Relations Manager Business Analyst
Resume:
Elario Müller
Windhoek, Khomas, Namibia
********@*****.*** +264*********
linkedin.com/in/elario-m%C3%BCller-866139151
Summary
"The best way to manage, is to lead."
My career is built on experience and determination. Fuelled by curiosity, creativity, discipline and focus. Having been a Leader/Manager in various disciplines, with a key focus on Brand Management, I have solid background in Business Administration, Change management, Operation management, and Project management. I have also spent quite sometime in Logistics and Fleet management. These have all guided me at being a better Brand Manager. Being an Analyst at heart and thinking creatively being 2nd nature, I aims to make decisions with my head and not just my intuition. But being an Analyst is far from being a robot. The Intuitive personality trait energises my imagination, helps me to come up with creative strategies and motivates me to explore things more deeply – whether that’s an intellectual pursuit, a new interest, or even a crazy scheme or thought experiment. My ability as a Leader/Manager, can be seen in turning creative thinking into practical results, very often thinking out of the box, while using the box as a foundation and at times, laying down a creative practical application as the new foundation.
My personality is type ENTJ-A: (https://www.16personalities.com/entj-personality) Efficient, Energetic, Self-Confident, Strategic Thinker, Charismatic, Inspiring and Strong-Willed. I have a good track record as a loyal and dependable individual. I enjoy taking on challenges and achieving directives. Those that know me have described me as a level headed, creative and driven individual. Experience
Brand Manager & Digital Marketing Googler Person.
SnorusMaximus
Jan 2021 - Present (8 months +)
Agile, Varied dreamer, Intuitive creative thinker, with a love for rationality & practical application. I make things work from a creative, practical point, you know, make pretty design send the right message.
Do the strategy things for our clients. ;-)
Generally hi energy person that helps at SnorusMaximus. Marketing Team Member
Africa Personnel Services (Pty) Ltd
Jun 2021 - Present (3 months +)
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Retail Sales Supervisor
DHL
May 2020 - Nov 2020 (7 months)
Taking care of and growing retail outlets across Namibia. Front desk supervisor.
Client care & management.
Uncover opportunities for new business within assigned territory by cultivating leads and utilising my network.
Build revenue streams with current customers and;
Evaluate opportunities to increase the relationship through face to face visits, problem solving and administrative follow-up Collaborate with Sales, Finance and Operations teams to maximise sales and revenue growth within territory. Business Owner
Urban Veggies
Feb 2009 - Aug 2020 (11 years 7 months)
1. Operations management.
a. Responsible for all operations aspects of delivery, invoicing and marketing operations. 2. Product Buyer.
a. Product buying, inspection, evaluation and supplier relations. 3. Logistics manager.
a. Developing routes and costs analyses for best delivery process. 4. Distribution Leader.
a. Responsible for making sure all products were delivered to clients 5. Client relations and sales manager.
a. Maintaining relationships with all clients and developing sales number. Fleet administrator & Logistics Coordinator
Deep Catch Trading Namibia
Apr 2019 - Oct 2019 (7 months)
Full Fleet administration:
1. Managing the Fleet to be fully utilized.
2. Managing Drivers.
3. Managing Fuel systems.
4. Managing the tracking /fuel system.
5. Cost analysis
6. Assisting MD to develop the system and get the technology up to speed. 7. Overseeing the outward routes for delivery and managing the costs/ time. Business Development Manager, Sales Manager & Client relations Manager BEE Biofuel Manufacturing
Aug 2013 - Aug 2017 (4 years 1 month)
1. Marketing and Sales Manager: Developing and executing marketing and sales strategies. 2. Business Development Manager,
3. Assisted with Operations management,
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4. Founding member (Visionary): Business plan development and execution (start-up), 5. Identified market gaps and opportunities for biofuels, 6. Feasibility study,
7. Manufacturing equipment identification and purchase: Operational costs refinement and 8. operational cost reduction,
9. Liaison between suppliers and clients,
10. Direct communication with suppliers and clients during sales negotiations: Negotiating contract 11. terms with clients and suppliers,
12. Product development,
13. Developed and introduced a new product into the market labelled “C.F.O.”: (Clean furnace Oil) and
“Jakisa Oil” (like bio-Paraffin.),
14. Dealing with Multiple subcontractors and contractors. Managing Director (owner)
Origin Brand Bureau
Jan 2005 - Jan 2016 (11 years 1 month)
1. Change management consultant.
a. Applying change principles to a rebranding Stratergy. 2. Brand Consultant.
a. Brand development for new businesses, existing businesses. i. With a focus on professional services.
3. Project Management.
a. Leading and corresponding with all freelance workers working for Origin Brand Bureau. i. Invoicing, costings, creative development etc.
4. Operations Management.
a. All office operations and functions.
5. Sales Manager.
a. Company sales targets.
6. Production Manager.
a. All branding and production items
Marketing manager, Sales manager, and Business development manager Edumeds Namibia, (Namibia Educational Services)
Jul 2013 - Sep 2013 (3 months)
1. Operations management.
a. Operational functions.
2. Marketing and Sales strategies.
a. Worked hand in hand with Sales reps and marketing team to develop the best strategies for the national market.
3. Sales Manager.
a. Responsible for setting targets, and inspiring sales team. 4. Applying for tenders and tender application process. 5. Marketing Manager: Develop marketing strategy along with total re-branding exercise; developing 6. Marketing materials to reach our direct LSM market. 7. Dealing with Multiple subcontractors and contractors. Sales Manager & Production Assistant
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Set Squared
Jun 2007 - Nov 2012 (5 years 6 months)
1. Sales Manager
2. Client Relations
3. Production out the door sign-offs
4. Strategic Brand Management
5. Brand consulting and brand placement for various companies; creative development for various brands and events
Sales & Brand Assistant
JTI (Japan Tabaco International)
Jun 2003 - Apr 2008 (4 years 11 months)
1. Sales drive nationally
2. Merchandising
3. Activation facilitation
4. Cold calling
5. National distribution
6. Client care
7. Sales forecast
8. Junior Brand management
Emergency care practitioner Intermediate/Basic life support Netcare911 / EMED24
Jun 1998 - Jun 2003 (5 years 1 month)
1. Basic life support practitioner
2. Intermediate life support practitioner
3. Store Control: store room and ambulance stock control 4. First aid facilitator and teacher
5. Operations assistant
Education
Alison
Diploma in Change Management - Revised, Change Management 2020 - 2020
Alison
Change Management, Guiding Principles and Practices - Revised 2020 - 2020
Alison
Change Management, Organizational Capacity for Change - Revised 2020 - 2020
Alison
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Change Management, Managing and Supporting Employees - Revised 2020 - 2020
Alison
Business Communication, Managing Successful Team Meetings - Revised 2020 - 2020
Alison
Dealing With Difficult People In Life & Work, Organisational Communication, General 2020 - 2020
African Leadership Institute
Leadership, Organizational Leadership
2014 - 2016
The African Leadership Institute equips and develops leaders to have soft hearts, tough minds, upright character and skilful hands in the process of transforming Africa University of Namibia
Emergency Care, Emergency Medical Technology/Technician (EMT Paramedic) 2002 - 2006
Basic emergency care practitioner.
4 years of practical experience with Netcare911/emed24 Intermediate emergency care practitioner.
Delt Oberschule Windheok
1996 - 1999
Stone River eLearning
Project Management Certification, Business Administration and Management, General 2020 - 2021
Delve into Agile Scrum, a simple method for managing and completing even the most complex projects. You’ll start with a quick overview of Scrum fundamentals, then deep dive into facets of knowledge important not just to pass the Scrum certification exam, but becoming effective at managing projects in your workplace. Whether you are a Scrum master, product owner, team member, business stakeholder or simply someone who wants to understand what makes Scrum tick, this is the place to start. Access 65 lectures & 3 hours of content 24/7
Learn what Scrum is & why it is so powerful for delivering even the most complex project on time Understand techniques to deliver your project on time Distinguish Agile from Scrum
Licenses & Certifications
Coronavirus - What you need to know - Alison - Free Online Learning Elario Müller - page 5
Diploma in Change Management - Revised - Alison
Scrum Master Certificate of Proficiency - StackSkills Project Management Fundamentals and Beyond - StackSkills Embracing Unexpected Change - LinkedIn
Leading Change - LinkedIn
Managing Organizational Change for Managers - LinkedIn Change Leadership - LinkedIn
Leading in Crisis - LinkedIn
Advice for Leaders during a Crisis - LinkedIn
Leading in Uncertain Times - LinkedIn
Building Resilience as a Leader - LinkedIn
Developing Adaptability as a Manager - LinkedIn
Counterintuitive Leadership Strategies for a VUCA (Volatile, Uncertain, Complex, Ambiguous) Environment - LinkedIn
Managing in Difficult Times - LinkedIn
Leading at a Distance - LinkedIn
Psychological Safety: Clear Blocks to Innovation, Collaboration, and Risk- Taking - LinkedIn
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Leading with Emotional Intelligence - LinkedIn
Leading Your Team Through Change - LinkedIn
Communicating in Times of Change - LinkedIn
Creating a Culture of Change - LinkedIn
Communicating Change in an Enterprise-Wide Transformation - LinkedIn Critical Thinking for Better Judgment and Decision-Making - LinkedIn Leading during Times of Change - LinkedIn
Business Analysis Foundations - LinkedIn
Agile Requirements Foundations - LinkedIn
Business Analysis: Business Benefits Realization - LinkedIn Excel Quick Tips (2018) - LinkedIn
Business Analyst and Project Manager Collaboration - LinkedIn Learning Microsoft Dynamics 365: The Basics - LinkedIn Requirements Elicitation and Analysis - LinkedIn
How Leaders Can Motivate Others by Creating Meaning - LinkedIn Operational Excellence Foundations - LinkedIn
Holding Yourself Accountable - LinkedIn
Building Accountability into Your Culture - LinkedIn Elario Müller - page 7
Acting Decisively - LinkedIn
Overcoming Procrastination - LinkedIn
Delivering Results Effectively - LinkedIn
Becoming Indistractable - LinkedIn
Getting Things Done - LinkedIn
Skills
Project Management • General Management • Operations Management • Business Analysis • Project Coordination • Logistics Management • Customer Relationship Management (CRM) • Business Transformation • Spreadsheets • Requirements Gathering Elario Müller - page 8
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