS/CHAPS.

Dealt with all payroll-related queries in a timely and efficient manner.

Completed staff transfer, tax, insurance, sick and maternity forms.

Payroll Officer

St Georges Hospital,

United Kingdom

Jul 2005 – Aug 2006

Processed timesheets for 5000 permanent employees on ESR, receiving relevant training.

Managed of administration of joiners and leavers, which involved completing P45, P46, P60 and P43 (T) forms.

Compiled mortgage letters, staff transfer forms, as well as personal references, and forms for Statutory Sick Pay and Statutory Maternity Pay.

Dealt with Inland Revenue and National Insurance queries and related forms.

Education

Training Courses

Team Leader Development Programme, 2012-2014

Arbitration Course and Cross Examination Techniques, 2010

Target Selection Interview Techniques, 2010

IRIS training – BIOSS Assessment tool, 2010

Personality Profile Analysis, 2009

Occupational Personality Questionnaire Training, 2009

GA Level 5 Diploma in Teaching English as Foreign language, 2020

University of South Africa

Diploma in Labour Law, 2005

Intec College

Diploma in HR Management, 2002

Subjects include: HR Management, Economics, HR Development, Industrial Law, Principles of Employment Law, Communication, Accounts and Finance, Business Computing and Organisational Behaviour

University of the Free State

Bachelor of Social Science Honours Degree, 1997

Goudveld High School

Matric Certificate, 1993

Memberships

Personality Profile Analysis

Accredited PPA Consultant (Psychometric test )

IRIS

Accredited IRIS Consultant (Psychometric testing)

Additional Information

Computer Literacy

Microsoft Office: Word, Excel, PowerPoint; VIP, SAP, ACCSYS payroll system, BLICK, ESR–integrated payroll system, Visio

Languages

English and Afrikaans

Driver’s License

Full clean code 08 driver’s license

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