project management

Nermeen Abu Abeilah

Amman, Jordan

Cell: 077*******

Email: *********@*****.***

OBJECTIVE STATEMENT

A challenging opportunity that would enable me to utilize my clinical and educational experience.

EDUCATION

Bachelor of Science in Physical Therapy, University of Jordan 2013

Master of Public Health, University of Jordan, GPA 3.7/4, 2021

PROFESSIONAL EXPERIENCE

Clinic Systems Manager, CVT- The Centre for Victims of Torture

Amman and Zarqa

September 2018- current

Oversee Clinic Systems and Reporting:

1.Developing, coordinating and overseeing systems to ensure completeness, integrity, quality and security of client records.

2.Reviewing and developing policies and protocols and ensure timely and accurate dissemination of information, as well as to compliance with data protection policies and protocols.

3.Facilitating effective and efficient coordination of clinic systems, including but not limited to coordinating with Social Services Manager about high risk referrals and associated workflows; clinical staff about cycle planning processes; HQ and external visitors; the clinic assitants on clinical caseload assignments, coordinate newly hired clinicians in-depth orientation schedules and track if clinical policies and/or protocols have been reviewed and signed; client scheduling and filing systems.

4.Coordinating with monitoring & evaluation team to ensure that evaluation systems reflect clinical developments and support effective care pathways.

5.Partnering with operations team to ensure appropriate work and clinical spaces.

6.Reporting on all of the clinic activities to HQ and donors.

Clinical Pathways Coordination:

1. Overseeing the planning and implementation of streamlined clinical services from initial potential client contact through follow-up assessments.

2.Developing, coordinating and overseeing systems which ensure efficiency and integration of the primary services of psychotherapy, physiotherapy and social work including monitoring and quality control.

Deputy Project Manager, WCUK – War Child UK

Managing Can’t Wait to Learn (CWTL) project which proposes new (cost-) effective solutions to the urgent challenges facing education for children in emergencies. By utilizing innovative technological solutions with a focus on serious gaming.

Amman, Azraq camp and Zarqa

March 2018- August 2018

Programme development, planning, management, implementation and reporting:

1.Leading the development of specific programme plans within the CWTL Program for Jordan, including detailed project plans, quality standards, timeline, detailed budgets and milestones.

2.Ensure that available budgets are well managed and spent according to agreed

plans and Lead on any budget revisions and ensure the overarching program agreements are updated

3.Ensure monitoring and evaluation is integrated into programme and project design from the outset. Supervise project planning by implementing partners, ensuring M&E is integrated in project design.

4.Leads the roll-out of the innovation center, including the center design, procurement.

5.Reviews budget versus actuals by following up with finance and compliance advisors.

6.leading the procurement process and supporting the procurement and logistic team.

Grant management, reporting and fundraising:

1.Document and share programme results and the potential for replication and scaling up with relevant stakeholders as required

2.Draft transparent, high quality and timely financial and narrative reports about

programme deliverables and research findings

3.Actively write/provide input to CWTL colleagues for proposal writing and fundraising purposes.

Partnership management, networking & sector contribution

7.Organise and lead all CWTL donor visits as and when they arise.

8. Ensure buy-in and support from all stakeholders including the Ministry of Education

in collaboration with WCUK Jordan, WCUK teams in London and WCH global teams.

9.Ensure effective collaboration with the Ministry of Planning and Interior Cooperation (MOPIC) which oversees all NGO implemented programme in Jordan, including the timely submission of reports and information requested.

10.Coordinate all stakeholders and partners in Jordan, keeping them engaged, ensuring that expectations and results are being met.

11. Represent the organisation in relevant (inter)national events, networks and sector groups in Jordan.

Risk Management:

1.Respond immediately, in consultation with WC Jordan Head of Programs and the

Global CWTL Programme Manager, to any programmatic risks which arise, including but not limited to: child safeguarding, security, IP issues.

2. Provide full documentation on any situations which arise and present risks to the

program.

Human resources management.

1.Manages 8 Program Facilitators,1 IT coordinator and 2 supervisors and supporting their performance and achievement of professional goals.

2. Helping them to build their individual working plan and setting specific goals and expectations as well as provides regular feedback to them.

3.Ensures timely completion and submission of the monthly time sheets, contract extensions, interim and annual performance reviews.

4.Facilitates communication among the staff by ensuring that information ad updates are disseminated to the team on timely effective manner.

5.Leading the recruitment plan for the team, preparing the JDs, shortlisting the CVs as well as interviewing the possible candidates.

Health and Occupational Safety at Workplace.

1.Ensuring the safety of the employee at workplace.

2.Developing work related policies and procedures for implementing a healthy working environment.

Project Coordinator, WCUK – War Child UK,

Azraq camp and Aldulail

October 2017- February 2018

•Overseeing the project implementation at field level.

•Capacity building to the field staff in Azraq camp and Aldulial.

•Ensure smooth relation between the stakeholders at field level and Amman office.

•Ensure continues support of the field staff and responding to their needs.

•Follow up on the logistics needs for the both sites together with the project manager and logistic teams.

•Support the research team in implementing their part smoothly at field level.

Project Coordinator, FPSC -Fundación Promoción Social de la Cultura, Za’atari/Azraq camps and Mafraq

May 2015 -September 2017

•Support and oversee the day-to-day implementation of all programs at field sites (Za'atari and Azraq refugee camps and in the host community in Mafraq Governorate)

•Ensure the security of field staff and operations, in collaboration with the country director

•Ensure smooth and regular communication flow between the field team and the Amman office to implement, monitor and evaluate project progress

•Participate in developing the strategic direction of the project. Oversee monitoring and reporting activities from the field perspective and identify and necessary changes to the project; support the preparation and timely submission of project reports, capturing and translating results and progress for monthly internal reports, quarterly/ mid-term/ final donor reports and relevant documentation for HQ (in Madrid), Analyzing project and country-level results and lessons learned.

•Support and supervise technical field staff, including orientation in line with relevant policies and procedures (including for the Prevention of Sexual Exploitation and Abuse – PSEA.

•Represent FPSC with UN agencies, NGOs, and donors at the field site level, including in camp management or humanitarian coordination meetings

•Manage logistical and administrative coordination of field sites/activities, in cooperation with the Finance Officer.

•Respond to any feedback/complaints from beneficiaries.

•In conjunction with the Head of Mission provide administrative guidance and support to field teams implementing project objectives, provide support to field teams on the technical direction and implementation of projects including preparation of inception plans and annual work plans.

•Ensuring FPSC's adherence to all gender, protection, disability and humanitarian guidelines as outlined in the organizations mission statement and the humanitarian principles.

•Collaborating with country director in the updating or creation of Standard Operational procedures

•Providing capacity building and trainings to the staff when required and under the guidance of the country director.

•Identifying relevant institutional funding opportunities for new program initiatives; under the guidance of the country director participate in the design of new programs, including support to drafting proposals (for EU, UN, and private donors), composing overall budgets with the support of the Financial Officer and creating any necessary strategic frameworks.

•Following up the livelihood activities and manage the cash for works.

Clincs Managers,FPSC -Fundación Promoción Social de la Cultura, Za’atari camp

5 November 2014- April 201

•Managing clinical, professional, administrative, and clerical staff

•Managing the recruitment, development of, and appraisal of staff; overseeing day-to-day management

•Developing and implementing policies and directives

•Setting and monitoring budgets; attending meetings; handling communications; and making purchasing decisions.

Physical Therapist and Focal Point for Physiotherapy and Protection, Handicap International, Zaatri & Azraq camps

April-September 2014

Asses and treat people with functional and physical disability

Treat children under 18 years who suffer from any kind of disability; most of the cases are those of Cerebal Palsy (CP);

Participate in research within the camp with UNHCR, Handicap International and NRC such as the Safety Audit and on the participation of youth in camp activities;

Train Syrian volunteers how to work with people with disability;

Lead awareness sessions for volunteers and caregivers of people with disability and disability and how to engage people with disability in social life

Train NGOs staff on how to work with people with disability.

Physiotherapist, Prince Hashem’s Hospital, voluntary

May-August 2012

TRAINING COURSES

Building a Better Response Integrated Learning Pilot Workshop on the International Humanitarian Coordination System for NGOs: April 9-11

Talent Development Leadership Training, Humanitarian for leadership (Start Network UKaid, RI, Humanitarian for leadership) March- July 2017

Understanding Distal Radius Fractures, continuing education.com June 06, 2014

Making Transition to Chronic Care Management for Stroke Patients, continuing education.com June06, 2014

SPECIAL SKILLS

Computer: Windows, Microsoft Office, Internet.

Experience in emergency and post-emergency contexts

Strategic level analysis and planning ability

Ability to work under high pressure with a great level of personal organization

Strong communication, analysis and reporting skills - experienced team manager

Ability to work under a minimum of supervision

Proactive, adaptability, capacity to take initiative

Excellent interpersonal skills and demonstrated capacity to work in partnership in a cross-cultural context

Fluency in English and Arabic (oral and written)

REFERENCES

Available upon request

Contact this candidate