Customer Service
Resume:
Sara M. Clark
Wichita Falls, TX, *6309
***********@*****.***
Skills
Customer service, time management, problem solving, organization, sales, product knowledge, basic math, dependability, attention to detail, team player, written and verbal communication, work ethic, communication skills, numeracy, selling skills, initiative, cultural awareness, capability to stay composed in difficult situations, leadership, resilience, conflict resolution, adaptability, active listening, creativity, teamwork, answering phones, customer needs analysis, cashier skills
Education
June 2017 - May 2018
Success Virtual Learning Center, Menominee Mi - High school Diploma
Earned high school diploma online a year ahead of projected graduation date with average level exam scores in most areas. Scored above 1600 in SATs.
Michigan College of Beauty, Waterford, Mi - Certificate and Licensing in Cosmetology
In process of earning a Certificate and License of Cosmetology
Experience
July 7, 2020 - March 28, 2021
Krist Oil Co., Escanaba and Wells, Mi - Gas Station Attendant
Multitasking
Heavy lifting- putting stock away, carrying ice for bins, carrying displays
Working alone for up to 13 hours a day
Working with others
Closing the store and cleaning the store alone during busy hours
Dealing with stressful situations in a calm and professional manner
Handling angry or upset customers on a daily basis
Time management- needing to have things done by a certain time every night, all while working the till.
December 2, 2019 - February 15, 2020
The New Jesters Lounge, Flint, Mi - Waitress
Heavy customer interaction on the floor
Fast- paced work environment ensuring efficient time management and orders being completed and delivered in a timely manner
Moderate to heavy lifting including but not limited to; buckets of ice for ice bins, trays of glass, full and empty beer bottle boxes, etc.
Experience with serving drinks and food, including shorthand writing whilst taking orders
Working by myself on the floor and managing tables by myself.
Multitasking
June 12, 2019 - December 1, 2019
Tradehome Shoes, Escanaba, Mi - Sales Associate
Heavy lifting such as carrying full tables and sales displays every morning and night
Fast, time-efficient work pace
Interaction with sometimes difficult customers on a daily basis, and multitasking in helping more than one customer at once.
Knowledge on how to open and close the store, including counting till and restocking shelves and displays
An eye for detail is needed to ensure the customer walks away happy with items that we have helped them to find.
Knowledge of many different items, including conversion from European sizing to American
Knowledge in how to spot and recruit potential employees
Recruiting valuable future employees for the store, as well as training them once they are hired in.
December 19, 2018- April 28, 2019
Island Resort and Casino, Bark River, Mi - Food and Beverage Floor Associate
Fast- paced work environment ensures efficient time management and orders being completed and delivered in a timely manner
Moderate to heavy lifting including but not limited to; buckets of ice for ice bins, trays of glass, full and empty beer kegs, etc.
Unpredictable hours, sometimes working 12 or more hours at a time on the casino and bar floor
Experience behind the bar and knowledge of different types of alcohol and mixed drinks, as well as quality control for food
Having to work the bar or parts of the bar by myself for up to 10 hours a day.
June, 2015- September 5, 2018
Kleiman Dairy, Wilson, Mi - Farm Production and Line Supervisor
Strict time management, including but not limited to milking times, feeding times, and opening times for the milkhouse
Heavy lifting, such as lifting calves, feed bags and hay bales, and assisting in lifting a full grown milking heifer
Supervising and assisting with milking cows
Working on feet for 10+ hours a day without problem
Keeping equipment clean and sanitary, as well as up to code
Having to think on my feet and make split second decisions when needed
Herding and running cows
References
Sandie Moler 810-***-****
Kristy Branstrom 906-***-****
Sarah Preston 906-***-****
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