Processing Assistant Document Specialist
Resume:
Janet Cruz Ontiveros
***** **** *****, ******, ** 92780 • Phone: 657-***-**** • Email: *********.***@*****.*** Skilled worker with proven ability to perform variety of tasks, including customer service and special projects. Ability to multi-task, work independently, and a team player. Skilled of operating office equipment. Excellent work performance and attendance record. Document Control with 3 years of experience in the construction industry. Proficient in Microsoft Word and utilizing Microsoft Excel. Excellent eye for detail, accuracy, and highly organized. Ability to take initiative and excel efficiently. WORK HISTORY
Document Processing Assistant October 2019-Present Advantage Resourcing/Deutsche Bank – Santa Ana, CA
• Reviewing mortgage loan files for completion and accuracy
• Updating loan files
• Data entry support for the loan servicing department
• Responding to requests and inquiry from client companies
• Auditing files for accuracy before shipping out to customers
• Serve as the liaison between the clients and other internal departments
• Responding to client requests
Field Coordinator/Administrative Assistant II May 2015-December 2018 Randstad Sourceright/Siemens Industries Inc. - San Clemente, CA
• Assembled, compiled, and/or prepared legal documents required to ensure efficient and complete documentation for construction project start/completion, owner’s operations and maintenance manuals, and as-built drawings for closeout
• Worked with Site Manager in establishing dates for drawings and milestones necessary to complete each scope of the project on time. Followed up for review and approval for drawings, samples, material lists, etc.
• Processed and submitted Request for Information (RFI) and Submittals in company’s database
• Administrative duties, scanned, copied, filed all documents, and used Microsoft Office Word, Excel, and Outlook
• Assisted Project Manager with Expense Reports for travel and miscellaneous
• Document Control on all drawings to ensure that they are in compliance and have the correct revisions. Update drawings in company’s SharePoint secure file system and distribute to subcontractors
• Maintained logs reflecting the statuses for Submittals, RFIs, and Change Orders. Forwarded information to customer, client, and subcontractors
• Inventory on all orders arriving on-site from vendors, UPS, and Fed-Ex as well as office supplies and snacks
• Scheduled travel arrangements
• Request for temporary and permanent badges in order to come on-site the nuclear facility Page 2 of 3
Janet Cruz Ontiveros
Unemployed - Tustin, CA June 2014–April 2015
• Attended UEI College for Business Office Administration Administrative Assistant August 2013–May 2014
Abbott Staffing Group/Turelk Construction - Fountain Valley, CA
• Worked on Hyundai Headquarters construction site
• Processed Change Order Requests, Work Orders, Submittals, and Request for Information in Excel
• Administrative duties, copied, filed documents, and used Microsoft Office Word, Excel, and Outlook Administrative Assistant June 2007–June 2013
MLM & Associates Engineering - Laguna Hills, CA
• Processed proposals for bidding in Microsoft Word
• In Excel, updated information and created forms
• Managed Marketing Director’s and President’s schedules in Outlook
• Compiled project specs for “Storm Water” Regulatory manuals in Adobe .pdf format
• Recorded, edited, and updated specs to state and federal codes and permits in compliance with OSHA, EPA, Public Health and other pertinent government agencies
• Administrative duties, performed all front office tasks, and managed phone lines Planning Coordinator October 2006–May 2007
Martin-Harris Construction - Las Vegas, NV
• Obtained adequate coverage in each subcontractor classification lists in order to bid for government projects
• Constant communications with the Estimators to update and maintain the subcontractor’s quotes for each scope or work before company deadline date
• Maintained and organized status providing drawings electronically or physically to the subcontractors that are participating on a particular project
• Attended weekly meetings for status of each project the company’s working on and updates of pre- bids completed by company’s deadline for upcoming bid dates. Accompanied Planning Coordinator Supervisor on Bid meetings to find out which company was awarded the project as well compare the company’s bid amount to Martin-Harris Construction OTHER WORK EXPERIENCE
Unemployed - Tustin, CA July 2004–September 2006
• Home-cared for elderly father
Document Specialist January 2004–July 2004
Greenpoint Mortgage - San Diego, CA
• Compiled and verified data on all loan documents and entered entire file into company’s database prior to submitting to escrow. Forwarded loan documents via Fed-Ex, UPS, email, and/or by courier Document Specialist/Data Processor October 2002–December 2003 Accubanc Mortgage - Tustin, CA
• Compiled and verified data on all loan documents and entered entire file into company’s database prior to submitting to escrow. Forwarded loan documents via Fed-Ex, UPS, email, and/or by courier
• Organized all loan files with appropriate program codes for data processing Page 3 of 3
Janet Cruz Ontiveros
Senior Lead Data Processor September 2001–October 2002 SunTrust Mortgage - Laguna Hills, CA
• Organized all loan files with appropriate program codes and entered data in the company’s database
• Assisted at front desk receptionist by answering multi-line phone transfer, using stamp machine to mail out packages, and prepared packages for pick-up from Fed-Ex, UPS, and/or courier Secretary/Data Entry February 2001–August 2001
Manpower/Laguna Niguel Public Defenders Office – Irvine, CA
• Temporary assignment with the Public Defenders Office at Laguna Niguel Courthouse
• Assisted the attorneys with paperwork and information needed for court appearances, answered phone, filed records, and data entry in their database Data Entry Processor February 1998–January 2001
ZC Sterling - Irvine, CA
• Acquired bank information for home insurance premium disbursements, entered amount and information into company’s database for further documentation and evaluation
• Data entry inputting information into database to evaluate premium. Once verified from a different department payment is disbursed to the appropriate destination Registration Administration June 1992–February 1998 UCSD Medical Center - San Diego, CA
• Patient registration (verifying medical insurance and authorization for visit)
• Answer phones, make appointments, check-in and check-out patients, and to verify/request authorization with correct CPT Coding for their visit(s)
• Schedule Eye Surgery and request authorization for procedure with the appropriate CPT Coding, pre- op and post-op appointments, and make transportation arrangements on surgery date EDUCATION
Business Office Administration - Diploma June 2014-April 2015 UEI College – Anaheim, CA
Medical Assistant - Diploma August 1985-May 1986
Pacific College of Medical and Dental Assistance Careers – San Diego, CA High School - Diploma September 1982–June 1985
Sweetwater High School – National City, CA
SKILLS
• Proficient in Microsoft Office Word, Excel, PowerPoint, and Publisher
• Data Entry
• Typing Proficiency (58 WPM)
• Medical – Check-In and Check-Out Patients, Appointment Setting, and Front Desk
• Document Control
• Time Management
• Privacy and Confidentiality
• Customer Service
Contact this candidate