Michigan University Central
Resume:
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Done Katherine_Frie... (4
and organizational skills in various environments. Seeking entry-level
opportunities to expand skills while facilitating company growth:
Skills
Experience
Spa Concierge Next Vision Spa & Salo - Novi, MI 10/2019 - 10/2020
+ Greeted guests and members upon arrival to create positive first
impressions.
+ Offered guests complimentary beverages and reading materials while
waiting for scheduled appointments.
+ Satisfied client special requests to enhance patron experience.
Receptionist and Optician Vision Plus - South Lyon, MI 10/2017 -
10/2018
+ Assisted patients and customers with choice of frames to best fit
budgetary requirements and style preferences.
+ Collected customer measurements such as bridge, eye size, temple
length, seg heights, vertex distance, pupillary distance and
pantoscopic tilt.
+ Scheduled appointments, verified insurance coverage, maintained
accurate patient records and assisted with preliminary testing.
+ Coordinated office bookkeeping, reporting and communication with
customers and vendors and maintained office equipment.
+ Sold and recommended eyewear products, merchandise and services
in retail and clinical settings in order to drive company revenue and
meet customer needs.
Sales Associate KV Sports - South Lyon, MI 05/2010 - 02/2011
+ Arranged new merchandise with signage and appealing displays to
encourage customer sales and move overstock items.
+ Built and maintained relationships with peers and upper management
to drive team success.
+ Answered incoming telephone calls to provide store, products and
services information.
+ Retained product, service and company policy knowledge to serve as
resource for both coworkers and customers.
Education and Training
Central Michigan University Mount Pleasant, MI
David Pressley Professional School of Cosmetology Royal Oak,
MI 05/1992
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