Personal Assistant Resources Coordinator

VERONICA M. REYES RAMIREZ

*** ** ****** ***** *****

Port Saint Lucie, Florida, 34952

Cel: 939-***-****

***********@*****.***

Objetive:

To obtain a position in the administration area, especially in the human resources department and / or administration office, where I can offer my skills, abilities, knowledge and experience in this area for the benefit and development of the company.

Competencies:

Fully Bilingual – English & Spanish, customer service focused, standard operating procedures, detail oriented, strong people skills and capable of anticipating problems and devising effective strategies, Administrative & Organizational skills, Goal & Targets Work,Complains & Problem Resolution, Customer service, Team Work, Decision Maker, Dedicated, Flexible, Managing Personnel. Skills:

Microsoft Office including, Word, Power Point, Excel, Windows XP, Micros, HIS, Galaxy, Lightspeed, SAP, Avimark, Multiple Listing Service (MLS) (Zillow) and entry level QuickBooks. Experience:

*Internal Property Solutions

Operations Support Manager

September 2018 - November 2020

● Oversee seven employees, 10 properties, price negotiations, product research, turismo tax filing

(for short-term rentals), recruiting, prepare meetings and training for new employees, participate in property showings for possible (long-term) renters or buyers, work with estimators to determine property value, achieve use permits for new businesses along with sanitation and fire safety certification.

*Xilef EST. 2003 LLC

Personal Assistant

June 2016 - September 2018

● Assist in inventory, choosing which products to sell, meet vendors, sell merchandise, audit, deposit daily sales and recruit.

*W Retreat & Spa Vieques Island

Human Resources Coordinator

July 2010 – March 2016

Process initial paperwork for every new employee

Manage recruiting website Star-finder which consist of posting new positions and screening all applicant

Coordinate job openings advertising in local newspapers and industry websites.

Execute all personnel actions in SAP (HR/Payroll Software) – new hires/rehires, terminations, organization changes, transfers, pay changes. Prepare corresponding Personnel Action Forms.

Maintain employee profiles in SAP and paper employee files.

Coordinate drug tests and criminal background checks for all potential employees.

Orchestrate staff recognition events, i.e. birthday celebration, employee of the month.

Translate new hire orientation and brand training.

Receive all purchase orders for our HR Department using Star-Source.

Consult with Human Resources Director on various personnel issues.

Work closely with the Executive Committee on any translation in events.

*W Retreat & Spa Vieques Island

Welcome Desk Agent

July 2009 – July 2010

Full Customer-Concierge services.

Events planning and coordination.

Assistance in travel arrangements to members.

Organization and coordination of all itineraries for members & guests.

Coordination and supervision of transportation services for members & guests.

*Helson Reyes’ Enterprises; Vieques, PR

Personal Assistant

March 2008 – August 2009

Organizing agenda and schedules

Filing documents physically and electronically

Data entry

Payroll

Placing orders and keeping track of inventory

Organized meetings with clients

Negotiated prices and products with vendors and clients. Education:

Interamerican University of Puerto Rico 2003 – 2005 Business Administration

Others:

B.I. Certified

Mixology Seminar

* References will be submitted once required

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