Kitzel Montes
Angel
Administrative Assistant
Seeking the position of Administrative Assistant
in a challenging work place to ensure smooth
and professional office operations. Bringing
superior clerical skills, public relations skills, and great Excel, PowerPoint and CRM skills.
*.******@*****.***
21-16 35th street Apt 2H Astoria, Queens 11105,
New York
August 05, 1996
linkedin.com/in/kitzel-montes-angel-
70377017a
WORK EXPERIENCE
Administrative Assistant
RICS
12/2018 - 10/2020, New York, NY
Royal Institution of Chartered Surveyors ;Professional Body First contact for RICS professional members in the Americas region( US,Canada, Caribbean islands and Latin America) to offer customer assistance when they have a query or need help with their online profiles via email, fax, phone and CRM.
Spanish translator for Latin American members.
Sent invoice and receipt to RICS members.
Process payments over the phone using CRM, other online payment portal or checks.
Met and exceeded department KPIs goal, including but not limited to sales, member registrations/retention and client satisfaction, by 10% for 2019 fiscal year.
Act as liaison for company events and office maintenance. Work closely with IT to fix any technical issues in the work place and set up laptops for colleagues.
Assist Executive when needing assistance such as scheduling appointments, registering guests and PowerPoint/ Excel projects. Keep track of hardware and marketing inventory.
Set up RICS America’s event details on Eventbrite. Contact: Lauren Nachstein - 1-212-***-****
Billing Clerk
Leonard Rubin Associates
09/2015 - 12/2017, New York, NY
Undergarment Wholesale Company
In charge of reviewing and revising customer orders Create customer invoice.
Keep In contact with several accounts payable‘s to send invoices and reminders for past due payments.
Serve as liaison between customer and trucking company when customer shipments are lost or damaged.
Book keep orders, invoices and payment history.
Contact: Howard Rubin - 1-516-***-****
EDUCATION
High School
Queens Vocational and Technical
High School
09/2010 - 06/2014,
Queens,NY
Cosmetology
SKILLS
Payment processor MS Office CRM
Detail Oriented
Verbal & Written Communication
Book Keeping
LANGUAGES
Spanish
Native or Bilingual Proficiency
INTERESTS
Swimming
Exploring /Site seeing
Art
Music
Cosmetology
Achievements/Tasks
Achievements/Tasks
Courses